Pallavi Kolla
Summary
Detail-oriented software tester with solid hands-on experience in Functional, Regression, GUI, CX, UX, UAT, SIT, API, Mobile and Automation testing within Agile delivery environments. Standardizing Test plan/Test scripts/Test cases/Test reports/Test Documentation and Daily status etc.. leading to 40% increase in productivity. Strong understanding of SDLC, STLC and Defect Life Cycle with proven ability to apply these principles in Agile delivery environments. Proven ability to thrive in Agile settings partnering with change management to deliver high quality business solutions. Experience in working with Test Management/Bug tracking tools like Test Link/Mantis/HP Quality Center/Jira/GitHub to track test case execution progress and prioritize bug fixes. Played key role from writing test cases to test plan creation for both web and mobile versions on the handheld/mobile devices and simulators. Experience in preparing API test scripts using JMeter and POSTMAN tools. Good Knowledge on Git, Automation tools, Azure DevOps , No code automation tools. Strong communication skills, attention to detail, analytical, critical thinking abilities, team player having enthusiasm in exploring new technologies.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Quality Assurance | Part Time
SkilledUp Life
04.2025 - 08.2025
- Testing Volunteer profile creation/Application process/internal messaging system/email notification process and provide actionable feedback/posting bugs to improve design and functionality.
- Testing Company profiles/building/ pricing plans end-to-end and provide suggestions to improve from the customers perspective.
- Preforming sanity, functional, regression, exploratory, UX, CX, GUI, UAT, accessibility , cross browser and API testing for multiple user types on various operating systems and mobile apps.
- Writing testcases/executing test cases/posting/closing bugs with appropriate logs and details.
- Attending daily scrum calls and product meetings along with head of product.
- Preparing requirements traceability matrix maintaining enhancements/features along with the manager.
- Collaborating with multi-functional teams independently to follow up the bug fixes.
- Performing API testing for various user types using postman tool , verifying response status, headers and JSON body structure.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
Customer Agent
Ingram Micro Services
07.2020 - 12.2021
- Worked as Call center agent in busy Vodafone repairs, returns and technical care team.
- Handled 60+ customer interactions both in-bounds and out-bound with effective logging of calls in timely manner.
Test Engineer
Value Labs
08.2013 - 06.2017
- Conducting functional, regression, UAT , API testing for marketing application in Agile development.
- Tracked, recorded, reviewed, analyzed and triage the defects using JIRA and assisted developer to fix bugs.
- Closely working with developers, scrum master and product owner and assist them to resolve issues
- Participating in the Team Reviews, Client Conference Calls and sprint retrospective calls.
- Worked on performance testing, load testing, accessibility testing for difference module for marketing application.
Education
Master's in Computer Application (M.C.A) -
Annamalai University
IndiaB.Sc. - Computer Science
A.S.N Degree College
IndiaSkills
- Quality assurance processes
- Proficient in test management tools
- Experience with various operating systems
- Web development technologies
- Database management
- Software development methodologies
- Mantis issue tracking
- Proficient in Windows operating systems
- JavaScript, JSON, XML skills
- Database management with SQL Server
- API testing using Postman
- Familiarity with Git and IDEs
- Proficient in Selenium WebDriver
- Proficient in Microsoft Office Suite
- Azure platform experience
- Supply chain management
Accomplishments
Working as NHS Volunteer for Meet and greet and as an people representative for virtual wards.
Certification
- ISTQB Foundation Certificate
- Lambda Product Manual Testing - Certification – 2025
- Manual testing with Browser Stack Live – 2025
- Selenium – Web Driver, Test NG – 2024
- Azure Fundamentals AZ-900 (In process)
Timeline
Quality Assurance | Part Time
SkilledUp Life
04.2025 - 08.2025
Customer Agent
Ingram Micro Services
07.2020 - 12.2021
Test Engineer
Value Labs
08.2013 - 06.2017
B.Sc. - Computer Science
A.S.N Degree College
Master's in Computer Application (M.C.A) -
Annamalai University