Owen O'Brien Speirs
London,,Putney
Summary
Property maintenance professional who works with clients and has a lot of experience managing high-value portfolios in London's property sector. Knowledgeable about managing portfolios, compliance, scheduling PPMs, and client relationship management. In one month, turning £250,000 of new business into sales. Looking for property management jobs that will let me utilise my business development and service delivery skills.
Overview
5
5
years of professional experience
Work history
Client Relations Manager (promoted from Booking Coordinator)
Snowik Property Maintenance
London
2025.01 - 2026.03
- Promoted to Client Relations Manager within 4 months of joining, taking full ownership of the company's client portfolio spanning major London estate agencies and private clients.
- Managed and grew key accounts across the portfolio, holding regular client meetings to review performance, identify areas for improvement and strengthen long-term partnerships.
- Converted £250,000 of new business in August 2025 through proactive relationship management and business development outreach — including winning a large PPM contract covering the commissioning and maintenance of 1,800 new HIU units across London.
- Project-managed a full property renovation for an international client, overseeing top-to-bottom redecoration and installation of three new bathrooms.
- Organised and managed PPM schedules for boilers, MVHR, FCU and HIU units, ensuring full compliance with building regulations, EICR and Gas Safety requirements.
- Collaborated on the development and rollout of a client-facing CRM portal, giving estate agency clients real-time transparency over works scheduling and job progression.
- Actively used Fixflo, Reapit and Dwellant to manage portfolio activity, track works and maintain accurate client records.
- Initial Booking Coordinator phase, triaged maintenance requests from estate agents and private clients — coordinating engineer scheduling, managing tenant communications and ensuring compliance throughout.
Sales Manager
JJ Roofing Supplies
London
2024.06 - 2024.10
- Joined as Sales Manager responsible for growing revenue through existing pipelines and web-generated leads.
- Hit the quarterly bonus target within just six weeks of starting, leveraging prior industry relationships and converting new inbound web enquiries. Achieved margin of 15% or more.
- Managed day-to-day telephone sales, client check-ins and account administration, maintaining a high standard of customer service and satisfaction.
Sales Executive
Alltype Roofing Supplies
London
2021.03 - 2024.04
- Achieved £1.24 million in sales within the first year, consistently meeting and exceeding KPI targets through both account management and new business acquisition.
- Managed client accounts end-to-end, maintaining long-term commercial relationships and delivering a high standard of customer service.
- Led branch sales activity including targeted promotions, pipeline management and client retention strategies.
Education
BSc - Computer Science
Kingston University
LondonA-Levels - Psychology, Politics, Computer Science
Southfields Academy
LondonSkills
- Portfolio & Property Management
- Business Development & Contract Winning
- Property Management Software: Fixflo, Reapit & Dwellant
- Project Management
- Client & Stakeholder Relationship Management
- Leadership & Team Development
- Planned Preventative Maintenance (PPM)
- Sales, KPI Management & Revenue Growth
- Building Regulations & Compliance (EICR, Gas Safety)
- Microsoft Office Suite (Word, Excel, PowerPoint)
- Mechanical Systems Knowledge (MVHR, HIU, FCU, AC)
- CRM Systems & Client Portal Management
- Communication
- Problem-Solving
Affiliations
- Volunteering & Charity Fundraising
- Running, I caught the bug as did half of London. I do wish to run a Marathon one day.
- Team Sports,
VOLUNTEERING & LEADERSHIP
The Elliot Project (Charity No. 1200126), Trustee, Ongoing,
Trustee of a mental health charity delivering first-aid mental health training across London. To date the charity has trained over 400 people., Actively involved in fundraising events including a 200-mile charity walk and a Yorkshire 5 Peaks challenge, raising £37,000 for the London Air Ambulance.
References
References available upon request.
Timeline
Client Relations Manager (promoted from Booking Coordinator)
Snowik Property Maintenance
2025.01 - 2026.03
Sales Manager
JJ Roofing Supplies
2024.06 - 2024.10
Sales Executive
Alltype Roofing Supplies
2021.03 - 2024.04
BSc - Computer Science
Kingston University
A-Levels - Psychology, Politics, Computer Science
Southfields Academy