Summary
Overview
Work history
Education
Skills
Languages
Accomplishments
Timeline
Receptionist

Oscar-George Zhi Fu Wan

Ely,Cambridgeshire

Summary

A strong commitment to my work, reliable with 3 years of experience as a Cashier. Will always meet the requirements of any employer and have a background in financial management, stock merchandising, and customer service. An overview of the skill set includes effective communication, attentive listening, and proficient management abilities, along with a capacity for rapid task acquisition. Additionally, have a robust work ethic.

Overview

3
3
years of professional experience
7
7
years of post-secondary education

Work history

Restaurant cashier

Sunrise Takeaway
Sutton, Cambridgeshire
09.2021 - Current
  • Counted change correctly and issued customer receipts.
  • Handled cash and card payments with precision, maintaining customer confidentiality and discretion throughout.
  • Checked notes carefully to spot counterfeit currency.
  • Displayed and restocked merchandise by following brand guidelines.
  • Handled currency payments, secured funds in register and prepared deposits at end of day.
  • Recommended products and services to customers based on requirements.
  • Scanned products at high tempo to quickly process customer transactions especially when its busy to thin the line as effectively and smoothly as possible.
  • Engaged in pleasant chit chat for friendly and personalised service.
  • Educated customers on promotions, offers and special events to enhance product sales.
  • Addressed and resolved customer complaints to maintain customer loyalty and satisfaction.
  • Kept checkouts areas and general store clean and orderly.
  • Advised alternative products to meet specific preferences or budgetary needs.
  • Assisted customers with finding items, completing exchanges and obtaining refunds.
  • Greeted customers entering store and responded promptly to customer needs.
  • Helped customers to pack away shopping for improved customer experience.
  • Helped customers make product and service selections among range of options.
  • Reduced customer wait times through optimised checkout processes.
  • Helped meet business needs by working extra shifts.
  • Answered questions about store policies and concerns politely and professionally, supporting positive customer experiences.

Cashier

Star Chef Takeaway
Littleport, Cambridgeshire
03.2024 - 04.2024
  • Kept checkouts areas and general store clean and orderly.
  • Packed food as it came out of the kitchen
  • Answered questions about store policies and concerns politely and professionally, supporting positive customer experiences.
  • Delivered outstanding customer care with proactive sales and listening skills.
  • Displayed, restocked the merchandise while following brand guidelines.
  • Helped customers make product and service selections among range of options.
  • Helped meet business needs by working extra shifts.
  • Handled cash and card payments with precision, maintaining customer confidentiality and discretion throughout.
  • Reduced customer wait times through optimised checkout processes.
  • Addressed and resolved customer complaints to maintain customer loyalty and satisfaction.
  • Counted change correctly and issued customer receipts.
  • Processed sales, exchange and refund transactions efficiently to reduce customer waiting times.
  • Checked notes carefully to spot counterfeit currency.
  • Engaged in pleasant chit chat for friendly and personalised service.
  • Greeted customers entering store and responded promptly to customer needs.

Kitchen porter

Good Earth Takeaway
Stoke Ferry, Norfolk
03.2024 - 03.2024
  • Followed checklists to keep kitchen areas clean, stocked and sanitised.
  • Organised ingredients for planned dishes and associated garnishes.
  • Assisted senior kitchen teams with ingredients preparation, enabling readiness for next service.
  • Collected, washed and sanitised dishes and cooking utensils.
  • Packaging, Labelling and organising food products for each customers order.

Education

GCSEs - English, Maths, History, Triple Sciences', Food Technology, Religious Studies.

Soham Village College
Ely
09.2018 - 06.2023

A-Levels - Religious, Philosophy and Ethics Studies, Politics, Business Lv 3 Applied

Long Road Sixth Form College
Cambridge
09.2023 -

ACF syllabus

Cambridgeshire Army Cadet Force
Soham, Cambridgeshire
09.2021 - 11.2023

Skills

  • Customer assistance, Handling, Complaint Handling and greeting
  • Store merchandise stocking
  • Till and Cash Drawer management/operations, counting of finance and Mathematics
  • Store appearance upkeep
  • Service upselling
  • Price changes
  • Credit card authorisations
  • Product knowledge
  • Bagging and packaging
  • Order taking
  • Query resolution
  • Physical strength
  • Outgoing and enthusiastic
  • Adaptive to situations
  • Fast Skill Learner
  • Awareness of surroundings

Languages

Chinese (Cantonese)
Elementary

Accomplishments

Army Cadet Awards and Patches:

Medical

Lance Corporal Rank

Skill At Arms

Shooting

Timeline

Cashier

Star Chef Takeaway
03.2024 - 04.2024

Kitchen porter

Good Earth Takeaway
03.2024 - 03.2024

A-Levels - Religious, Philosophy and Ethics Studies, Politics, Business Lv 3 Applied

Long Road Sixth Form College
09.2023 -

Restaurant cashier

Sunrise Takeaway
09.2021 - Current

ACF syllabus

Cambridgeshire Army Cadet Force
09.2021 - 11.2023

GCSEs - English, Maths, History, Triple Sciences', Food Technology, Religious Studies.

Soham Village College
09.2018 - 06.2023

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