Summary
Overview
Work history
Education
Skills
Timeline
Generic
Owen Cormican

Owen Cormican

CRUMLIN,United Kingdom

Summary

Experienced senior facilities, parks and building management professional with expertise in budget control, health and safety compliance, project management and event organisation and parks heritage development . Demonstrating strong leadership in operational management, risk mitigation, client relations, ensuring optimal staff & supplier performance and customer satisfaction. Skilled in regulatory compliance, emergency response preparedness and business continuity planning. Highly experienced quality assurance monitoring to deliver efficient high quality service delivery in hospitality, events planning & coordination , facilities management and grounds maintenance. Adept at staff supervision, complaint resolution, and waste disposal contract oversight while maintaining high standards in hospitality services. Committed to driving operational excellence through strategic planning and negotiation capabilities.

Operational capability of leading parks heritage projects including funding submissions, stakeholder engagement, design & procurement and operational delivery.

Driven and proactive, with proven ability to manage complex projects and lead teams to success. Skilled in strategic planning and operational management, ensuring optimal facility performance and safety. Ready to bring transformative improvements and exceptional results to the role.

Member of the Institute of Workplace & Facilities Management

Overview

39
39
years of professional experience
4
4
years of post-secondary education

Work history

Senior Facilities Manager

Translink
Belfast, Antrim
11.2019 - Current
  • Oversee facilities management function for 138 properties including newly constructed Belfast Grand Central Station.
  • Led large scale frameworks contracts to delivery facilities management services including both soft and hard services such as cleaning services, café services management, pest control, security, waste management, fire safety and compliance, winter maintenance.
  • Improved facilities operations by establishing efficient management procedures.
  • Conducted regular inspections to ensure health and safety compliance across Translink estate.
  • Manage multi-disciplinary teams, fostering effective collaboration between internal departments and contractors.
  • Facilitated staff training sessions, promoting workplace safety awareness.
  • Laid commercial negotiations with external vendors for services contracts.
  • Reviewed and updated emergency evacuation plans for improved readiness.
  • Developed preventative maintenance schedules, minimising station and depot downtime.
  • Overhauled waste management processes with focus on developing sustainability, recycling and developing circular economy.
  • Established cost-effective procurement strategies for maintenance supplies.
  • Coordinated with contractors, ensuring quality of work delivered.
  • Delivered constructive feedback processes and digital platform to improve cleaning and hospitality staff performance.
  • Minimised wastage by promoting appropriate use of equipment and materials.
  • Increased team productivity through effective staff planning, coordination and task delegation.
  • Evaluated employees regularly to assess performance and provide feedback.
  • Reviewed work schedules to enhance efficiencies.
  • Maintained smooth-running business operations by delegating priorities to staff abilities.
  • Monitored health and safety measures for guaranteed compliance.
  • Coordinated hiring, recruitment and training strategies to build successful facilities team.
  • Designed and implemented training to further develop staff based on business goals.
  • Streamlined processes to improve and optimise office operations.
  • Established clear budgets and cost controls strategies to meet objectives.
  • Developed revenue generation opportunities for the business through advertising and other commercial activities.
  • Handled negotiations with external stakeholders and service agencies to meet group needs.

Group Property Operations Manager

Herbert Group
Belfast, Antrim
09.2017 - 09.2019
  • Full property and facilities responsibility for 225 KFC restaurants across UK & Ireland.
  • Responsibility for statutory compliance relating to property related activities including fire, electrical & mechanical systems, environmental management, entertainment licensing.
  • Financial ownership of £7 million budget per annum including budgetary control and oversight.
  • Fostered a culture of continuous learning, improved workforce competency levels of maintenance teams and contractors.
  • Developed risk mitigation strategies, ensured business continuity planning and robust back up processes functioned correctly.
  • Analysed performance metrics, identified areas for improvement in operations management.
  • Led teams to achieve business objectives on time and within budget constraints.
  • Managed inventory efficiently to minimise stockouts and overstock situations.
  • Coordinated cross-functional teams, achieved project milestones on schedule for restaurant refurbishment programmes in a live working environment.
  • Undertook rebranding programme across the business including development and operational roll out.
  • Applied lean principles to operations management, reduced waste significantly.
  • Developed and undertook customer engagement process to establish customer expectations and concerns allowing continuous improvement in service delivery,
  • Managed vendor relationships to ensure timely delivery of services.
  • Devised operational policies for regulatory compliance and best practices adherence.
  • Implemented quality control measures to reduce operating costs via use of value for money option appraisals.
  • Reduced overhead costs through efficient resource allocation and budget management.
  • Improved operational efficiency by digitising internal processes and implementing management information systems such property management, customer experience and energy management platforms.
  • Led and managed administrative staff to maintain smooth daily operations.
  • Monitored health and safety measures for guaranteed compliance.
  • Organised financial and operational data to help with yearly budgeting and planning.
  • Coordinated hiring, recruitment and training strategies to build successful administrative team.
  • Established clear budgets and cost controls strategies to meet objectives.
  • Designed and implemented training to further develop staff based on business goals.
  • Represented business at seminars, conferences and business events.
  • Liaised with stakeholders for transparent communication and better decision making.

Regional Facilities Operations Manager

Amey Services
Liverpool , Merseyside
07.2013 - 08.2017
  • Responsible for the property management of educational facilities under PFI contracts including Speke Academy and iconic Belfast Metropolitan College Titanic Quarter Campus,
  • Successfully delivered hard and soft facilities services within tight deadlines.
  • Full statutory compliance responsibility for build and safety at the Campus.
  • Budget responsibility for £3.5 million annual budget.
  • Provided flexible working hours, covering nights, weekends and bank holidays to ensure operational availability of the Campus.
  • Increased customer satisfaction by resolving staff or student issues involving property management or service delivery issues.
  • Improved efficiency and productivity by adopting new works practices amongst service teams.
  • Leading a large staff contingent ( approx. 60 staff ) from a multi disciplinary background.
  • Applied critical thinking approach to evaluate solutions and make decisions with a PFI contract environment.
  • Oversaw daily operations to achieve high productivity levels.

Group Grounds Maintenance Manager

H&J Martin
Belfast, Antrim
04.2009 - 05.2013
  • Responsible for delivery of high-quality landscape maintenance of Northern Civil Service 560 sites including Stormont Estate Parliament & Castle Buildings.
  • Collaborated closely with NI Assembly management team to en estate maintenance function operated to highest standard.
  • Streamlined operations by introducing innovative gardening techniques.
  • Ensured safety standards with routine equipment inspections and site safety audits.
  • Overseen planning & delivery of planting schemes and other landscape improvement schemes aimed at enhancing aesthetic appeal of Estate.
  • Negotiated contracts with suppliers for cost-effective procurement of resources.
  • Utilised sustainable practices in landscape maintenance for environmental conservation.
  • Conducted regular contract management meetings for effective and efficient grounds maintenance service delivery.
  • Achieved well-tended grounds by overseeing grounds maintenance and landscaping activities.
  • Carried out risk assessments, reduced potential hazards on site.
  • Budget preparation to ensure annual budget was set and adhered to.
  • Controlled and monitored inventory of tools and mechanical equipment.
  • Provided technical grounds and landscape management guidance to the estate management team.
  • Advised and collaborated on event management within Stormont Estate including operational support for major external events including sports events, concerts and music events.

Landscape Regional Operations Manager

ISS Grangemore
Dublin , Ireland
06.2005 - 03.2009
  • Overall responsibility for grounds maintenance, property maintenance, civil engineering and landscape construction works within Dublin region
  • Managed property and grounds maintenance at prestigious Herbert Park Hotel & Park Residence, South Dublin, City West Business Campus , Powerscourt Health and Wellbeing Complex, pruning, planting and removal when necessary maintaining safe environments.
  • Budget and P/L management of £5 million per annum business.
  • Scheduled daily, weekly and seasonal property and gardening operations of staff compliment of 60 gardeners/property maintenance operatives.
  • Oversaw facility maintenance and allocated needed resources to meet standards.
  • Developed and implemented front-line customer service directives, devised monitoring and auditing processes to enhance service provision
  • Overseen logistical transportation & storage of furniture, office equipment and building stores.
  • Overseen detailed internal decoration, furnishing and fit out of high end residential apartments and hotels.

Parks & Events Manager

Antrim Borough Council
Antrim, Antrim
07.1997 - 05.2005
  • Developed public parks to enhance community engagement.
  • Managed large team of gardeners (30+) and events staff.
  • Managed prestigious Castle Gardens and Clothworthy House.
  • Developed and implemented Parks and Open Spaces operational plan for the entire Borough.
  • Developed and submitted Lottery Heritage funding applications for Castle Gardens refurbishment project, Antrim Town Walls Project and oversaw design and construction works.
  • Developed and projected managed Antrim Safe Space programme
  • Administered risk assessment procedures for event safety assurance.
  • Budget management of Parks and Events optimise financial resources.
  • Conducted venue inspections for optimal space utilisation.
  • Liaised with marketing teams to create engaging promotional materials.
  • Negotiated contracts with suppliers, securing best value for money.
  • Led post-event evaluation, improving future performance.
  • Handled travel arrangements for artists and guest .
  • Ensured compliance with local regulations during event planning and execution.
  • Hired temporary event staff based on budgets, event size and specialised skills required.

Buildings & Grounds Maintenance Manager

Southern Education & Library Board
Armagh , Armagh City Banbridge and Craigavon
05.1991 - 06.1997
  • Assured compliance with health and safety regulations through meticulous record-keeping.
  • Managed team of 45 staff for efficient delivery of facility services
  • Worked closely with operations department to enable optimal service delivery.
  • Advised on equipment upgrade for improved productivity.
  • Responded promptly to breakdowns, maintained high service uptime.
  • Oversaw annual budget preparation, achieved cost-effective operations.
  • Managed maintenance team and reviewed completed work to evaluate performance.
  • Implemented improved training programs for maintenance employees.
  • Actioned customer feedback to promote continued service improvement.
  • Recruited high-performing, reliable staff for improved team productivity.
  • Organised continuous building and grounds maintenance minimising risk and maintaining schools provision.
  • Improved equipment efficiency by implementing preventative maintenance procedures.
  • Cut down unnecessary expenses by optimising resource usage.

Grounds Maintenance Manager

Property Services Agency
Lisburn , Antrim
10.1986 - 04.1990
  • Overseen grounds maintenance operations to MOD establishments across Northern Ireland
  • Overseen gardening teams at Hillsborough Castle
  • Assisted in budget preparation and managed grounds maintenance contract costs
  • Supervised planting activities, improved aesthetic appeal of thegrounds.
  • Implemented and managed capital works programmes including clearing and refurbishment of lakes at Hillsborough Castle.
  • Supervised arboriculture contracts including Hillsborough Castle.
  • Ensured safety standards with routine site inspections.
  • Liaised with senior NIO and Military officials
  • Negotiated contracts with suppliers for cost-effective procurement of resources.

Education

Certificate of Higher Education - Amenity Horticulture & Landscape Management

Greemmount Horticultural College
Antrim
09.1983 - 06.1986

Higher National Diploma - Building Management

City & Guilds of London Institute
London
09.1987 - 05.1989

Skills

  • Facilities and building management
  • Grounds & landscape management
  • Heritage project management
  • Budget management and control
  • Health & safety management
  • Construction project management
  • Risk mitigation and business continuity planning
  • Project & vendor procurement
  • Hospitality services management
  • Security management & operations
  • Quality assurance monitoring
  • Strong effective leadership
  • Customer relations management
  • Emergency response preparedness

Timeline

Senior Facilities Manager

Translink
11.2019 - Current

Group Property Operations Manager

Herbert Group
09.2017 - 09.2019

Regional Facilities Operations Manager

Amey Services
07.2013 - 08.2017

Group Grounds Maintenance Manager

H&J Martin
04.2009 - 05.2013

Landscape Regional Operations Manager

ISS Grangemore
06.2005 - 03.2009

Parks & Events Manager

Antrim Borough Council
07.1997 - 05.2005

Buildings & Grounds Maintenance Manager

Southern Education & Library Board
05.1991 - 06.1997

Higher National Diploma - Building Management

City & Guilds of London Institute
09.1987 - 05.1989

Grounds Maintenance Manager

Property Services Agency
10.1986 - 04.1990

Certificate of Higher Education - Amenity Horticulture & Landscape Management

Greemmount Horticultural College
09.1983 - 06.1986

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Owen Cormican