PALLAVI JAIN
Summary
Compassionate professional with extensive experience in customer service and community engagement. Proven ability to manage client interactions, maintain organized environments, and support event operations. Background in animal rescue and volunteer work enhances teamwork and communication skills. Reliable and adaptable, with a strong focus on delivering exceptional customer support and fostering positive experiences.
Overview
2
2
years of professional experience
Work history
Venue Assistant
Leeds International Film Festival
Leeds
10.2025 - 11.2025
- Coordinated effectively with volunteers and festival staff to ensure smooth operations.
- Assisted with ticket collection and audience check-ins for efficient entry.
- Managed crowd flow, assisting attendees in finding their seats promptly.
- Monitored screenings to uphold quality and provide support.
- Gathered audience reviews and feedback to enhance future events.
- Facilitated auditorium and lobby clean-up after screenings to maintain venue standards.
Office Manager
Shree Adinath Associates
India
02.2024 - 07.2025
- Managed daily office operations, ensuring efficient workflows and client interactions.
- Supervised cash handling and maintained financial records for accuracy.
- Coordinated staff and cleaners to uphold a clean, professional office environment.
- Introduced inclusive practices, including menstrual product availability and accessible washrooms.
- Implemented new filing systems to enhance data retrieval efficiency.
Education
Bachelor of Arts - Political Science
Atal Bihari Vajpayee Hindi University, Bhopal
India 04/2015 - 04/2018
Master of Arts - Political Science
Indira Gandhi National Open University, New Delhi
India 01/2021 - 12/2022
Master of Arts - Gender Studies
University of Leeds
Leeds 09/2025 -
Skills
- Bilingual communication
- Punctuality and reliability
- Efficient work ethic
- Complaint resolution
- Active listening
- Customer retention
- Cash management
- Attention to detail
- Team collaboration
Languages
English
Advanced (C1)
Hindi
Native
Accomplishments
Self-Funded Animal Welfare Initiatives: Personally funded and facilitated veterinary interventions for stray dogs, including vaccinations and spaying of 10 female and castration of 3 male dogs, thus improving community animal health.
Timeline
Venue Assistant
Leeds International Film Festival
10.2025 - 11.2025
Office Manager
Shree Adinath Associates
02.2024 - 07.2025
Bachelor of Arts - Political Science
Atal Bihari Vajpayee Hindi University, Bhopal
04/2015 - 04/2018
Master of Arts - Political Science
Indira Gandhi National Open University, New Delhi
01/2021 - 12/2022
Master of Arts - Gender Studies
University of Leeds
09/2025 -