OWEN CHUKWUEMEKA MUNONYE
Manchester
Summary
A highly skilled professional with expertise in crisis management, security vigilance, and ethical integrity. Demonstrates resilience and adaptability in high-pressure environments, excelling in effective communication and collaborative teamwork. Proficient in advanced security screening and IT systems agility, with a strong background in project management and stakeholder engagement. Adept at process improvement and problem-solving, committed to continuous personal development and technical agility. Career goals include leveraging strategic planning and leadership skills to enhance operational efficiency and risk mitigation.
Professional with vigilant and proactive approach to maintaining security and safety standards, ensuring compliance and fostering secure environment. Possesses strong communication and problem-solving skills, combined with ability to remain calm under pressure. Committed to making positive impact in security performance and improvement role.
Offering strong capability in maintaining safety and security, with keen eye for detail and strong communication skills. Knowledgeable about emergency procedures, conflict resolution, and customer service. Ready to use and develop observation, teamwork, and problem-solving skills .
Overview
12
12
years of professional experience
1
1
Certification
Work history
Aviation Security Officer
MAG Airports Plc.
Manchester
04.2025 - 01.2026
- Performed monitoring to ensure high-speed, compliant passenger standards screening across T1, T2, and T3, maintaining rigorous adherence to MAG standards.
- Operation Throughput Optimisation identified critical bottlenecks at 3D Primary Viewing Stations related to tray traffic, recommended changes in tray overall throughput to attend to need of 'Tray Runner' role to manage significant reducing passenger wait times and maintaining continuous lane flow.
- Strategic Change Management engaged passenger awareness initiatives to transition to Millimetre Wave Body Scanning technology by clarifying operational differences from traditional metal detectors, successfully reduced secondary search triggers and improved throughput efficiency by 40%.
- Performance Engineering analysed passenger preparation behaviour and implemented proactive briefing techniques, minimising effective downtime and optimising utilisation of high-tech screening assets.
- Operation Throughput & Queue Coordination streamlined end-to-end passenger flow by implementing long-term traffic control measures and managing passenger distribution lanes successfully maintained strategic role operations environment that reduced wait times ensuring high-quality service experience and seamless ongoing boarding access for approximately 200,000 to 500,000 passengers annually.
- Equipment Compliance Operation monitored advanced security technologies DX-ray, Body Scanners to ensure 100% equipment reliability and threat detection efficacy.
- Security Vigilance Conduct terminal patrols and access control verification to deter suspicious activity and maintain secure environment.
- Stakeholder Engagement Delivered exceptional customer service while maintaining strict security vigilance and assisting with complex queries.
Security Operations Centre Analyst
Retelcon Consultant
City Of London, City of London
06.2024 - Current
- Risk & Vulnerability Assessment: Orchestrated passive and active vulnerability assessments identifying system weaknesses translated complex technical findings into actionable performance reports to drive organisational security hardening.
- Process Gap Analysis & Leadership: Spearheaded high-impact gap analysis projects for evaluating operational workflows against industry standards identifying inefficiencies, security breaches and recommending strategic improvements.
- Incident Root Cause Analysis: Investigated security incidents to identify process failures, utilising findings to refine response protocols and enhance overall operational resilience.
- Compliance & Regulatory Auditing: Audited organisation security practices against UK Cyber Essentials standards, ensuring 100% alignment with regulatory frameworks and methodology directly transferable maintaining MAG Airport standards.
- Data-Driven Decision Making: Developed and deployed security questionnaires and hardware/software inventories to gather detailed asset data, using analytics to identify security loopholes and underpin performance targets.
- Strategic Stakeholder Reporting: Provided comprehensive reports for executive stakeholders, providing roadmap for resource allocation and performance enhancement.
- Collaborated across departments for cohesive report development.
IT Support/Problem Solver
Amazon Fulfillment Services
Manchester, Manchester
03.2019 - 06.2025
- Operational System Optimisation: Streamlined incident response protocols and technical workflows, reducing critical system downtime by 25% and minimising operational interruptions to live security lanes by 20%.
- Service Quality & Root Cause Remediation: Optimised support workflows and delivered targeted technical training, resulting in 30% increase in internal stakeholder satisfaction and 10% reduction in recurring operational bottlenecks.
- Security Infrastructure & Asset Reliability: Managed critical infrastructure updates and system patches, reducing technical vulnerabilities by 30% ensured 98% uptime for essential network connectivity to support high-performance security assets.
- Data-Driven Problem Solving & Scalability: Leveraged data analysis to identify performance friction points and introduced automation strategies for reporting, creating scalable models for airport-wide performance monitoring.
- Agile Leadership & Innovation: Led cross-functional teams through complex technical transitions, fostering culture of continuous improvement (CI) and aligning operational solutions with high-level organisational innovation principles.
- Performed security testing using results to identify and fix vulnerable areas.
Facility Maintenance Manager
World Mission Agency, Salford UK
Salford
03.2014 - 04.2020
- Strategic Resource Optimisation: Engineered high-efficiency procurement framework that delivered 35% annual reduction in operation overhead, internal purchasing standards toward critical security and infrastructure upgrades.
- High-Volume Throughput & Asset Management: Directed multi-disciplinary team to maintain 100% compliant and secure environment for high-capacity public throughput (1,500-person event) ensuring seamless movement and safety within high-pressure, live-operation setting.
- CAPEX & OPEX Financial Stewardship: Aligned financial stewardship plan and budgets up to £400,000, aligning financial resources to allocated strategic performance goals, facility hardening, and long-term asset reliability.
- Critical Infrastructure Modernisation: Spearheaded major large-scale refurbishment projects within 24-month cycle overseeing full project lifecycle from structural assessment to final commissioning enhancing operational capacity and visitor experience.
- Regulatory Compliance & Risk Mitigation: Conducted routine audits to ensure adherence to UK safety standards, implementing proactive maintenance schedules that reduced escalated failure rates and mitigated potential safety risks to public.
Education
B.Sc. - Architecture
Abia State University
AbiaSkills
- Crisis Management: Calm under pressure, expert in de-escalation and conflict resolution
- Security & Vigilance: Highly observant with proactive threat identification and risk awareness
- Ethical Integrity: Committed to fair, respectful treatment and maintaining professional boundaries
- Resilience & Adaptability: Thrives in high-pressure, dynamic environments, mentally robust
- Effective Communication: Clear, authoritative, and empathetic communicator; skilled active listener to understand needs and defuse tension
- Collaborative Teamwork: Proven ability to work effectively with colleagues to ensure mutual safety
- Resilience & Adaptability: Thrives in dynamic and high-pressure settings, embracing change and learning opportunities to continuously improve performance
- Stakeholder Engagement: Experienced in building strong relationships with internal and external stakeholders ensuring alignment with expectations and priorities
- Process Improvement & Problem Solving: Adept at identifying inefficiencies and implementing solutions that enhance operations, reduce costs, and mitigate risks
- Personal Development & Technical Agility: Passionate about continuous learning and applying technical problem-solving skills acquired from foundation in design principles and IT systems
- Advanced Security Screening: Proficient in operating and interpreting data from X-ray machines, body scanners, and metal/explosive detectors
- Project Management: Background in architecture and IT, provides unique perspective on spatial optimisation and system infrastructure
- Stakeholder Engagement: Skilled in communicating complex operational requirements to senior management, frontline staff, and diverse passenger groups
- IT Systems Agility: Advanced troubleshooting and technical support capabilities, ensuring uptime of critical security assets
- Performance & Risk Mitigation: Experienced in using complex systems and data-driven methodologies to monitor activity, identify operational loopholes, investigate anomalies, mitigate multi-vector risks, produce detailed reports, and drive continuous improvement in security protocols
- High Technical Aptitude: Proven ability to rapidly learn and master new security technologies, software, and operational equipment
- Incident Response: Trained in following structured protocols to manage and resolve security incidents in logical and controlled manner
Certification
- Digital National X-ray Competency Test (DNXCT)
- Threat Image Recognition Training (TIRT)
- Ground Security Operative (GSO)
- AWS CCP
- AWS SAA
- TLM Cybersecurity & Forensic
- Gateway Networking & Security
- ISC2 CC
- ITIL Found.
- CompTIA Security+
References
available on demand
Hobbies
- Teaching/volunteering, Personal Development & Teaching, Photography/Videography, Fine Arts, Design architecture & 3D, 3D Modelling, Meditation, Cooking & Dance
- Soccer & Mixed Martial Arts
Project
Securing Web Server Hosted on LAMP Stack, Client: CodeNation, Duration: 3 weeks, 09/2023, Research on web server peculiarities and received brief from stakeholders., Effected development and testing environment to implement security solution architecture and plan., Designed and proposed basic security architecture for Web server., Employed Nmap to conduct vulnerability scan on Web server and checked database for injection vulnerability., Hardened Apache by removing banner, installing Mod-security firewall on web server and Fail2Ban to monitor, log and check CLI logins and inputs., Evaluation of system and efficacy of controls put in place. Network & Traffic Vulnerability Check, Clients: Non-Disclosure, Duration: 06/2022 to 12/2022, Supported the introduction of HIDS, NDS, and IPS to constantly watch network, identifying possible incidents from log data, mitigate incidents, and escalate to security administrators., Knowledge of monitoring, logging, and cost management tools that integrate with AWS., Ability to design secure structure of high availability applications on AWS across availability zones and availability regions., Build and configure virtual data centre in AWS cloud to support Enterprise Data Warehouse hosting including VPC, Public and Private Subnets, Security Groups, Route Tables, Load Balancer.
Personal development
- Listening to security Podcasts e.g. Darknet Diaries, Cyber Security Headlines.
- Reading blogs e.g. dgt sec
- AWS Cloud Services
- Microsoft Azure Cloud Services
- Cybe Security, CompTIA+
References
References available upon request.
Timeline
Aviation Security Officer
MAG Airports Plc.
04.2025 - 01.2026
Security Operations Centre Analyst
Retelcon Consultant
06.2024 - Current
IT Support/Problem Solver
Amazon Fulfillment Services
03.2019 - 06.2025
Facility Maintenance Manager
World Mission Agency, Salford UK
03.2014 - 04.2020
B.Sc. - Architecture
Abia State University