Paige Tiernan

• Provide leadership to multiple areas, maximize capital assets in the company and reduces operating expenses wherever possible, drive sales growth and promotes the customer experience
• Oversee the operation of several QSR stores
• Responsible for maximizing return on investment, profit and loss, daily operation, planning, development, and implementation of marketing plans/initiatives for both short- and long-term sales growth
• Has direct responsibility for managing and controlling company assets, as well as, managing and developing employees for future growth
• Drive sales according to targets short and long term
• Set, implement and manage operation budget within agreed budget parameters utilizing sound financial principles, thereby ensuring optimal cost management without compromising service delivery standards and value add and contributing to the overall profitability
• Adheres to YUM and company processes and procedures according to set standards
• Our customer value proposition is our service promise – passion for food, serve with pride, be yourself, treat every customer as your friend, make sure every customer is happy
• All statutory and company Health, Safety and Food Hygiene regulations must be strictly adhered to at all times and corrective action taken in a timely manner as necessary
• To undertake appropriate market analysis (information gathering) and identify relevant competitor intelligence/trends (competitor performance, new product offering, product/service positioning, demographic profiles, technological differentiators), provide feedback of the assembled information to the GM to facilitate effective critical decision-making that will ensure on-going profitability and positioning of KFC in country
• Performs all aspects of administration accurately and timeously as per job functions
• Conducts store visits according to plan and adhoc as and when required
• Our culture is who we are and what we strive for, certain principles must be driven actively and are non-negotiable
• To maximise people capability and capacity by investing in a holistic development approach, incorporating the dynamics of a new SA

• Front of house management
• Back of house management
• Train all staff
• Manage opening of new restaurant
• Ordering
• Manage suppliers
• Knowledge of My Inventory
• Knowledge of Micros
• Marketing
• Manage all events

• Manage Restaurants and Retail Accounts
• Train all staff
• Manage Mpumalanga and Limpopo Region
• Upsell marketing packages to clients
• Manage Client expectations
• Troubleshooting
• Day to day operations
• Knowledge of POS systems in Restaurants and Retail shops
• Increase visibility of product in the area
• Plan and manage all events

I volunteer my time to foster dogs, organize fundraisers, and secure corporate donations, all to make a positive impact in their lives. My work is driven by a deep passion for giving these animals a voice when they don’t have one of their own. I love seeing the difference we can make, one dog at a time. Whether it’s finding a dog a new home, providing them with essentials, or raising awareness, I feel grateful to contribute in any way I can. It’s incredibly fulfilling to be part of their journey toward a better life