Managed all aspects of expert witness reporting for clinical negligence claims, demonstrating strong understanding of legal processes.
Identified, engaged and coordinated with medical specialists to prepare evidential medical reports for legal claims, ensuring accuracy and compliance with case requirements.
Served as primary liaison between legal teams and medical experts, ensuring clear and effective communication via phone and email.
Maintained accurate case records ensuring the highest degree of confidentiality when handling sensitive patient information.
Successfully managed high caseloads within a small team, demonstrating adaptability, prioritisation and strong teamwork.
Left QMGS in September 2024 and spent 6-months travelling Australia before being asked back and re-joining the company in March 2025.
Business Administrator Apprentice (Level 3)
Quality Medical Group Services (QMGS)
Ludlow, Shropshire
09.2021 - 02.2023
Started at QMGS as an apprentice under the City and Guilds Business Administrator Apprenticeship (Level 3).
Rotated around and spent time with all departments in the company (admin, finance, HR & expert liaison) gaining invaluable experience of many different aspects of the company.
Improved a number of internal CRM templates as part of my Apprentice pathway.
Completed (and passed) Apprenticeship and was offered a full time role at QMGS.
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