Summary
Overview
Work history
Education
Skills
Timeline
Generic

Owen Thomas

St Helens,Merseyside

Summary

Driven professional with a track record in exceeding targets. Proven success in giving 100% in all that I do, accompanied by my communication, teamwork and management skills, all of which I have honed in the past few years; but I am always looking for a new opportunity to grow and excel as both a professional and an individual.

Overview

3
3
years of professional experience
5
5
years of post-secondary education

Work history

Hire and Sales Co-ordinator

Speedy Services
Wigan, Greater Manchester
10.2023 - Current
  • Achieved monthly sales and performance KPIs for improved team success.
  • Maintained expert product knowledge for persuasive, reliable customer guidance.
  • Handled breakdowns of kit and scheduled for them to be replaced or repaired.
  • Upheld brand values throughout sales process to differentiate company from competitors.
  • Built rapport with new and existing customers to boost client retention.
  • Nurtured professional relationships with existing clients to increase satisfaction and sales.
  • Managed internal assets within the company, so that each customer could have their needs met at a time that suits them best.
  • Advised customers using expert knowledge on solutions and the best methods of achieving their goals in construction, through using the most ideal specialised kit for them.

Crew Member

McDonald's
St Helens, Merseyside
09.2021 - 10.2023
  • Trained in food safety and hygiene practices to ensure our expectation of high quality products are met.
  • Utilised my excellent team work skills to help my team reach our targets, both short and long term.
  • Performed servicing on our machines and technology, to make sure that they were working correctly and reliable.
  • Showed excellent customer service, and dealing with any complaints from our customers, providing them with an efficient and effective solution.
  • Performed overnight shifts, utilising perfect planning to ensure that the store would be ready to hit the ground running the next day and perform well.
  • Organised and labelled stock correctly, in line with food safety laws and legislations.
  • Flexibly took on various roles to support workflow.
  • Took cash and card payment at checkout, providing correct change and receipts when requested.

Warehouse Operative

GXO Logistics
St Helens, Merseyside
06.2021 - 09.2021
  • Picked, packed and dispatched high-volume orders, consistently exceeding warehouse performance targets.
  • Maintained clean, safe and orderly warehouse space.
  • Prepared items for timely dispatch and safe transportation.
  • Completed work following safety rules for best working practices.
  • Cleaned and tidied work areas to meet inspection requirements.
  • Listened closely to instructions, carrying out fast-paced picking and packing in line with targets.
  • Reported issues and damages to senior warehouse staff, enabling prompt, effective resolutions.
  • Received deliveries and helped to coordinate storage.
  • Operated material handling equipment to move large and heavy loads.
  • Recorded number and quality of products, taking appropriate action of defective items.
  • Stacked and organised freight at specified areas using boards or pallets.
  • Conducted quality assessment before transporting goods, assessing for breakages or imperfections.
  • Used conveyor systems to move heavy items across internal spaces.

Education

A-Levels - Psychology

Winstanley College
Wigan
09.2021 - 06.2023

A-Levels - Sociology

Winstanley College
Wigan
09.2021 - 06.2023

A-Levels - Criminology

Winstanley College
Wigan
09.2021 - 06.2023

Skills

  • Product knowledge
  • Business development
  • B2B sales
  • Management
  • Problem solving
  • Planning
  • Asset management
  • Customer service

Timeline

Hire and Sales Co-ordinator

Speedy Services
10.2023 - Current

A-Levels - Psychology

Winstanley College
09.2021 - 06.2023

A-Levels - Sociology

Winstanley College
09.2021 - 06.2023

A-Levels - Criminology

Winstanley College
09.2021 - 06.2023

Crew Member

McDonald's
09.2021 - 10.2023

Warehouse Operative

GXO Logistics
06.2021 - 09.2021

Similar Profiles

Create profile
Owen Thomas