Paige Cattrall

My main priority as an Administrator is to ensure the smooth, efficient, and uninterrupted day-today functioning of the company by providing comprehensive administrative and operational support.

Responsibilities:

• Filing, organising, and maintaining records.
• Respond and communicate directly with clients on behalf of the managing director and project manager.
• Assist the Project Manger with the coordination and management of multiple projects simultaneously.
• Coordinated travel arrangements for executive team members, and contractors, without any delays or issues.
• Worked closely with management to improve operational efficiency.
• Assisted in budgeting process to achieve cost-effective operations.
• Procurement of materials and organise deliveries for various projects across the UK and EU.
• Liaise with clients, suppliers, subcontractors and internal teams to ensure smooth project deliveries.
• Prepare project documentation including risk assessments, method statements and health and safety documentation.
• Raise and forward purchase orders and quotations.
• Organise and maintain accurate records of contractors' mandatory training and PPE inspections.
• Arrange and book company vehicles servicing, repairs and MOTs.
• Daily use of Sage 50Cloud

• My main priority as an Estimator at Marlowe is to provide service and minor works quotations from engineer dockets and send them out to the customer. I have to liaise with outsourcing and specialist third party service providers where bought in service work action was required. I would also have to engage with customers directly via phone and email to secure more orders, confirm client's happiness and reduce the company's attrition.
• This role has enhanced my Microsoft office skills through daily use of Microsoft Teams, Word, Access, Outlook, and Excel. I have now developed a greater attention to detail that allows me to still complete a high volume of work without compromise. As this was a hybrid role, it helped me to build strong self-discipline to remain productive and connected without direct supervision.

Responsibilities:

• Routinised quotation follow-up action
• Liaise with Supply Chain team to determine equipment lead times.
• Liaise with Marlowe Connect (ARC) to develop monitoring uptake and upgrade proposals.
• Maximise quotation conversion.
• Minimise customer attrition through the application of excellent customer handling and service.
• Achieve relevant KPIs.
• Resolved client concerns effectively, leading to increased trust.
• Utilised advanced software tools for precise calculations.

My main priority as a Sales Assistant at Aldi was to deliver excellent customer service and distribute stock in a timely manner. As a fast-paced store with limited staff members, the ability to work efficiently and communicate within a team is essential to ensure that tasks are successfully completed.

Responsibilities:

• Completed purchases with cash, credit and debit payment methods, providing customer receipts for reference.
• Balanced multiple tasks simultaneously whilst maintaining high-quality customer care.
• Ensure shelves are fully stocked and products are well-presented
• Anticipate and attend to customers' needs
• Working as a team, as well as individually to ensure tight time targets are met.
• Trained new staff members, fostering a supportive working environment.