Summary
Overview
Work history
Education
Skills
Timeline
Generic

Aisha Hussain

Manchester,Greater Manchester

Summary

Dedicated and optimistic individual with a deep passion for Psychology, driven by a genuine enthusiasm for supporting diverse areas of mental healthcare. With strong communication skills and experience working with both children and adults from a variety of backgrounds, resourceful, patient-focused, and committed to providing compassionate care. Bringing a solid foundation in record-keeping, time management, and patient observation, alongside a collaborative team spirit. Reliable, friendly and approachable graduate, eager to expand skillset, gain meaningful real-world experience, and further develop professional career in mental health.

Overview

12
12
years of professional experience

Work history

NHS Carer support worker

NHS Pennine Care Foundation Trust
Manchester
07.2022 - Current
  • Monitored progress and reviewed treatment pathways, updating care plans, while working with clients on both a one-to-one and group basis.
  • Developed positive relationships with people aged 18-65, enhancing engagement in adult services, including care leavers and young people transitioning from CAMHS.
  • Collaborated as part of a Multi-Disciplinary Team to improve person-centred care, expanding understanding of mental health professions to better support individuals.
  • Applied empathy, genuineness, and unconditional positive regard to foster trust and positive therapeutic relationships.
  • Educated clients on barriers to building strong therapeutic relationships, including impact of mental health conditions, such as delusions affecting trust with therapists.
  • Engaged in reflective practice to support both individuals and families during incidents, offering alternative solutions for handling similar future situations.
  • Ensured compliance with safeguarding, risk management, and assessment policies, participating in regular supervision for ongoing development.
  • Delivered peer support, sharing insights on mental health stigmas, and demonstrated strong empathy for individuals and families affected by mental health.
  • Implemented crisis intervention strategies, such as psychoeducation, CBT, and distraction techniques, fostering psychological safety, trust, and empowerment.
  • Promoted social participation through client involvement in community events, peer support groups, and social activities.
  • Using worksheets and wellbeing cards, created "Carers Journal" to maintain emotional wellbeing for families.
  • Communicated effectively with families, Social Services, Adult Social Care, and external organisations to ensure coordinated, holistic care.
  • Managed high caseloads, including clients with complex emotional and relational needs (e.g., BPD), ensuring timely, organised care.
  • Worked with individuals from diverse backgrounds, including those with ACES and mental health conditions such as anxiety, psychosis, schizoaffective disorder, trauma and learning disabilities.
  • Took on additional duties, including duty work, attending outpatient appointments, and participating in Team Around Child meetings.
  • Facilitated family intervention sessions and peer support coffee mornings, offering a safe space to address concerns and providing therapeutic parenting support.
  • Focused on attachment-based approaches to help families build stronger connections and improve emotional regulation.
  • Provided psychoeducation and strategies for families to reinforce therapeutic practices to improve long-term positive change.
  • Led therapeutic interventions during family crises, improving coping mechanisms and fostering healthier family dynamics.

Psychological Wellbeing Worker

Pure Insight
Salford
03.2024 - 02.2025
  • Ensured ongoing safety by promptly documenting and reporting concerns related to abuse or safeguarding through appropriate channels, maintaining confidentiality in compliance with policy guidelines.
  • Accurately documented and uploaded caseload records and reports, providing professional judgment and suggestions when necessary.
  • Implemented Pure Insight's core trauma-informed practices, fostering empowerment, emotional safety, and minimising re-traumatisation. Advocated for clients' mental health needs and supported their goal achievement.
  • Utilised assessment scales to identify focus areas in mental health, creating targeted treatment plans centred around anxiety, depression, trauma, and Adverse Childhood Experiences.
  • Maintained patient morale through compassionate guidance, encouragement, and emotional support during difficult times.
  • Built positive, trusting relationships with young people, fostering engagement and encouraging change with a positive, enthusiastic approach.
  • Met assessment targets to determine compatibility for psychological services, completing risk profiles and assessments at treatment initiation when needed.
  • Extensive knowledge of ACES and attachment theory, their impact on life, relationships and adulthood. Knowledge of mental health treatments, including symptoms and side effects.
  • Applied psychological therapies like CBT and grounding techniques, counselling clients through challenges using compassionate, evidence-based strategies.
  • Regularly evaluated training needs and engaged in clinical supervision to further refine skills and advance professional development.
  • Provided one-to-one educational support to children with mental health and learning difficulties.
  • Adapted teaching strategies to meet individual needs and promote academic and emotional development.
  • Built strong, supportive relationships using empathy, patience, and clear communication.
  • Collaborated with families and staff to monitor progress and tailor support accordingly.
  • Assisted young people with university and CV preparation, promoting a forward-looking mindset and belief in their potential regardless of past challenges.
  • Demonstrated resilience, flexibility, and effective behaviour management in challenging situations.
  • Mentored young people, promoting positive behaviours and helping them feel valued while encouraging growth and future opportunities.
  • Created supportive living environments, securing grants for household items and offering emotional support during life transitions.
  • Built trust through honest communication, helping young people share their feelings and experiences openly in ways not achieved by with other professionals.
  • Adopted a "nothing is too much" mindset, consistently going the extra mile to show genuine care.
  • Coordinated with external agencies and multidisciplinary teams to provide holistic care, addressing therapeutic needs for young people.
  • Delivered life skills training to promote independent living and supported young people in navigating life's challenges.
  • Advocated for young people's rights in all settings and promoted their responsibilities within organisations (leaving Care Team).
  • Effectively managed challenging behaviours, minimising harm while maintaining focus on patient wellbeing.

Customer Assistant

Tesco
Manchester, Greater Manchester
08.2016 - 07.2024
  • Excellent quality communication and provided warm customer support.
  • Approachable and easy to talk to personality has allowed myself to resolve customer issues using strong interpersonal skills and conflict resolution techniques resulting in 80 % guaranteed positive customer experience.
  • Competent mathematical ability in processing daily and weekly net sales reports.
  • Developed and implemented charitable programmes, supporting and donating to local community causes.
  • Working inclusively and collaboratively with team to boost company revenue.

Mental Health Volunteer

Manchester Metropolitan University
Manchester, Greater Manchester
10.2019 - 04.2020
  • Third year dissertation project involved researching impacts of mental health of individuals from minority backgrounds particularly Asian. Obtained 80% pass grade.
  • Displayed sensitivity and empathy to cultural and linguistic needs of clients and families served.
  • Encouraged patients to discuss experiences in group and individual settings and speaking with other mental health professionals to expand Community engagement.
  • Attained detailed perception of difficulties faced by individuals from Asian backgrounds and arranged support programmes that would be beneficial.

Charity Fundraiser

Barnardo's
Manchester, Greater Manchester
07.2013 - 07.2014
  • Raising funds to help disadvantaged children across UK through identifying opportunities that would contribute significantly to cause.
  • Eager to learn attitude and maturity allowed development of trusting relationships with senior managers who displayed full confidence in myself performing tasks to high standards.

Education

Bachelor of Science - Psychology

Manchester Metropolitan University
Manchester
07.2020

A-Levels -

Loreto Sixth Form College
Manchester
07.2016

GCSEs - Maths, Science, English, Psychology, Geography, Religious Studies, French and Catering

Stretford High School
Manchester
07.2014

Skills

  • Keen problem solver
  • Excellent written and verbal communication skills
  • Strategic, organised and timely planning
  • Accurate recordkeeping
  • Attention to Detail
  • Dependable and Responsible
  • Teamwork and Collaboration
  • Critical Thinking and Self-Motivated
  • Strong knowledge of attachment theory and therapeutic practices
  • Competent with all Microsoft Programmes/ clinical recording databases
  • Risk formulation and treatment planning
  • Effective delivery of Psychological Interventions

Timeline

Psychological Wellbeing Worker

Pure Insight
03.2024 - 02.2025

NHS Carer support worker

NHS Pennine Care Foundation Trust
07.2022 - Current

Mental Health Volunteer

Manchester Metropolitan University
10.2019 - 04.2020

Customer Assistant

Tesco
08.2016 - 07.2024

Charity Fundraiser

Barnardo's
07.2013 - 07.2014

Bachelor of Science - Psychology

Manchester Metropolitan University

A-Levels -

Loreto Sixth Form College

GCSEs - Maths, Science, English, Psychology, Geography, Religious Studies, French and Catering

Stretford High School

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Aisha Hussain