Reliable sales associate with strengths in inventory management, training and customer service. Friendly, knowledgeable and hard-working team player. Proven success in satisfying sales objectives and securing repeat patronage.
Overview
3
3
years of professional experience
2
2
years of post-secondary education
Work history
Sales assistant
Harry and Douglas Charity Shop
Rose Hill, Oxford, Oxfordshire
03.2024 - Current
Built lasting relationships with clients through customer service interactions.
Totalled bills using maths skills and maintained accurate till count.
Maintained accurate records to track cash handling activities.
Increased store revenue from impulse and add-on buys by promoting POS offers with every sale.
Accepted card, cash and cheque payments in POS register system.
Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
Carried out back-of-house maintenance, for clear, easy-to-navigate stockroom management.
Updated product labelling and pricing to reflect discounts and offers.
Operated cash registers with accuracy and processed cash and card transactions.
Shelved and merchandised new products in visually appealing, organised displays to engage customers.
Followed company procedures and guidelines for smooth retail operations.
Conducted stock checks, faced-up shelves and recorded out-of-stock items to fulfil customer demand.
Processed returned or exchanged items and provided refunds to customers.
Worked energetically to maintain efficient operations during peak trading hours.
Completed customer orders with speed and accuracy.
Applied critical thinking to analyse problems, evaluate solutions and select best decisions.
Displayed energy and enthusiasm in fast-paced environment.
Sales Assistant
Glosson Pharmacy Ltd
Benin City, Nigeria
01.2021 - 01.2024
Cultivated loyal, profitable customer relationships, asking open-ended questions to assess and cater to individual needs.
Increased store revenue from impulse and add-on buys by promoting POS offers with every sale.
Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
Took interest in customers' needs and concerns to provide throughtful advice and product recommendations.
Used product knowledge, sales abilities and customer relations skills to drive substantial profit increases.
Prepared invoices for customers with large orders or special sales types.
Listened to customer needs and preferences to provide targeted advice, increasing sales opportunities.
Provided service with a smile, offering courteous, helpful advice to best meet customer needs.
Healthcare Support Worker at Oxford University Hospitals NHS Foundation TrustHealthcare Support Worker at Oxford University Hospitals NHS Foundation Trust