OYEBODE ABAYOMI ADENIJI
Southbourne,United Kingdom
Summary
A naturally caring and hard-working personality who seeks opportunities to make a difference from experience to be aligned with organizational values and belief. Ready to help the team achieve measurable and result-oriented company goals to benefit all stakeholders.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Health Care Assistant
Altogether Care
Christchurch, BCP
2024.01 - Current
- Assisted service users with daily tasks such as washing and dressing while ensuring safety and care.
- Engaged with patients and families to discuss adaptations to care plans for improvement.
- Provided reports to manager regarding client status.
- Provided health care service on average of 23 service users daily.
Health Care Assistant
MC Care Solutions
Bournemouth , Dorset
2026.01 - Current
- Prepared healthy meals and offered vital feeding assistance.
- Improved daily experiences of service users through supportive communication and caring interactions.
- Observed patients' vital signs closely to facilitate precise health evaluations.
Customer care advisor
Konecta Group
Ringwood, Hampshire
2023.08 - 2023.12
- Addressed and resolved customer complaints in line with company guildlines and within target timeframes.
- Delivered first class customer service, prioritising empathy, patience and building rapport.
- Resolved 300 weekly queries within calls and maintaining first-time resolution rate of 20%.
- Handled in-person, email and mailed correspondence.
- Routinely met or surpassed agreed personal productivity targets to achieve 300 weekly.
- Handled requests with friendly, knowledgeable service support, continually achieving positive customer feedback.
- Managed high-volume customer queries simultaneously through effective multitasking.
- Offered prompt solutions to maintain customer
Support staff member
Opticians and Clinics Limited
Lagos
2022.01 - 2023.06
- Vigilantly monitor changes in physical and mental health, reporting deterioration to senior carers for urgent attention.
- Managed over 25 clients weekly promoting independence.
- Met with patients and families to discuss care plan adaptations, seeking continual improvements.
- Ensured safe, secure living conditions for service users, reducing risk and enhancing quality of life.
- Delivered high-quality, dedicated care to clients with disability, consistently achieving individual care plan objectives.
- Helped individuals with day-to-day activities while consistently encouraging independence and self-belief.
Unit Head
Mutual Benefits Life Assurance Limited
Lagos
2008.09 - 2021.12
- Initiated clients service relationship with prospects on insurance policies.
- Managing and retaining over 400 capacities of clients based in the industry.
- Make daily strategic drive propositions for the team's increasing performance of 15 supervisors.
- Trained new hires on a minimum target of 5 new monthly businesses and establish mentoring relationships to drive team performance.
- Oversees weekly strategic meeting sessions among teams.
- Assessing marketers weekly performance to prepare a weekly report for line manager's appraisals.
- Service clients accounts in renewal collection and professional counselling
Class Teacher
Faith Group of Schools
Ibadan
2007.11 - 2008.08
- Achieved exceptional student results in line with curriculum target, growing overall school performance to 90 percent in transition examinations.
- Encouraged a love of learning in students of varying abilities, enhancing positive educational experiences.
- Planned and organised classrooms that consistently facilitated positive learning experiences.
- Adapted teaching methods and materials to meet students' varying needs and interests.
- Worked collaboratively with other teachers to review data and develop instructional strategies to address student learning objectives.
Education
B.sc - Vocational Teacher Education
University of Nigeria Nsukka
10.2007
NCE - Business Education
Federal College of Education Kontagora
10.2002
Certificate of Higher Education - Business Vocational Studies
Baptist Secondary School Ibadan
12.1997
Skills
- Excellent communication strength with soft skills to promote relationships
- Patient care techniques
- Conscientious and naturally caring
- Complex elderly care
- Hygiene and health safety with results in mind
- Patient transfer support
- Meticulous eye for detail
Accomplishments
- Supervised team responsible for executing well on life insurance policies, leading to 80% increased revenue in Mutual Benefits Assurance in 2016
Certification
National Vocational Qualification 3 (in view)
Personal Information
Languages
English
Fluent
References
References available upon request.
Timeline
Health Care Assistant
MC Care Solutions
2026.01 - Current
Health Care Assistant
Altogether Care
2024.01 - Current
Customer care advisor
Konecta Group
2023.08 - 2023.12
Support staff member
Opticians and Clinics Limited
2022.01 - 2023.06
Unit Head
Mutual Benefits Life Assurance Limited
2008.09 - 2021.12
Class Teacher
Faith Group of Schools
2007.11 - 2008.08
B.sc - Vocational Teacher Education
University of Nigeria Nsukka
NCE - Business Education
Federal College of Education Kontagora
Certificate of Higher Education - Business Vocational Studies
Baptist Secondary School Ibadan