Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
Generic

Paige Andrews

Bristol

Summary

Detail-oriented professional with expertise in customer service, health and safety compliance, and staff morale building. Demonstrates strong skills in communication, money handling, and employee work scheduling to ensure operational efficiency. Adept at leveraging product knowledge to enhance customer satisfaction and drive business success. Committed to fostering a positive workplace environment while maintaining high standards of service delivery.

Overview

14
14
years of professional experience
3
3
years of post-secondary education

Work History

Key Holder/Acting Steward

Whitchurch and Pensford Royal British Legion
Whitchurch
09.2023 - 02.2025
  • Monitored and maintained stock levels for maximised efficiency and minimised waste.
  • Fostered positive relationships with customers enhancing their loyalty towards the establishment.
  • Monitored stock levels to avoid any potential shortages during peak hours.
  • Led by example in providing customers with attentive, professional restaurant service.
  • Recruited and trained high-performing team members to deliver faultless customer care.
  • Coordinated events at the venue, leading to increased bookings.
  • Scheduled weekly rosters for staff allocation optimising resources efficiently.
  • Conducted routine safety checks to adhere to health and safety regulations in premises.
  • Trained new staff on customer service protocols to enhance guest experience.
  • Managed cash handling procedures, reducing discrepancies in the daily tally.
  • Calculated daily takings, ensuring accurate financial records were kept for auditing purposes.
  • Oversaw general maintenance of bar equipment resulting in fewer operational disruptions.
  • Built loyal customer base by creating welcoming environment with top quality service.

Marketing Manager

Andrews Marquees ltd
Bristol
01.2020 - 10.2024
  • Invoicing
  • Emailing clients
  • Sending quotes and booking in jobs
  • Website management
  • Social media management
  • Copyright content
  • General admin
  • Developed strategy for social media marketing with cohesive messaging across multiple platforms.

Waitress

Brassmill
Keynsham
11.2018 - 01.2020
  • Greet and escort customers to tables
  • Food allergy aware
  • Take food and drink orders
  • Serve food and drink
  • Maintain a clean tidy dining area
  • Follow health and safety requirements
  • Provide excellent customer service skills

Assistant Manager

JD Sports plc
Bristol Airport
01.2017 - 11.2018
  • Assist store manager with running of store
  • Drive sales to achieve targets
  • Hold store in store manager's absence
  • Hold staff meetings
  • Cashing up and banking
  • Price amendments
  • Read reports
  • Deal with complaints
  • Audit trainer
  • Overlooking store and all employees

Supervisor

JD Sports plc
Bristol Airport
08.2016 - 01.2017
  • Provide customer with excellent service
  • Deal with complaints
  • Ensure targets were met
  • Visual merchandising
  • In house trainer
  • Over look employees on shop floor

Waitress

Miller & Carter
Bath
10.2015 - 04.2016
  • Greet and escort customers to tables
  • Food allergy aware
  • Take food and drink orders
  • Serve food and drink
  • Maintain a clean tidy dining area
  • Delivery check and take payments
  • Follow health and safety requirements
  • Provide excellent customer service skills

Sales Assistant

JD Sports plc
Bristol Airport
08.2015 - 04.2016
  • Ensure customers receive best service
  • Replenish stock
  • Serve customers
  • Clean store/stockroom
  • Till trained

Waitress

Maes Knoll Toby Carvery
Whitchurch
07.2011 - 10.2015
  • Greet and escort customers to tables
  • Serve drinks
  • Follow health and safety requirements
  • Provide excellent customer service skills
  • Worked in all areas – FOH BOH BAR HOST

Education

GCSEs - English, Math, ICT, Child Development and Food Tech

St Bernadette's Catholic Secondary School
Bristol
09.2006 - 07.2008

NVQ Level 2 - Beauty Therapy

Ultra Clifton Beauty College
09.2009 - 06.2010

NVQ Level 2 -

Bastock Company
04.2011 - 01.2012

Skills

  • Good communicator
  • Money handling
  • Health and Safety Compliance
  • Customer service orientation
  • Staff morale building
  • Employee work scheduling
  • Product knowledge

Affiliations

  • Reading
  • Spending time with family and friends
  • Watching Sports
  • Gardening

References

References available upon request.

Timeline

Key Holder/Acting Steward

Whitchurch and Pensford Royal British Legion
09.2023 - 02.2025

Marketing Manager

Andrews Marquees ltd
01.2020 - 10.2024

Waitress

Brassmill
11.2018 - 01.2020

Assistant Manager

JD Sports plc
01.2017 - 11.2018

Supervisor

JD Sports plc
08.2016 - 01.2017

Waitress

Miller & Carter
10.2015 - 04.2016

Sales Assistant

JD Sports plc
08.2015 - 04.2016

Waitress

Maes Knoll Toby Carvery
07.2011 - 10.2015

NVQ Level 2 -

Bastock Company
04.2011 - 01.2012

NVQ Level 2 - Beauty Therapy

Ultra Clifton Beauty College
09.2009 - 06.2010

GCSEs - English, Math, ICT, Child Development and Food Tech

St Bernadette's Catholic Secondary School
09.2006 - 07.2008

Similar Profiles

CREATE PROFILE
Paige Andrews