Paige Munro
Summary
Reliable and adaptable professional with extensive experience in logistics, training, catering, and customer service. Demonstrates excellent communication skills and composure under pressure, coupled with a strong commitment to continuous learning. Proficient in forklift operation, first aid, and training delivery, contributing to team efficiency and safety.
Overview
18
18
years of professional experience
Work History
Yard Waste Operative
Greencore
10.2023 - Current
- Waste disposal, segregation and safe handling
- Training colleagues on technical procedures
- Operating a counterbalance forklift to move materials
- Adhering to all safety processes and procedures
- First Aider for the department
- Actively learning new processes within logistics
Operational Trainer
Greencore
11.2022 - 10.2023
- Delivered training across Microsoft Excel, Word, and Office
- Facilitated confidence-building and skill-based sessions
- Delivered operational and compliance training
- Developed wider understanding of Greencore operations
- HACCP and IOSH trained
Catering Assistant
Compass/Dine Contract Catering
07.2021 - 11.2022
- Served hot food and supported service during busy periods
- Provided friendly customer service
- Maintained high cleaning and hygiene standards
- Worked collaboratively within a small team
Barista
Starbucks
Kingston Park
09.2017 - 01.2020
- Prepared and served high-quality coffee and beverages
- Delivered fast, professional customer service
- Performed cleaning and store upkeep
- Worked effectively within a small, close team
Catering Assistant
Baxter Storey Catering
10.2011 - 12.2012
- Served food and supported front-of-house operations
- Used tills and built rapport with regular customers
- Delivered excellent customer service
Catering Assistant
Wyevale Garden Centre
06.2011 - 10.2011
- Upsold food and drink to customers
- Prepared fresh coffee, sandwiches and lunches
- Ensured a positive customer experience
- Performed cleaning and food prep duties
Sales Assistant
Domino’s Pizza
07.2010 - 10.2011
- Processed orders face-to-face and over the phone, ensuring accuracy and customer satisfaction
- Resolved customer queries and provided support, enhancing overall customer experience
- Created pizzas and sides in a fast-paced kitchen environment
- Operated ovens while maintaining cleanliness and restocked supplies to ensure efficient service
Sales Assistant
Domino’s Pizza
03.2008 - 02.2010
- Processed orders face-to-face and over the phone, ensuring accuracy and customer satisfaction
- Resolved customer queries and delivered support, enhancing overall service experience
- Created pizzas and sides in a busy kitchen environment
- Operated ovens and maintained cleanliness and stock levels, contributing to smooth kitchen operations
Skills
- Health and safety awareness
- Customer focus
- Punctuality and organization
- Quick learning ability
- Typing proficiency
- Waste management
- Training facilitation
- Effective communication
- Equipment operation
- On-the-job training
- Patience and reliability
Custom
- Literacy, Level 2 (GCSE C)
- Numeracy, Level 1 (GCSE D)
- ICT, Level 1 (GCSE D)
- Improve Own Learning, Level 1 (GCSE D)
- Art & Design, Merit (GCSE B)
- Food & Hygiene Certificate
- Working in Retail Certificate
- HACCP Level 3
- IOSH
- British Red Cross First Aider
- Greencore Counterbalance Forklift Licence
- LCF - Line Coordinator Framework
- Training Excellence Programme, Trainer Certificate
Timeline
Yard Waste Operative
Greencore
10.2023 - Current
Operational Trainer
Greencore
11.2022 - 10.2023
Catering Assistant
Compass/Dine Contract Catering
07.2021 - 11.2022
Barista
Starbucks
09.2017 - 01.2020
Catering Assistant
Baxter Storey Catering
10.2011 - 12.2012
Catering Assistant
Wyevale Garden Centre
06.2011 - 10.2011
Sales Assistant
Domino’s Pizza
07.2010 - 10.2011
Sales Assistant
Domino’s Pizza
03.2008 - 02.2010