Summary
Overview
Work history
Skills
Timeline
Generic

Ossama Isougri

york,Yorkshire

Summary

Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle challenges

Overview

8
8
years of professional experience

Work history

team leader,duty manager

Starbucks Coffee
york, York
08.2023 - Current
  • Carried out day-to-day duties accurately and efficiently.
  • Supported team by demonstrating respect and willingness to help.
  • Offered friendly, efficient customer service and handled challenging situations with ease.
  • Improved efficiency and productivity by acquiring new skills.

Team leader

Burger King
york, North Yorkshire
05.2021 - 07.2023
  • Led shifts and motivated team to drive sales.
  • Followed opening, closing and shift changeover procedures for seamless operations.
  • Supported new hires through onboarding process for speedy and successful training.
  • Organised weekly rota for optimal staff coverage.

Train cleaner

Atalian Servest
york, North Yorkshire
08.2020 - 03.2022
  • Regularly refilled soap dispensers and paper towel holders for constant availability to passengers.
  • Demonstrated commitment towards punctuality, finishing tasks before train departure times consistently.

Housekeeper

Travelodge
york, North Yorkshire
06.2017 - 03.2020
  • Completed deep cleaning tasks resulting in a germ-free environment.
  • Made beds daily to ensure a neat bedroom area.
  • Managed laundry process, washing, drying and folding clothes
  • Ensured spotless and tidy environment by performing comprehensive house cleaning tasks.


Skills

  • Bilingual or multilingual capacity, Italian and Arabic
  • eager to learn

Timeline

team leader,duty manager

Starbucks Coffee
08.2023 - Current

Team leader

Burger King
05.2021 - 07.2023

Train cleaner

Atalian Servest
08.2020 - 03.2022

Housekeeper

Travelodge
06.2017 - 03.2020

Similar Profiles

Create profile
Ossama Isougri