Retail customer service, and stock management. Proficient in refund and exchange processing , as well as till and cash handling. Committed to enhancing operational efficiency and delivering exceptional customer experiences.
Overview
15
15
years of professional experience
6
6
years of post-secondary education
Work history
Customer sales assistant , Store manager assistant
Furla UK Limited
City of London
06.2023 - 02.2024
Collaborated with team members to meet daily sales targets.
Managed stock level for effective store operation.
Built relationships with customers through friendly interaction and assistance.
Organised marketing materials, promoting new products and discounts.
Operated cash registers with accuracy and processed cash and card transactions.
Stocked, replenished and organised shelves to ensure consistent levels of product availability.
Performed daily opening and closing functions and inventory management.
Private nanny
Artem Faekov
London
09.2018 - 01.2022
Supported childhood development with educational games and outdoor activities.
Prepared nutritious meals for improved health.
Assisted children with personal hygiene tasks for improved health and cleanliness standards.
Assisted in light housework and laundry to reduce parents' workload.
Disciplined children when necessary, following parents guidelines.
Merchandiser
Epicenter
UKRAINE
10.2008 - 05.2014
Utilised strategic planning to increase in-store sales.
Delivered exceptional customer service to enhance shopping experience.
Assured retail store standards by maintaining an organised layout.
Processed and priced new items to optimise customer interest.
Produced attractive signage for products, offers and sales promotions.
Education
Diploma of Higher Education - Business economics
University of Commerce and Economics
Ukraine
09.2005 - 06.2011
Skills
Customer Service
Refund and exchange processing
Stock management
Retail customer service
Till and cash handling
Languages
Ukrainian
Proficient (C2)
Russian
Proficient (C2)
Romanian
Proficient (C2)
Italian
Advanced (C1)
English
Upper intermediate
Timeline
Customer sales assistant , Store manager assistant
Solutions Planning and Business Development at Canon (UK) Limited - Solutions Planning / UK & IrelandSolutions Planning and Business Development at Canon (UK) Limited - Solutions Planning / UK & Ireland