Paige Waller
London,ENG
Summary
Project and Production Lead with over 9 years of experience in managing complex software and technology programs for enterprise clients. Proficient in end-to-end project delivery, Agile methodologies, and risk management. Demonstrated ability to lead cross-functional teams, manage stakeholder expectations, and optimize resources to ensure timely and budget-compliant project completion. Focused on enhancing operational efficiency and delivering high-quality results.
Overview
9
9
years of professional experience
1
1
Certification
Work history
Production Lead
Karta Creative
2025.07 - 2026.02
- Owned end-to-end, company-wide production and delivery operations, including continuous process improvement, across 8 concurrent programmes and £4m in annual delivery budgets; designed and embedded delivery standards, governance, workflows, and risk controls to drive predictable, high-quality outcomes.
- Built and owned studio delivery operating model, line-managing 1 Project Manager and 1 QA Lead, strengthening delivery predictability, accountability, and performance across multiple parallel programmes.
- Designed and implemented studio-wide resource planning and optimisation using Float, increasing capacity utilisation by 10–25%, reducing resourcing conflicts, and materially improving delivery forecasting accuracy.
- Owned and rolled out RAID governance across 100% of projects, embedding proactive risk, assumption, issue, and dependency management and reducing critical delivery issues and escalations by 50%.
- Senior delivery owner for enterprise clients including Manchester City, Warner Music, and adidas, leading senior stakeholder management and securing 5 repeat engagements / renewals through consistent delivery performance and trust.
- Owned programme financial management (budget, scope, margin, and timelines) across complex multi-stream programmes, consistently delivering within commercial parameters while maintaining high client satisfaction.
- Standardised and optimised delivery tooling and ways of working across Jira, Asana, Confluence, and Notion, cutting delivery overhead and reporting time by 40% and significantly improving cross-team visibility and control.
- Produced executive-level operational reporting for COO, covering delivery health, financial performance, resourcing efficiency, and risk, directly informing operational and strategic decision-making.
Project Manager
Karta Creative
2024.04 - 2025.07
- Lead and maintained strong client relationships with major brands like Manchester City and Warner Music, acting as the main point of contact leading client meetings & communication, ensuring a seamless workflow throughout all stages of the project.
● Manage internal production teams for over 6 projects at a time, adapting to shifting priorities and tight deadlines, ensuring projects aligned with client expectations, timelines, and budgets.
● Oversee and manage video production companies to create high-quality marketing assets under tight timelines, delivering over 45+ assets on time, meeting client specifications and campaign objectives.
● Drive the adoption of Agile methodologies, leading sprint planning sessions and managing iterative cycles to improve project delivery speed, resulting in a fast turnaround between key milestones.
● Facilitate post-campaign analysis sessions by analysing data to measure campaign performance, receiving feedback from internal team members & clients, presenting insights and exact action points to senior leadership
Freelance Production Manager
Storyglass
2023.02 - 2024.02
- Orchestrated end-to-end logistics for various branded podcasts, coordinated with global teams and managed high-priority projects with clients, including Redbull and Penguin
- Managed numerous challenges, such as coordinating global talent, arranging travel and accommodations, planning call times, and crafting clear, detailed schedules
- Controlled production budgets across podcast shows, managed project budgets of circa £100k and documented and escalated out-of-tolerance issues and risks to the Head of Production
Earlier Roles
ITV Sport | BT Sport | Muddy Knees Media
2017.01 - 2023.01
- Supported large-scale digital/broadcast projects, including FIFA World Cup and Women's Rugby World Cup.
- Coordinated contributors, logistics, schedules, and approvals in complex environments.
Education
Diploma of Higher Education - Business Administration
Multiverse
LondonSkills
- Production & Delivery Leadership
- Agile Delivery
- RAID Ownership
- Client Management
- Resource Planning
- Line Management
- Stakeholder Management
- Risk & Dependency Control
- Jira
- Asana
- Confluence
- Notion
Certification
PRINCE2 Practitioner & Foundation
References
References available upon request.
Timeline
Production Lead
Karta Creative
2025.07 - 2026.02
Project Manager
Karta Creative
2024.04 - 2025.07
Freelance Production Manager
Storyglass
2023.02 - 2024.02
Earlier Roles
ITV Sport | BT Sport | Muddy Knees Media
2017.01 - 2023.01
Diploma of Higher Education - Business Administration
Multiverse