Oscar Glendenning

Led the club's operations, driving financial growth, member engagement, and operational efficiency.

• Led administrative and strategic operations, improving club efficiency and overall member experience.
• Spearheaded financial recovery initiatives, increasing revenue by 50% through securing sponsorships and innovative revenue streams.
• Increased club memberships by 80% compared to the previous year.
• Facilitated logistical planning for events, resolving operational challenges and ensuring smooth execution.
• Drove membership growth through strategic investments in performance-enhancing tools, including the acquisition of a VEO camera.
• Fostered a positive, inclusive environment, prioritizing player well-being and satisfaction.

• I Took a career break due to an ACL reconstruction, following the physical demands of my previous bar work role.
• During this time, I have focused on recovery while engaging in career-based learning to develop my skills. I am now fully prepared to return to work.

• Enhanced customer satisfaction by managing bar operations efficiently.
• Trained staff for improved service quality and professionalism.
• Increased sales with effective promotional strategies.
• Ensured a safe environment by strictly adhering to health and safety regulations.

Developed and executed student-targeted marketing strategies to increase brand loyalty and drive revenue.

• Established partnerships with university societies, significantly increasing event participation and brand awareness.
• Launched campaigns aligned with student trends, fostering stronger customer relationships and boosting footfall.

• Enhanced digital presence through the creation of compelling visual designs.
• Manage all social media channels, boosting engagement and visibility through targeted campaigns.
• Implemented marketing strategies that attracted new members and enhanced the club's profile within the university.

• Maintained a clean and organised bar, enhancing customer satisfaction.
• Provided excellent service to customers, resulting in repeat business.
• Demonstrated knowledge of drink recipes for improved customer experience.
• Recommended drinks to customers, increasing overall sales.

• Delivered high-quality service at a premium venue, specializing in advanced cocktail-making techniques.
• Supported event operations, including business meetings and conferences, ensuring seamless client experiences.

• Led a team of 10 staff, improving customer satisfaction through efficient service management during peak periods.
• Introduced new procedures that improved operational efficiency and customer experience, resulting in repeat business and positive feedback.

Developed a strong understanding of manufacturing operations and e-commerce strategies within a hybrid business environment.

• Shadowed senior managers to gain insights into cross-functional operations, including e-commerce sales, logistics, and customer service.
• Contributed to optimizing e-commerce workflows, ensuring seamless order fulfillment and improving customer satisfaction.
• Assisted in inventory management to support online and retail sales, ensuring stock availability for a growing e-commerce platform.
• Supported quality control initiatives, ensuring high product standards for both direct-to-consumer and wholesale channels.
• Enhanced skills in customer service and administration, contributing to a positive digital shopping experience.

• Assisted in teaching and coaching students, developing leadership and communication skills.
• Designed and implemented lesson plans and activities that supported student learning and personal development.
• Fostered strong relationships with students by displaying genuine interest in their personal growth and achievements.

• Worked seasonally and during the COVID Pandemic.
• Performed varied tasks, from packaging assembly to customer assistance and logistical management, demonstrating versatility and adaptability.
• Supported office staff with administrative duties, improving efficiency and workflow.
• Assisted in inventory management, ensuring accurate stock levels and timely replenishment.