OYINDAMOLA OLUWAPELUMI TALABI
Chatham,Kent
Summary
Dedicated professional with a strong foundation in customer service and technical proficiency, adept at ensuring quality control assurance and efficiency optimisation. Demonstrates exceptional interpersonal effectiveness and dependability, with proven skills in prioritising tasks efficiently and maintaining composure under pressure. Proficient in Microsoft Office Suite, including Excel, with a focus on proactive maintenance and customer information collection. Committed to enhancing operational processes and achieving excellence in all endeavours.
Overview
4
4
years of professional experience
1
1
Certification
Work history
Cashier/HMO
Zoe Specialist Mission Hospital
Ibadan, Oyo State, Nigeria
2024.12 - 2025.08
- Processed customer transactions efficiently using point-of-sale systems.
- Collaborated with team members to streamline checkout procedures during busy periods.
- Coordinated health assessments and screenings to identify potential health risks.
- Educated clients on health maintenance practices and encouraged adherence to guidelines.
- Assisted in documentation of health records and maintained confidentiality of sensitive information.
- Used cash registers and POS systems to request and record customer orders and compute transactions.
- Completed opening and closing procedures each day.
- Handled cash and card payments with precision, maintaining customer confidentiality and discretion throughout.
- Assessed health maintenance needs of individuals to ensure compliance with safety standards.
- Resolved customer complaints professionally leading to higher retention rates.
Administrative manager
T.O.S AUTOs
Ikeja, Lagos
2023.01 - 2024.11
- Oversaw daily operations to ensure smooth workflow and efficiency.
- Led team meetings to discuss progress and address any challenges.
- Liaised with external vendors, negotiating favorable terms of service contracts.
- Coordinated with suppliers to manage inventory levels and ensure timely deliveries.
- Facilitated communication between departments to foster collaboration and teamwork.
- Resolved customer complaints by providing effective solutions and support.
- Identified growth opportunities through comprehensive market research.
Junior auditor
Bisi Ogunnupe Accounting Firm
Lagos, Nigeria
2021.08 - 2022.04
- Conducted comprehensive audits of financial records to ensure compliance with regulations.
- Assisted in preparation of detailed audit reports highlighting findings and recommendations.
- Collaborated with team members to identify areas for process improvement and efficiency.
- Reviewed internal controls and procedures to assess effectiveness and risk management.
- Participated in training sessions to enhance knowledge of auditing standards and practices. ;
- Implemented recommendations from previous audits to strengthen financial processes.
- Maintained accurate documentation of audit procedures and findings for future reference.
- Coordinated with various departments to gather necessary data for audit evaluations.
- Verified assets and liabilities by comparing items to documentation on file.
- Conducted surprise cash counts as part of internal control measures.
- Analysed financial statements for any signs of fraud or mismanagement.
Education
Master of Science - Accounting & Finance
University of Greenwich
London, England 2025.09 -
Bachelor of Science - Accounting
Federal University Oye Ekiti
Ekiti State, Nigeria 2017.01 - 2022.01
Skills
- Patience and composure
- Customer information collection
- Dependability and reliability
- Customer Service
- Microsoft Excel
- Prioritising tasks efficiency
- Proactive maintenance
- Quality control assurance
- Efficiency optimisation
- Interpersonal effectiveness
- Microsoft office suite proficiency
- Technical proficiency
Affiliations
- Reading
- Travelling
- Meeting new people
- Playing football
Languages
English
Fluent
Certification
NYSC Certificate
2023 - 2024
Accomplishments
Community Development Service (CDS) President
(NYSC) 2023 - 2024
References
References available upon request.
Timeline
Master of Science - Accounting & Finance
University of Greenwich
2025.09 -
Cashier/HMO
Zoe Specialist Mission Hospital
2024.12 - 2025.08
Administrative manager
T.O.S AUTOs
2023.01 - 2024.11
Junior auditor
Bisi Ogunnupe Accounting Firm
2021.08 - 2022.04
Bachelor of Science - Accounting
Federal University Oye Ekiti
2017.01 - 2022.01