Osei Bonsu Prince
Leeds,England
Summary
Computer hardware technician with proven ability to resolve complex issues and enhance system performance. Implemented innovative solutions that improved operational efficiency and streamlined maintenance processes. Recognized for strong troubleshooting skills and effective collaboration, ensuring successful project outcomes.
Overview
9
9
years of professional experience
Work history
Computer hardware technician
Kumasi Technical University
Kumasi, Ghana
2023.10 - 2025.12
- Boosted customer satisfaction by providing efficient and effective solutions to hardware issues.
- Adhered strictly to company guidelines whilst handling sensitive client data bolstering trust and loyalty from customers.
- Executed thorough diagnostic tests for identifying system malfunctions accurately.
- Delivered prompt responses to emergency breakdowns minimising disruptions in work flow.
- Ensured seamless operation by conducting regular preventive maintenance on computing systems.
- Performed precise repairs on faulty computer hardware to restore functionality.
- Maintained detailed records of all repairs and installations for future reference.
- Installed new hardware components after careful analysis, ensuring enhanced performance.
ICT teacher
CALL OF HOPE INTERNATIONAL SCHOOL
KUMASI, GHANA
2019.09 - 2023.02
- Stayed abreast with latest industry trends for relevant and current teachings.
- Integrated technology across different subjects, fostering cross-curricular learning.
- Organised interactive learning sessions to encourage active student participation.
- Ensured up-to-date knowledge of new software for effective teaching.
- Enhanced student understanding of complex ICT concepts with hands-on, practical lessons.
- Encouraged ethical use of technology among students during ICT lessons.
- Collaborated with colleagues to share best practices for improved pedagogy.
- Assessed student progress through regular tests and assignments.
- Implemented a variety of instructional techniques, ensuring maximum student engagement.
- Adapted teaching methods to cater diverse learning styles, ensuring comprehensive understanding.
- Promoted critical thinking skills through project-based assignments.
- Led parent-teacher meetings to discuss individual student progress.
JANITOR /CLEANER
SILVER BULLET ELECTRICAL COMPANY
KUMASI, GHANA
2017.04 - 2019.08
- Upheld the office's professional image through meticulous waste management procedures.
- Maintained cleanliness and hygiene by routine sweeping, mopping, and dusting of premises.
- Collaborated with other janitorial staff, aiming for a well-coordinated operation schedule.
- Prioritised high-traffic areas during peak hours; managed efficient workflow without causing disruptions.
- Supported facilities team in regular maintenance checks, ensuring optimal working conditions.
- Ensured safe environment for staff and visitors by promptly addressing spillages or hazards.
- Performed minor repairs to fixtures and fittings for maintaining functionality.
- Performed basic gardening duties; contributed to maintaining an inviting exterior appearance of the building.
- Maintained inventory of cleaning supplies, ensuring constant availability.
- Assisted in setting up rooms for meetings, enhancing efficiency of operations.
- Adhered strictly to health and safety guidelines; promoted a secure working environment.
- Operated various types of cleaning equipment safely whilst meeting procedural standards.
- Undertook pest control measures; ensured a comfortable workspace free from disturbances.
- Conducted deep-cleaning tasks before and after special events at the premises.
- Improved building aesthetics with thorough window cleaning tasks.
- Enhanced safety measures with prompt snow clearance during winter months.
- Assisted in fire drills to promote awareness amongst staff members.
- Demonstrated commitment to environmental sustainability through recycling practices.
- Promoted inclusive mobility by maintaining safe and orderly surface pedestrian access routes through action
- Acted as first point of contact for reporting any major facility issues, facilitating prompt redressal.
- Contributed to a healthy work atmosphere by regularly sanitising common touchpoints.
Shop Assistant
MELCOM GHANA
KUMASI, GHANA
2017.03 - 2017.05
- Handled queries regarding products, providing detailed information as necessary.
- Completed restocking swiftly post delivery arrival to ensure immediate product availability.
- Promoted sales and special promotions to increase store revenue.
- Communicated effectively with suppliers on delivery schedules, ensuring timely replenishments.
- Assisted in inventory counts, maintaining accurate records.
- Coordinated closely with management on shop floor layouts and visual merchandising.
- Conducted price checks at request of customers for clear communication on cost.
- Updated window displays regularly for fresh store appeal.
- Greeted every customer warmly, promoting friendly atmosphere.
- Collaborated effectively with team members during busy periods.
- Built rapport with frequent shoppers to foster loyal customer base.
- Ensured customer satisfaction by providing attentive service and handling complaints professionally.
Education
BECE - PRE TECHNICAL SKILLS
BUOKROM M/A JHS
GHANA 2012.09 - 2014.06
WASSCE - GENERAL ARTS
KUMASI HIGH SCHOOL
GHANA-KUMASI 2014.09 - 2017.04
Diploma of Higher Education - INFORMATION TECHNOLOGY
KUMASI TECHNICAL UNIVERSITY
GHANA-KUMASI 2019.01 - 2021.05
Masters Degree - M/A EDUCATION
University of Hull
Kingston upon Hull 2026.01 -
Skills
- Operating systems expertise
- Virus protection deployment
- Heat sink mounting
- Up-To-Date technical knowledge
- Storage area networking
- Time management for projects
- Wireless networking proficiency
- Troubleshooting methodology
- Basic programming
- Disk defragmentation
- Virtual reality hardware proficiency
- Antivirus software utilisation
- Drive formatting expertise
- Provider-Vendor coordination
- Peripheral device configuration
- OS installation and configuration
- Computer assembling
- Hardware troubleshooting
- Patience with complex tasks
- BIOS updating competence
- Network security knowledge
- Attention to ergonomics
- IT security protocols awareness
- Data recovery techniques
- Hardware installation
- Technical consultation
- Component replacement proficiency
- Wireless networking setup
- Server maintenance
- Technical reporting
- Software installation
- Technical documentation
Affiliations
- READING,
- TELEVISION GAME
- MOVIES
Accomplishments
BEST TEACHER AWARD 2024
Languages
English
Fluent
Timeline
Masters Degree - M/A EDUCATION
University of Hull
2026.01 -
Computer hardware technician
Kumasi Technical University
2023.10 - 2025.12
ICT teacher
CALL OF HOPE INTERNATIONAL SCHOOL
2019.09 - 2023.02
Diploma of Higher Education - INFORMATION TECHNOLOGY
KUMASI TECHNICAL UNIVERSITY
2019.01 - 2021.05
JANITOR /CLEANER
SILVER BULLET ELECTRICAL COMPANY
2017.04 - 2019.08
Shop Assistant
MELCOM GHANA
2017.03 - 2017.05
WASSCE - GENERAL ARTS
KUMASI HIGH SCHOOL
2014.09 - 2017.04
BECE - PRE TECHNICAL SKILLS
BUOKROM M/A JHS
2012.09 - 2014.06