Owen Williams

Pharmacy sales assistant

Bushey Pharmacy

Bushey, Hertfordshire

04.2021 - Current

Enhanced customer satisfaction by providing knowledgeable advice on over-the-counter medications.
Assisted customers with product selection, improving their shopping experience.
Maintained clean and organised shelves for a more pleasant store environment.
Provided excellent customer service to ensure repeat business.
Handled cash transactions accurately, enhancing the store's reputation for reliability.
Assisted pharmacists in dispensing prescriptions for better patient care.
Updated knowledge of pharmacy products regularly to provide accurate information.
Conveyed complex medical information simply to ensure customer understanding.
Managed stock levels efficiently to avoid shortages or excess inventory.
Answered customer queries promptly, ensuring their needs were met swiftly.
Organised pharmaceutical displays to attract potential customers' attention.
Processed sales quickly and efficiently, minimising wait times for customers.
Demonstrated patience and empathy whilst dealing with customers' health concerns, instilling trust in our services.
Collaborated closely with other healthcare professionals to provide comprehensive patient care.
Utilised strong interpersonal skills when communicating with customers about sensitive health issues.
Navigated complex computer systems effectively to process prescriptions quickly.
Worked under pressure during busy periods without compromising quality of service.
Aided elderly or disabled customers with their purchases, demonstrating commitment to inclusive service.
Checked expiry dates of medicines regularly; ensured only safe products available for sale.
Kept pharmacy counter and related areas clean, neat and organised.
Assisted with dispensing duties during busy periods to aid pharmacy workflow.
Confirmed patient details before dispensing medication, eliminating prescription errors.
Maintained confidential patient records in line with data protection laws.
Managed new stock deliveries, ensuring correct drug supplies and safe medication storage.
Counted and labelled prescriptions with correct item and quantity.
Verified patient exemption statuses to avoid fines.
Consulted senior pharmacy staff for additional advice on complex patient health queries.
Answered telephones and provided information about order status, shop hours and pharmacy procedures.
Answered questions and helped pharmacy customers locate desired items.
Applied correct pricing structures and controls for pharmacy, POM and GSL products.