Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
Generic

OWEN KALAGBOR

Newcastle Upon Tyne

Summary

Dynamic Web Content Manager with a proven track record at OFFISSA INTERNATIONAL, enhancing online presence through expert content editing and HTML/CSS skills. Excelled in team collaboration and customer engagement at SHENELLA DESIGNS AND FABRICS, boosting revenue through strategic content marketing and exceptional interpersonal abilities. Skilled in managing and optimizing website functionality, performance, Background includes enhancing user experience, streamlining site navigation, and implementing content updates efficiently. Strengths in troubleshooting issues promptly and applying necessary technological solutions to ensure uninterrupted web operations. Contributed to significant improvements in site load times and user engagement rates by closely monitoring analytics and making data-driven decisions.

Overview

2
2
years of professional experience

Work History

Web Content Manager

OFFISSA INTERNATIONAL
Portharcourt
01.2024 - 01.2025
  • Reviewed information and elements regularly on websites and pages for accuracy and functionality.
  • Reviewed existing web content for accuracy, relevance, timeliness, completeness, and consistency in style and formatting.
  • Provided technical support and troubleshooting assistance when needed.
  • Collaborated with team members to share expertise on online content strategies.

Volunteer

Adokiye amesiamaka stadium
Portharcourt
10.2024 - 12.2024
  • Collaborated with other volunteers to create a positive work environment.
  • Engaged in crisis intervention procedures to prevent or facilitate hospitalization.
  • Provided guidance and support to fellow volunteers during their shifts.
  • Greeted guests and offered assistance in finding specific departments or personnel.
  • Followed directions from supervisors and completed tasks within appropriate timeframe.
  • Attended weekly meetings to discuss progress and future initiatives.
  • Participated in team-building exercises to strengthen relationships among volunteers.

Salesperson

SHENELLA DESIGNS AND FABRICS
Portharcourt
07.2023 - 12.2023
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Increased profitability and revenue by identifying customer needs and determining appropriate offerings.
  • Replenished and arranged items to maintain appearance.
  • Recognized security risks to properly handle situations.
  • Coordinated with logistics teams to ensure timely delivery of products to customers.
  • Posed as models for advertising, artistic creation and display of goods.
  • Sparked social conversations with customers to provide friendly atmosphere and smooth shopping experience.
  • Greeted and assisted customers to foster positive experiences.
  • Reduced process lags by training employees on best practices and protocols.
  • Educated customers about products and services offered by the company.
  • Placed orders and answered customer questions in-person, through email, and over phone to maximize customer service.
  • Developed and maintained relationships with new and existing clients to increase sales revenue.
  • Negotiated deals and handled complaints or objections.
  • Assisted customers in selecting appropriate products or services for their needs.

Education

High School Diploma -

TANTUA HIGH SCHOOL
RIVERS STATE PORT HARCOURT
07-2022

Skills

  • Online advertising
  • Content editing
  • Video editing
  • Content sourcing
  • HTML and CSS
  • Research
  • Keyword research
  • Content marketing

Affiliations

  • playing football
  • hanging out with friends
  • watching football games
  • playing play station

References

References available upon request.

Timeline

Volunteer

Adokiye amesiamaka stadium
10.2024 - 12.2024

Web Content Manager

OFFISSA INTERNATIONAL
01.2024 - 01.2025

Salesperson

SHENELLA DESIGNS AND FABRICS
07.2023 - 12.2023

High School Diploma -

TANTUA HIGH SCHOOL

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OWEN KALAGBOR