OSHO ANA FIELD
East Sussex
Summary
Dedicated administrator with 11 years of experience in customer service, specialising in patient-facing communication, multitasking in fast-paced environments, and handling sensitive information with discretion and professionalism. Following a planned maternity career break, I am now seeking to transition into a dental receptionist role, bringing strong organisational skills, adaptability, and a commitment to delivering excellent patient care and support.
Overview
11
11
years of professional experience
Work history
Sales Administrator
Avtrade
Sayers Common
2022.01 - 2023.01
- Answered calls professionally, directing enquires, and providing high quality customer service.
- Managed administrative tasks associated with customer sales orders.
- Arranged the logistics and delivery of components to customers.
- Creating and filing important documents, such as profit sheets and dispatch notes.
- Provided support to the sales and after sales team.
- MRO- Raised repair orders on approved suppliers in accordance with procedures.
Legal Assistant
Barwells Solicitors
Hailsham
2020.01 - 2022.01
- Administered daily filing including opening, closing, storage and retrieval of client’s files.
- Provided direct support to solicitors to enable efficient operations.
- Prepared mail and enclosures for dispatch.
- Arranged appointments and meetings.
- To provide guidance to junior assistants and temporary secretaries.
Head Receptionist
EcashJ
Sydney, NSW
2018.01 - 2020.01
- Responded to all incoming enquires, including sales involvement.
- Using Customer Relationship Management Software (CRM)
- Set up new customer accounts in Microsoft Dynamic NAV.
- Managed bookings, sale and service orders for residential, commercial & fixed customers.
Swim Teacher
Wave Leisure Centre
Lewes & Newhaven
2012.01 - 2023.01
- Delivering fun, safe and high quality one- to-to-one and group swimming lessons.
- Be responsible for health, safety and wellbeing or participants, spectators and colleagues.
Education
Dental Health & Hygiene Course -
Alpha Academy
A Level - English Literature & Language, Journalism, Photography
East Sussex College Lewes
GCSE -
Lewes Priory
STA level 2 award or baby and pre-school qualification - undefined
Swim England
Skills
- IT proficiency: MS Office, CRM software, scheduling systems
- Strong organizational and multitasking abilities
- Team collaboration and communication
- Confidentiality and professionalism
- Adaptability and quick learning
- Excellent customer and patient care
Timeline
Sales Administrator
Avtrade
2022.01 - 2023.01
Legal Assistant
Barwells Solicitors
2020.01 - 2022.01
Head Receptionist
EcashJ
2018.01 - 2020.01
Swim Teacher
Wave Leisure Centre
2012.01 - 2023.01
STA level 2 award or baby and pre-school qualification - undefined
Swim England
Dental Health & Hygiene Course -
Alpha Academy
A Level - English Literature & Language, Journalism, Photography
East Sussex College Lewes
GCSE -
Lewes Priory