Paige Wightman
North Shields, Newcastle
Summary
Capable bar staff member passionate about serving in a warm, efficient and courteous manner while exceeding customer expectations and maintaining poise and sense of humour in demanding environments. Strong history of exceptional service in hospitality establishments.
Overview
5
5
years of professional experience
Work history
Bar staff member
Three Bulls Heads
Newcastle upon Tyne
05.2025 - Current
- Ensures customer satisfaction by providing excellent service.
- Completing end-of-day cleaning and stock tasks, leaving the bar ready for next day's trade.
- Building cocktails for customer enjoyment and experience.
- Conducting identification checks to maintain legal compliance.
- Serving high volumes of guests for events such as football games and bingo nights.
- Neatly cleaning and setting tables before guests' arrival, preparing cutlery and refilling condiments.
- Taking customer orders, making note of allergens and verbally notifying the kitchen staff.
- Taking payments correctly via cash and card.
Crew trainer
McDonald's
Asda Benton McDonald's / Silverlink McDonald's
02.2022 - 04.2025
- Developed employees' skills in new tasks or stations.
- Supported teams to achieve shift targets such as service times or waste minimisation.
- Greeted customers warmly and provided friendly service, leading crew by example.
- Received and processed cash and card payments accurately.
- Reinforced hygiene and food safety procedures.
- Conducted regular knowledge assessments, ensuring continual improvement in all areas.
- Achieved high employee commitment through supportive mentoring practices.
550 Hours Nursery Practicioner Work Experience
Tynemouth Nursery Billy Mill
09.2022 - 11.2023
- A friendly face the children and nursery practitioners could rely on.
- Fostered positive relationships with parents and staff to ensure that I can deliver the best care possible.
- Participated in indoor and outdoor activities with the children such as musical games and tennis.
- Adapted to new situations and learned new skills quickly, such as soothing techniques for the babies and how to properly supervise a sleeping child.
- Showed initiative and willingness to take on new challenges.
Waitress
The Red Lion Pub
Earsdon, Northumberland
11.2021 - 02.2022
- Demonstrated excellent multitasking abilities for timely delivery of orders.
- Executed food and drink orders accurately.
- Maintained a clean and organised dining area.
- Met special dietary and allergen requests.
- Served meals and drinks with professionalism.
1 Week Work Experience
Northern Stage Theatre
Newcastle upon Tyne
01.2020 - 01.2020
- Directed a production of 'The Snow Queen'.
- Sourced material for use in productions such as copyright-free music / sound effects.
- Assisted behind-the-scenes technicians such as lighting (changing camera films), curtain pulling and costume changes.
Education
GCSEs - English Literature
John Spence Community High School
North Shields 04.2001 -
GCSEs - English Language
John Spence Community High School
North Shields 04.2001 -
GCSEs - Mathematics
John Spence Community High School
North Shields 04.2001 -
GCSEs - Combined Sciences
John Spence Community High School
North ShieldsGCSEs - Health and Social Care
John Spence Community High School
North ShieldsGCSEs - Drama
John Spence Community High School
North ShieldsLevel 3 Health and Social Care Certificate -
Newcastle College
Newcastle-upon-Tyne 04.2001 -
Level 3 Early Years Educator Certificate - Childcare
Newcastle College
Newcastle-upon-Tyne 04.2001 -
Skills
- Approachable
- Strong communication
- Problem solver
- Cleaning and sanitation
- Customer Service skills
- Staff training
- Team motivation
- Crew leadership
- Time-Efficiency
- Transaction recording
- Stock rotation practices
- Health and safety knowledge
Timeline
Bar staff member
Three Bulls Heads
05.2025 - Current
550 Hours Nursery Practicioner Work Experience
Tynemouth Nursery Billy Mill
09.2022 - 11.2023
Crew trainer
McDonald's
02.2022 - 04.2025
Waitress
The Red Lion Pub
11.2021 - 02.2022
1 Week Work Experience
Northern Stage Theatre
01.2020 - 01.2020
GCSEs - English Literature
John Spence Community High School
04.2001 -
GCSEs - English Language
John Spence Community High School
04.2001 -
GCSEs - Mathematics
John Spence Community High School
04.2001 -
Level 3 Health and Social Care Certificate -
Newcastle College
04.2001 -
Level 3 Early Years Educator Certificate - Childcare
Newcastle College
04.2001 -
GCSEs - Combined Sciences
John Spence Community High School
GCSEs - Health and Social Care
John Spence Community High School
GCSEs - Drama
John Spence Community High School
Similar Profiles
Edward DaweEdward Dawe
Front of House Staff at The Old Bulls HeadFront of House Staff at The Old Bulls Head
Adam AltisAdam Altis
Assistant Golf Professional at Bulls Eye Country ClubAssistant Golf Professional at Bulls Eye Country Club
Amelia KrslovicAmelia Krslovic
Media Officer at Macarthur Bulls FCMedia Officer at Macarthur Bulls FC
Anthony JhureeaAnthony Jhureea
Social Services Caseworker at Hunter Care GroupSocial Services Caseworker at Hunter Care Group
Sella ChoSella Cho
Customer Service and Retail Assistant at CU Convenience StoreCustomer Service and Retail Assistant at CU Convenience Store