Paige Bond

• Met passengers at entrance, verified tickets and directed individuals to locations.
• Helped passenger with diverse comfort requests and answered questions.
• Checked cabin regularly for upkeep requirements and maintained clean, tidy space.
• Promoted offers, promotions and deals on social media channels to increase customer engagement.
• Coordinated bus and transport companies to operate tours according to trip schedules.

Customer Care assistant Duties:

• De-escalated objections and disputes professionally to maintain customer satisfaction.
• Advised customers on availability, pricing and location of products.
• Offered prompt solutions to maintain customer satisfaction.
• Managed high-volume customer queries simultaneously through effective multitasking.
• Resolved customer complaints following guidelines and referred complex inquiries to team leaders.
• Obtained feedback from customers to improve service experience.
• Completed opening and closing procedures each day.
• Greeted customers entering store and responded promptly to customer needs.
• Processed sales, exchange and refund transactions efficiently to reduce customer waiting times.
• Kept checkouts areas and general store clean and orderly.
• Engaged in pleasant chit chat for friendly and personalised service.