Summary
Overview
Work History
Education
Skills
References
Timeline
AdministrativeAssistant
OWEN PITMAN

OWEN PITMAN

HEREFORD

Summary

Dedicated professional with a strong focus on customer service and a positive attitude. Demonstrates exceptional physical endurance and adaptability in fast-paced environments. Known for punctuality, reliability, and the ability to multitask effectively while remaining calm under pressure. Committed to delivering high-quality service and seeking opportunities to further develop skills in dynamic settings.

Overview

3
3
years of professional experience

Work History

Kitchen porter

L'Ecole Des Amis
Hereford, Herefordshire
06.2024 - Current
  • Swept and mopped floors at end of shifts to ensure tidy workspace next day.
  • Worked under pressure during peak times without compromising on quality of work delivered.
  • Promptly addressed spills or broken glassware to prevent accidents in the workplace.
  • Helped create a pleasant dining experience by maintaining clean cutlery and crockery.
  • Removed rubbish, kept bin area clean and orderly.
  • Completed deep cleaning tasks as instructed by supervising chef or manager.
  • Assisted chefs in food preparation for efficient meal service.
  • Supported overall restaurant operations through effective teamwork with other staff members.
  • Maintained high standards of cleanliness by washing kitchen equipment and utensils.
  • Operated dishwashing machinery to maintain cleanliness in the kitchen.
  • Followed established procedures for handling special cleaning solutions in order to protect self and others from harm.
  • Cleaned work surfaces, ensured hygiene standards were met.
  • Streamlined workflow to reduce waiting times for serving staff.
  • Washed cutlery and crockery using industrial dishwashers and manual methods for pristine finish.
  • Removed dirty dishes from public and dining areas, maintaining clean restaurant service environments.
  • Remained calm under pressure throughout busy shifts, preparing and serving accurate customer orders within target service windows.
  • Provided flexible working hours to meet demands of peak restaurant hours, maintaining excellent food service provisions.
  • Carried out wide variety of tasks to maintain optimal service delivery.
  • Cleared tables and brought used utensils, plates and glassware back to kitchen for cleaning.

Level 7 Football Referee

Herefordshire Football Association
HEREFORD
02.2023 - Current
  • Attended referee training courses to improve skills and knowledge of the game.
  • Maintained high level of physical fitness for optimal performance on pitch.
  • Demonstrated excellent understanding of football rules and regulations.
  • Interacted professionally with team managers before matches to discuss any rule clarifications or concerns.
  • Played a key role in promoting fair play amongst participants through consistent application of rules.
  • Dealt swiftly with disciplinary issues during matches to maintain order and respect among players.
  • Kept up-to-date records of incidents occurred during matches, aiding in post-match analysis.
  • Communicated effectively with players, coaches and officials for smooth conduct of matches.
  • Worked closely with assistant referees for better coverage of the ground and improved decision making process during games.
  • Provided clear explanations for decisions made during games to players and coaches.
  • Demonstrated the ability to remain calm under pressure especially in highly charged matches.
  • Controlled on-pitch behaviour to maintain team and player safety.
  • Assessed equipment for safe setup and construction.
  • Delivered matches to schedule through excellent time management.
  • Checked pitch condition and markings met agreed standards.

Customer Services Role

TESCO SUPERMARKET
HEREFORD
12.2023 - 01.2024
  • I was employed by Tesco in December 2023 on a temporary basis in a seasonal customer services role
  • Carried out day-to-day duties accurately and efficiently.
  • Successfully delivered on tasks within tight deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Consistently arrived at work on time and ready to start immediately.
  • Offered friendly, efficient customer service and handled challenging situations with ease.
  • Displayed energy and enthusiasm in fast-paced environment.
  • Applied positive customer service approach to increase satisfaction levels.

Assistant Coach

PACES FOOTBALL CLUB
HEREFORD, Herefordshire
06.2022 - 06.2023
  • Coached young individuals to refine specific techniques and enhance confidence.
  • Adapted coaching and leadership styles to suit individual needs for maximised athlete engagement.
  • Inspired good sportsmanship and adherence to official rulebook.
  • Maintained safe training environments for minimised risk of injury.
  • Instilled sense of commitment, drive and responsibility in young people.
  • Promoted safety and welfare of young children by following safeguarding principles.
  • Educated participants on acceptable behaviour and standards of play.
  • Provided concise instruction for optimised athlete understanding of game rules and play strategies.
  • Supported smooth running of events by arriving on-time and well-equipped.
  • Identified individual strengths and weaknesses, adapting training programmes to suit.

Education

College - BTEC Sports Science & Criminology

Hereford Sixth Form College
Hereford, Herefordshire
09.2023 -

Secondary School - GCSE

Whitecross High School
Hereford, Herefordshire
09.2018 - 06.2023

Level 7 Football Referee - Level 7 Football Referee

Herefordshire Football Association
Hereford, Herefordshire

Skills

  • Customer service focused
  • Strong physical endurance
  • Adaptable to fast-paced environments
  • Punctuality and reliability
  • Multitasking capability
  • Calm under pressure
  • Positive attitude

References

  • Alex Tootell, Assistant Headteacher/Football Coach, Whitecross High School, Three Elms Road, Hereford, HR, HR4 0RN, atootell@whitecross.hereford.sch.uk, 07771 532633
  • Tom Mason, PACES Football Club Coach, Pegasus Football Club, Old School Lane, Hereford, HR, HR1 1EX, tom.mason@paces.co.uk, 07528888898

Timeline

Kitchen porter

L'Ecole Des Amis
06.2024 - Current

Customer Services Role

TESCO SUPERMARKET
12.2023 - 01.2024

College - BTEC Sports Science & Criminology

Hereford Sixth Form College
09.2023 -

Level 7 Football Referee

Herefordshire Football Association
02.2023 - Current

Assistant Coach

PACES FOOTBALL CLUB
06.2022 - 06.2023

Secondary School - GCSE

Whitecross High School
09.2018 - 06.2023

Level 7 Football Referee - Level 7 Football Referee

Herefordshire Football Association
OWEN PITMAN