Results-driven Business Analyst with over 5 years of experience in business analysis, data analysis, and direct sales management within the energy and technology sectors. Adept at optimizing business processes, implementing software solutions, and leveraging data to drive strategic decisions. Proven ability to manage complex projects, collaborate with cross-functional teams, and deliver actionable insights that enhance operational efficiency. Strong analytical and communication skills, with a talent for problem-solving and leadership. Holds a Master's degree in Business Analysis from Swansea University and a Bachelor's degree in Engineering.
Business Process Optimization: Proficient in BPMN, UML, and process flow documentation