Osborne Charles
Hayes,Middlesex
Summary
Experienced professional with over 25 years of expertise in driving cars and commercial vehicles, complemented by a clean driver's licence. Demonstrates strong capabilities in customer relationship management, fleet management, distribution, and damage control. Adept at ensuring operational efficiency and maintaining high standards of service delivery. Committed to leveraging extensive experience to contribute to organisational success in logistics and transportation sectors.
Overview
19
19
years of professional experience
8
8
years of post-secondary education
Work history
UK Network Revenue Manager
Europcar Mobility Group UK Ltd
Leicester
11.2020 - 09.2025
- Developed and implemented strategies that enhanced network revenue performance.
- Collaborated with cross-functional teams to analyse market trends and identify revenue opportunities.
- Prepared comprehensive reports on revenue forecasts and financial performance metrics.
- Communicated regularly with UK & Group stakeholders to align on revenue initiatives.
- Manage a team of six performance coaches, supporting the UK station Network.
Territory Manager
Europcar Mobility Group UK Ltd
Leicester
09.2010 - 11.2020
- Operational and P&L responsibility for Heathrow & Central London Territories.
- Collaborated with internal teams to ensure adequate fleet requirements and distribution as per demand levels.
- Managed budgets and resources effectively to optimise operational efficiency within territory.
- Developed and executed territory plans to maximise sales and fleet damage control across multiple stations.
- Reviewed performance metrics regularly, identifying areas of improvement.
- Fostered solid relationships with clients, boosting loyalty and retention.
Station Manager
Europcar Mobility Group UK Ltd
Leicester
11.2006 - 09.2010
- Oversaw daily operations to ensure seamless vehicle rental processes and exceptional customer service.
- Coordinated staff schedules and training programs to enhance team efficiency and performance.
- Managed fleet maintenance and logistics to optimise vehicle availability and minimise downtime.
- Implemented safety protocols and compliance measures to uphold regulatory standards across operations.
Education
A-Levels - Government & Politics, History and Biology
Abbotsfield School
Hillingdon 09.1981 - 08.1989
Skills
- Customer relationship management
- Expertise in fleet management, distribution & damage control
- 25 years experience of driving cars and commercial vehicles
- Clean drivers licence
Timeline
UK Network Revenue Manager
Europcar Mobility Group UK Ltd
11.2020 - 09.2025
Territory Manager
Europcar Mobility Group UK Ltd
09.2010 - 11.2020
Station Manager
Europcar Mobility Group UK Ltd
11.2006 - 09.2010
A-Levels - Government & Politics, History and Biology
Abbotsfield School
09.1981 - 08.1989
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