Enthusiastic and customer-focused, with strong communication and teamwork skills. Proven ability to handle difficult situations with patience and positive attitude. Quick to learn and adapt, always looking for ways to improve customer experiences.
Overview
1
1
year of professional experience
4
4
years of post-secondary education
Work history
Personal Cleaner
Private
Arbroath, Angus
01.2024 - 01.2025
I worked as a personal home cleaner once a week for 2 hours on a Friday for a busy family house to help keep it clean, as the parent was busy with a full-time job.
Swept, vacuumed, polished, and mopped hard floors.
Completed cleaning projects on time, maintaining customer satisfaction and loyalty.
Deep cleaned floors by hoovering, mopping, and sweeping surfaces.
Conducted deep cleaning of restrooms, including sanitising toilets, sinks, and mirrors for hygiene upkeep.
Dusted and polished window frames and wiped down glass, maintaining clean and clear areas.
Emptied bins, collecting and sorting waste and recyclables for compacting and disposal.
Kept kitchen sanitary and hygienic by deep cleaning floors, worktops, and preparation tables.
Snack bar assistant
Pleasureland
Arbroath , Angus
04.2024 - 07.2024
Provided friendly and efficient service to customers, ensuring a positive experience.
Managed cash register operations, including processing transactions and balancing cash drawers.
Prepared food and beverages according to health and safety standards, ensuring quality and freshness.
Assisted in maintaining inventory levels, including ordering and restocking supplies as needed.
Maintained cleanliness and organisation of the snack bar area, adhering to health regulations.
Worked collaboratively with team members to meet customer demands and improve service efficiency.
Addressed customer complaints and feedback effectively, resolving issues in a timely manner.
Adapted to busy periods by working efficiently under pressure, maintaining composure and quality.
Supported special events, ensuring successful execution and customer satisfaction.