Pallavi Bhartia

• Processing customer orders efficiently and accurately from various marketplaces - Ebay, Amazon and the company website
• Track and report key performance indicators (KPIs) and provide regular reports to the eCommerce team on sales, inventory and customer behaviour
• Support marketing initiatives by creating social media posts and running advertising campaigns
• Manage inventory, update product listings, and ensure product availability
• Achievements: - Reduced order processing time by 20% through streamlined procedures

Undertaking patients from CRS and NHS for counselling as part of the training for the Counselling Course.

• Managed vendors and suppliers in London, ensuring a reliable supply chain
• Conducted thorough market research in the UK to introduce new product lines at competitive price points
• Successfully exhibited at International Jewellery London (IJL)at London Olympia in September 2014 and Craft UK (affiliated with Top Drawer) at Earls Court in January 2014
• Meticulously managed the critical path, ensuring on-time completion of new product collections and catalogues
• Collaborated with partners, analysing sales data, and forecasting future wholesale demands
• Supplied to 3 boutiques in the UK and Canada, expanding market presence
• Maintained an online shop at www.pblondon.co.uk and established affiliations with platforms like www.jewelstreet.com
• Conducted regular stalls at Old Spitalfields Market, hosted private trunk shows, and engaged in direct sales to private clients
• Procured finished products for each new season, demonstrating an adaptable approach to inventory management and consumer trends.

• Successfully established a Jewelry Design Studio in Shahpur Jat Village, a prominent design district in New Delhi
• Personally sourced gemstones and raw materials for upcoming collections, collaborating with individual craftsmen and small production houses to fabricate unique jewellery collections
• Explored different materials, quantities and production methods to make the product as cost effective as possible
• Innovatively experimented with stone cuts, shapes, beading, metal textures, wax carvings, chains, and traditional crafts, fusing them with modern sensibilities to ease out the production process and time
• Managed a retail store and meticulously maintained inventory while actively participating in design festivals within Shahpur Jat Village to attract new retail clientele
• Collaborated with various online portals such as jypore.com, 99labels.com, fashionandyou.com, and more for flash sales, expanding the brand's online presence
• Exhibited jewellery collections in India and Singapore, participating in 20 exhibitions across 7 cities
• Managed wholesale operations, catering to large stores in India, demonstrating the ability to handle significant quantities and bulk orders.

• Collaborated with individual clients to develop customized jewelry lines based on specific briefs, seasonal requirements, and price points, primarily serving clients in the UK and the US
• Worked with Gemporia (formerly Gems TV) to develop various jewelry collections for the UK TV auction
• Managed a team of designers and effectively oversaw the administration of prototypes for new designs
• Planned and executed production procedures for each collection, emphasizing the highest technical quality while optimizing production efficiency
• Actively engaged in developing new designs through rapid prototyping, utilizing tools such as CNC machines and casting
• Designed jewelry collections using various production techniques, including wax carving, filigree, rapid prototyping, gem cutting and setting, enameling, beading, surface textures, and plating
• Assisted in the selection of gemstones for new designs.

• Led research, forecasting, design, planning, budgeting, and material specification for product lines tailored to the Indian market, contributing to the establishment of the company's wholesale operations
• Managed the development of products targeted at the American market, specifically for the upcoming JCK and jewellery trade shows
• Successfully designed visual merchandising strategies for the company's participation in the India International Jewellery Show (IIJS), enhancing brand visibility
• Supervised the technical and production departments to ensure the final product aligned with the initial design specifications.