Pallavi Bhaskar
London
Summary
An outcome-based Senior Business Analyst, accomplished professional with 18 years of experience, specializing in Product Mindset and Agile methodologies. A competent leader with the ability to set strategy, define roadmaps, and prioritize features for products or product lines. Skilled in fostering cross-functional Agile teams, driving process improvements, and delivering high-value, scalable solutions. A strong advocate for digital transformation, helping businesses evolve by integrating modern technologies, improving systems, and enhancing collaboration. Known for empowering teams to operate autonomously, align with business goals, and deliver exceptional customer experiences.
Overview
18
18
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work history
Senior Technical Business Analyst
Fremantle Media
06.2023 - 06.2025
- Digital Transformation: Supported and empowered teams to align with product mindset within digital transformation, providing necessary tech analysis for transformation and integration of various SaaS products involved. Focused on streamlining workflows and ensuring seamless integration of legacy systems with modern technologies to enhance overall business efficiency and customer engagement.
- Agile Scrum Master: Facilitated Scrum ceremonies including daily stand-ups, sprint planning, and retrospectives, helping teams stay focused and adaptive. Fostered environment of continuous improvement, empowering teams to take ownership and drive progress.
- Stakeholder Management: Managed relationships with business stakeholders, providing clear updates on project status, technical feasibility, and business impact. Ensured alignment between business goals and technical solutions.
- Use case, User journey mappings, Data field mappings, API end point mappings, Integration design workflows, Business process flow mappings.
- Solution Design & Feasibility: Led solution design discussions, conducting tech feasibility checks, and aligning proposed solutions with business and system requirements.
- Empowering Teams: Helped empower teams to lead with clear vision and mission strategies, enabling them to operate with autonomy and deliver value-driven solutions.
Technical Senior BA / Software Lead QA
CitizensAdvice
08.2017 - 02.2023
- Product Owner & Business Analyst: Served as Product Owner and Business Analyst, defining product roadmaps and translating customer needs into actionable technical requirements. Prioritized backlogs, ensuring alignment with business objectives and customer satisfaction.
- Agile Team Building: Focused on building Agile, autonomous teams, aligning BA and QA processes, improving communication, and ensuring timely product delivery.
- QA & Automation Expertise: Led development of robust QA automation strategies, reducing testing time, and improving product quality. Ensured that testing and automation aligned with product roadmap and business needs.
- Process Alignment: Drove alignment of BA and QA processes, ensuring that business requirements were well-defined, tracked, and executed, leading to efficient collaboration and successful product delivery.
Lead QA & Business Analyst
Virgin Active Health Clubs
06.2016 - 07.2017
- Process Alignment & Clarification: Played key role in aligning new development processes with BAU (Business as Usual), ensuring that communication and process flow were clear across development teams and business operations.
- Building Agile Teams: Fostered Agile best practices within teams, empowering them to work autonomously while delivering value-driven results in each sprint.
- QA & BA Process Setup: Designed and implemented QA and BA processes, ensuring seamless collaboration between business and development teams and improving delivery speed and product quality.
- Stakeholder Management: Worked closely with business stakeholders to ensure product features met their needs and aligned with company goals. Managed requirements gathering, risk assessment, and feature prioritization.
Senior Quality Assurance Engineer
BrightTALK
10.2010 - 10.2012
- Led test automation using Selenium WebDriver, SoapUI, and JMeter.
- Introduced Agile practices (including TDD, BDD, and 3 Amigos) to improve collaboration between BAs, POs, and dev teams.
QA Test Engineer
IBM Rational Focal Point
01.2008 - 08.2010
- Led SIT and non-functional testing for Oracle and Postgres databases.
- Automated tests using RFT and JMeter, contributing to faster testing and release cycles within Agile environments.
Software Engineer
Infosys Ltd
07.2007 - 12.2007
- Contributed to analysis and design of software solutions using VB scripting and Oracle DB.
- Coordinated UAT to ensure alignment between business and technical requirements.
Education
Master’s - Computer Science
Manipal University
Manipal, India07.2010
Bachelor of Engineering - Telecommunication
Dr.AIT, (VTU)
Bengaluru, India 09.2003 - 07.2007
Skills
- Leadership & Team Management
- Agile Scrum Master
- Stakeholder Management
- Digital Transformation Strategy
- Business & Product Analysis
- Test Automation & QA
- Process Improvement & Alignment
- Solution Design & Feasibility
- CRM Tools
- Salesforce CRM
- Microsoft Dynamics 365
- Google Analytics
- Miro
- Figma
- Lucid Charts
- Signavio
- Selenium
- Cucumber
- Ruby
- Capybara
- SoapUI
- JMeter
- Postman
- SauceLabs
- AWS
- WebSphere
- Apache Tomcat
- Java
- Python
- JavaScript
- Groovy
- C
- HTML, XML
- Oracle 10g
- MySQL
- PostgreSQL
- DB2
- Agile Tools
- Jira
- Miro
- Mondaycom
- Google Big Data Query
Certification
- BCS Foundation Certificate in Business Analysis
- Aha! Product Management Certification (LinkedIn)
- Certified Scrum Master (CSM)
- Certified Agile Tester (CAT)
- Certified Software Test Professional (CSTP)
- Product Management: Building a Product Roadmap (LinkedIn)
- Google Data Analytics Certification
- Google R Programming Certification
- Python Programming (Self-paced learning / Certification)
Custom
Available upon request.
Timeline
Senior Technical Business Analyst
Fremantle Media
06.2023 - 06.2025
Technical Senior BA / Software Lead QA
CitizensAdvice
08.2017 - 02.2023
Lead QA & Business Analyst
Virgin Active Health Clubs
06.2016 - 07.2017
Senior Quality Assurance Engineer
BrightTALK
10.2010 - 10.2012
QA Test Engineer
IBM Rational Focal Point
01.2008 - 08.2010
Software Engineer
Infosys Ltd
07.2007 - 12.2007
Bachelor of Engineering - Telecommunication
Dr.AIT, (VTU)
09.2003 - 07.2007
Master’s - Computer Science
Manipal University
Similar Profiles
James BurgessJames Burgess
Production Coordinator at Neighbours - Fremantle MediaProduction Coordinator at Neighbours - Fremantle Media
Vincenzo MascoloVincenzo Mascolo
Set Production Assistant at Fremantle Media Italia Spa - Bibi FIlm TV Srl - AltreStorieSet Production Assistant at Fremantle Media Italia Spa - Bibi FIlm TV Srl - AltreStorie
Tony Gardiner ACSTony Gardiner ACS
Director / Producer at One Nine MediaDirector / Producer at One Nine Media
TUSHAR LIMADATUSHAR LIMADA
Store Colleague at Tesco SuperstoreStore Colleague at Tesco Superstore
Daiyaan RahmanDaiyaan Rahman
Data Inputter at Bounds Green Group PracticeData Inputter at Bounds Green Group Practice