Committed Quality Assurance Professional with 5 years of extensive experience in quality management. Proven background using research methodologies and techniques to conduct data analysis and provide recommendations. Working knowledge of internal and outside audit processes and responses to take action immediately.
Overview
16
16
years of professional experience
Work History
Quality Assurance Officer
Taiko Foods
02.2024 - Current
Reduced defect rates through meticulous inspection processes and root cause analysis.
Reviewed production processes and identified potential quality issues.
Conducted investigations into questionable test results.
Enhanced product quality by implementing rigorous testing procedures and protocols.
Improved manufacturing processes by identifying areas of inefficiency and recommending corrective actions.
Facilitated effective communication between departments regarding quality matters, fostering a collaborative working environment.
Conducted process and system audits to identify areas of improvement and enforce compliance with industry standards.
Quality Assurance Technologist
Wasabi Sushi & Bento
04.2022 - 12.2023
Developed and Implemented quality assurance protocols and processes for a range of products.
Tracked and recorded quality assurance data to ensure product compliance with standards.
Established quality control targets and monitored performance against them.
Assessed risks associated with proposed changes in production processes or materials usage, informing decision-making at various levels within the company.
Conducted routine quality control tests and inspections to identify and correct defects.
Developed and maintained quality assurance documentation, including test plans and quality control reports.
Liaised with production staff to ensure products met quality standards.
Developed corrective action plans and monitored their implementation.
Investigated customer complaints and provided effective solutions.
Collaborated with cross functional teams to ensure product quality goals were met.
Supported HACCP team.
Monitored and controlled the key raw materials and log the NC (supplier NC) on the group system and was raised to the supplier.
Collaborated with the other members of the technical management team to achieve and maintain BRCGS accreditation status at a level prescribed by the business.
Quality Assurance Auditor
The Bread Factory, Irving Way , Hendon
04.2021 - 09.2021
Developed and maintained detailed audit reports, allowing management to make informed decisions regarding product quality.
Monitored continuous improvement initiatives within the organization, evaluating their effectiveness in enhancing overall product quality.
Conducted GMP and other internal audits to maintain and improve site manufacturing performance,ensuring that all non conformances are highlighted to relevant personnel and necessary action taken.
Actively collaborated with research and development teams during new product development, ensuring quality considerations were thoroughly integrated into the design process.
Conducted root cause analysis for identified issues, providing actionable recommendations for process improvements.
Implemented corrective actions to address discrepancies found during audits, resulting in improved overall performance.
Provided technical support to production personnel.
Quality Controller
N Wholesale ,Rivermead Rd,Enfield
08.2020 - 04.2021
Conducted root cause analyses to pinpoint sources of recurring errors, implementing targeted solutions to mitigate future occurrences.
Reduced manufacturing defects through thorough inspections and proactive identification of potential issues.
Implemented risk management strategies to minimize potential product failures while maintaining the highest quality standards possible.
Performed continuous reviews of quality management system.
Conducted employee audits to check production performance against process standards.
Calibrated instruments and scales in production area and quality lab.
Inspected set sample of products for defects and compliance with design standards.
Reviewed production processes and identified potential quality issues.
Reported problems and concerns to management.
Quality Controller
Adelie Foods , Wembley
11.2019 - 08.2020
Conducted root cause analyses to pinpoint sources of recurring errors, implementing targeted solutions to mitigate future occurrences.
Reduced manufacturing defects through thorough inspections and proactive identification of potential issues.
Communicated effectively across departments regarding quality-related issues or updates while working collaboratively toward shared goals of excellence in production and customer satisfaction.
Managed relationships with third-party inspection service providers, coordinating schedules and leveraging expertise as needed to maintain high-quality standards throughout production cycles.
Rejected materials, components, and finished products and documented reasons.
Calibrated instruments and scales in production area and quality lab.
Provided observations, took measurements, and performed tests at various stages according to quality control plan.
Performed root cause analysis on non-compliant parts.
Inspected raw materials and finished products to verify quality and disposed items that did not meet safety requirements.
Front Desk Night Auditor
M By Montcalm ,London Shoreditch Tech City
04.2019 - 11.2019
Identified opportunities for process improvements within night audit operations resulting in streamlined workflows.
Supported daytime staff by preparing necessary reports and documents for seamless shift transitions.
Performed regular property walkthroughs during the night shift, addressing any safety hazards or cleanliness concerns.