Summary
Overview
Work History
Education
Skills
Certification
Interests
Accomplishments
Timeline
Generic

Owen Dench

Southampton,Hampshire

Summary

Caring professional with strong background in providing emotional and practical support to individuals with diverse needs. Experienced in assisting with daily living activities, administering medication, and facilitating community engagement. Compassionate and patient, with focus on promoting independence and enhancing quality of life.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Support Worker

Dimensions
Theale
01.2024 - Current
  • I am currently working as a Support Worker for Dimensions UK, My role includes supporting those with learning disabilities and autism have a better Quality of Life and assist them in completing day to day tasks whilst also helping them get closer to their dreams.
  • Whilst working for Dimensions I have become more involved in the Dimensions football team for people with learning disabilities where I have helped coach, manage and drive the team to games.

Ground worker

SMS International Shore Operations
London
04.2022 - 02.2024
  • My role whilst working for SMS was to help consumers going on their cruise holidays get onto the cruise with the highest level of efficiency.
  • I worked for 4 separate cruise company’s whilst at SMS: NCL, MSC, Princess Cruises and Disney Cruises.
  • I held many different responsibilities whilst being a ground worker including checking in High importance guests, providing personal 1 to 1 service to Wheelchair users within the cruise terminal, airbridge emergency monitor, directional services and providing plus checking baggage tags for consumers.

Crew Member

McDonalds
Eastleigh
12.2022 - 11.2023
  • My role as a Crew Member at McDonald’s involved a couple different responsibilities one of my main responsibilities was handling issues within the restaurant.
  • I often found myself handling complaints personally and restocking areas within the kitchen which were either empty or running low this was not a official position or role however something I took on myself whilst fulfilling my usual role of a Runner(transporting food and beverages from kitchen to consumer).
  • I also worked within the kitchen on numerous occasions either on fries or burger patties therefore making me a versatile worker.

Team Member(Pub and Grill)

Village Hotels
Eastleigh
09.2022 - 11.2022
  • Whilst working in the Pub and Grill Team member within the Village Hotel in Eastleigh it was my responsibility to wait on and clean all 50 tables at the pub and grill by myself along with providing room service to guests staying at the hotel.
  • My short tenure was can be explained due to poor working conditions and poor management despite me enjoying the high pressure of the work.

Education

A- levels - Psychology, Business, Politics

Barton Pevril Sixth Form
06.2024

GCSE - Sports studies, Combined science, Geography, Mathematics, English literature, English language, Religious studies, History

Toynbee School
06.2022

Undergraduate degree - Business management

University of Winchester
01.2027

Skills

  • Problem-solving
  • Communication
  • Team working
  • Analysis and arithmetic mathematics
  • Leadership
  • Thriving within high-pressure environments
  • Versatile
  • Quick learner
  • Time management
  • Medication administration
  • Community engagement
  • Meal preparation
  • Mental health support
  • Client-Centred approach
  • Assistive technology use

Certification

  • Driving Licence: category B
  • Certifications in: Safeguarding of adults, Essential food safety, Essential first aid, Oliver McGowan and CPR

Interests

  • Dog walking
  • Mountain walking
  • Gym specifically weights and cable‘s
  • Cooking(High protein food)
  • Movies

Accomplishments

  • Head of charity at Toynbee school
  • Assistant Coach to AFC Totton pan disability football team(who won the championship league(24-25 season)
  • Currently Assistant Coach to AFC Totton’s league 1 pan disability football team
  • Recognised by management for good emotional support behaviours

Timeline

Support Worker

Dimensions
01.2024 - Current

Crew Member

McDonalds
12.2022 - 11.2023

Team Member(Pub and Grill)

Village Hotels
09.2022 - 11.2022

Ground worker

SMS International Shore Operations
04.2022 - 02.2024

A- levels - Psychology, Business, Politics

Barton Pevril Sixth Form

GCSE - Sports studies, Combined science, Geography, Mathematics, English literature, English language, Religious studies, History

Toynbee School

Undergraduate degree - Business management

University of Winchester
Owen Dench