Summary
Overview
Work history
Education
Skills
Certification
Timeline
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Palak Gupta

Birmingham ,United Kingdom

Summary

Enthusiastic recent graduate with a 2:1 Master's degree in International Business and Strategy, eager to apply my academic knowledge and passion for global business in a professional setting. My comprehensive education has equipped me with a deep understanding of international markets, strategic planning that aid an organisation. I am a quick learner, highly adaptable, and motivated to take on new challenges with a zeal to embark on a dynamic career in the global business arena and make a meaningful impact. I have a proven track record of enhancing the customer experience through proactive initiatives, effective collaboration, and a commitment to continuous improvement with an eye for detail.

Overview

3
3
years of professional experience
1
1
Certification

Work history

Barista & Event Marketing Assistant

Blank Street
09.2024 - Current
  • Assisted the marketing team with multiple on-site events, which brought in over £2,500 in 15 hours and increased the consumer base.
  • Set up the event with the right colour palette and aesthetics for content production and sales drive.
  • Delivered friendly and efficient service to customers during peak hours and festive days, with strong communication skills and customer relationship-building knowledge.
  • Provided assistance to a diverse customer base, demonstrating cultural sensitivity, and adaptability.
  • 500+ positive customer interactions every day, which deepen the consumer base and revenue.

Project Management Consultant

Siemens Mobility
London
06.2023 - 07.2023

Collaborated on a multicultural team with 7 members to-

  • Consulted on a time-sensitive project aiming at sustainability using Agile methods for Siemens Mobility.
  • Developed and presented a ‘Climate-Related Financial Disclosures’ framework to help tackle the pressing issues.
  • Controlled expenses by improving resource allocation, resulting in improved efficiency and cost-control.
  • Spearheaded techno-savvy, eco-positive solutions, resulting in positive remarks from senior management.

Skills: Time Management · Consulting · Agile Project Management · Presentation Skills · Analytical Skills · Cross-cultural Teams

Volunteer, developer & Co-facilitator at workshop

PAUSE- The Childrens society
Birmingham
10.2022 - 07.2024
  • Brainstorming and developing ideas for future workshops, co-facilitating the workshops, helping individuals realise the true sense of art and how it heals them emotionally through various art and colour therapy, while developing myself by undertaking Peer Support Training.

Education

MSc International Business and Strategy - International Business and Strategy

University of Birmingham
Birmingham, United Kingdom

Skills

Core Skills- Critical Thinking, Analytical skills, Risk & Operations Management, Strong Organizational skills, Effective Communication skills, Leardership

Computer Skills- Microsoft Tools, Figma, Qlik Sense

Certification

Future Leaders Certificate Programme

University of Birmingham

  • Secured one of the 80 spots in the extracurricular programme offered by the Business School, strengthening leadership skills, entrepreneurial capabilities, intercultural awareness and Agile practices in Business and Consulting.
  • Collaborated in a team of 7 as Sage Consultancy.
  • Developed and won a web application prototype using Figma and Mural. Designed a sustainable pedometer app, in alignment with Sustainable Development Goals 11, 12 and 13.
  • Adopted Agile Methodology using Mural to keep track of group progress over different group modules, challenges and activities. Key modules: Leadership, Entrepreneurship, Emotional Intelligence, Learning Agility and Intercultural Awareness.


McKinsey Forward Learners Programme

  • Currently pursuing this programme, and the learning journey has equipped me with better problem-solving skills, resilience, impactful communication and adaptability.


Institute of Chartered Accountants of India

  • Chartered Accountancy Foundation Examination- core modules in Fundamentals of Accounting, Law, Economics and Quantitative Aptitude.


Timeline

Barista & Event Marketing Assistant

Blank Street
09.2024 - Current

Project Management Consultant

Siemens Mobility
06.2023 - 07.2023

Volunteer, developer & Co-facilitator at workshop

PAUSE- The Childrens society
10.2022 - 07.2024

MSc International Business and Strategy - International Business and Strategy

University of Birmingham

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