Summary
Overview
Work History
Education
Skills
Work Experience
Interests
Timeline
Generic

Owen Jacobs

Steeton,West Yorkshire

Summary

An ambitious and driven professional with over four years of customer service expertise at Tesco, complemented by a degree in Sport, Exercise, and Nutrition. I gained valuable experience as a Graduate Trainee Branch Manager at Enterprise, where I developed strong sales, leadership, and relationship-building skills in a fast-paced, target-driven environment. With excellent communication and interpersonal abilities, I am now eager to transition into recruitment, leveraging my confidence, adaptability, and ability to connect with people. Passionate about helping individuals find the right opportunities, I am excited to develop within a dynamic recruitment role and contribute to business growth through strong client and candidate relationships.

Overview

9
9
years of professional experience

Work History

Graduate Branch Manager Trainee

Enterprise Rent-A-Car
Bradford City Centre, Bradford
05.2024 - Current
  • Developed sales and business development skills by engaging with corporate clients, presenting rental solutions, and negotiating account setups.
  • Gained financial acumen by analysing company statements, understanding cost breakdowns, and assessing profitability.
  • Built leadership and management experience, overseeing daily operations and guiding team members to meet performance targets.
  • Excelled in a high-pressure sales environment, consistently hitting targets and delivering excellent customer service.
  • Developed sales and business development skills by engaging with corporate clients, presenting rental solutions, and negotiating account setups.

Customer Assistant

Tesco
Bramley, Leeds
10.2019 - 04.2024
  • Anticipated customer needs and provided them with high quality service while upholding brand standards and values to ensure customer satisfaction.
  • Handled POS system transactions including credit/debit, cash, exchanges, returns and refunds to ensure seamless and accurate cash flow.
  • Actively stayed informed about latest sales, offerings and loyalty schemes to boost customer sales.

Housekeeper

Airedale Hospital
Steeton, West Yorkshire
02.2019 - 10.2019
  • Delivered an efficient and exceptional level of hospitality to each patient, tailoring service to individual’s specific needs and requirements whilst maintaining professionalism and patient confidentiality. This included providing insightful responses to questions and concerns alongside communicating with my co-workers.
  • Followed strict hygiene standards and schedules, ensuring requirements are met whilst retaining organisation in the work environment.

School Cleaner

South Craven School
Cross Hills, West Yorkshire
09.2017 - 09.2018
  • Managed safety protocols, ensuring proper, cost-effective and safe handling of equipment, chemicals and material usage.
  • Cleaned multiple classrooms to a high standard to support teachers ensuring a safe and clean working environment in their classrooms.

Kitchen Porter

Dog & Gun Inn
Cross Hills, West Yorkshire
04.2016 - 10.2017
  • Worked quickly and efficiently cross-communicating between customers and staff, whilst ensuring productivity and high levels of customer service are maintained in a fast pace, demanding environment.

Education

Bachelor of Science - Sport Exercise and Nutrition

Northumbria University
Newcastle upon Tyne
/2019 - /2023

Diploma of Higher Education - Level 3 BTEC's

South Craven School
Cross Hills
2019

GCSE -

South Craven School
Cross Hills
2017

Skills

  • Disciplined
  • Performance metrics
  • Profit and Loss Analysis
  • Branch audit experience
  • Employee training
  • Consistent
  • Ethical leadership
  • Sales techniques

Work Experience

Bradford City FC - Coaching

Woodhouse Grove School, Harrogate Road, Apperley Bridge

  • Allowed my leadership skills to flourish over a devise range of age groups supporting technical development and growth as a team.
  • Used my planning, organisation and time management skills to ensure daily schedules and targets were met and that kit was prepared in advanced for efficient training sessions.

South Craven School - P.E teacher

Holme LN, Cross Hills, Keighley

  • Created lessons plans and class exercises whilst ensuring they met the specific times and goals of the curriculum.
  • Tailored my teaching and communication methods in order to suit the abilities of individual students at different ages ensuring inclusivity and for everyone to benefit and enjoy their lesson.

Interests

From the age of 8, my undeniable passion for football has driven me to play at multiple different levels. This enduring love for the game inspired me to co-found a football team with close friends. I took the lead role in creating and designing the teams kits, securing multiple sponsorships and overseeing high quality team apparel. This experience developed my skills in design and negotiation and showcased my ability to drive a project from a conception to completion illustrating my leadership, innovation and team work skills. Developing a love for football built an inevitable passion for health and well-being, with my daily goals being to ensure I maintain great nutrition, good sleep and regular exercise. This dedication allows me to not only look and feel great, but also primes my mindset for success in my career. 

Timeline

Graduate Branch Manager Trainee

Enterprise Rent-A-Car
05.2024 - Current

Customer Assistant

Tesco
10.2019 - 04.2024

Housekeeper

Airedale Hospital
02.2019 - 10.2019

School Cleaner

South Craven School
09.2017 - 09.2018

Kitchen Porter

Dog & Gun Inn
04.2016 - 10.2017

Bachelor of Science - Sport Exercise and Nutrition

Northumbria University
/2019 - /2023

Diploma of Higher Education - Level 3 BTEC's

South Craven School

GCSE -

South Craven School
Owen Jacobs