Osas Ero
Edinburgh
Summary
Skilled in cleaning and sanitizing, with a knack for exceptional customer service, I enhanced client satisfaction at ICN CLEANING COMPANY by adapting to varied schedules and meticulous attention to detail. My proactive approach and ability to maintain health and safety standards led to zero workplace accidents, showcasing my dedication to excellence and teamwork.
Overview
9
9
years of professional experience
Work History
Cleaning Operative
Mitie
03.2024 - Current
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
- Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
Cleaner Helper
Twinless Maybel Cleaning Service
01.2018 - 12.2020
- Supported fellow cleaners with various tasks, ensuring efficient completion of assigned duties.
- Maintained a healthy environment for building occupants by consistently removing dust, dirt, and allergens from surfaces.
- Upheld company policies regarding safety protocols, leading to zero workplace accidents during my tenure as cleaner helper.
- Improved cleanliness and sanitation by diligently performing daily cleaning tasks.
Kitchen Assistant
Victoria Restaurant
07.2017 - 09.2018
- Assisted chefs in food preparation tasks, resulting in timely meal service.
- Cleaned and organized kitchen stations to promote team efficiency.
- Collaborated with team members to ensure smooth workflow during peak hours.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Domestic Cleaner
Lavida
01.2017 - 06.2017
- Received positive feedback from clients on punctuality, professionalism, and attention to detail in each cleaning job completed.
- Developed strong relationships with clients through open communication channels regarding their preferences concerning cleanliness standards.
- Enhanced the appearance of homes by performing deep-cleaning tasks such as shampooing carpets and washing windows.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
Professional Cleaner
ICN CLEANING COMPANY
09.2015 - 11.2016
- Provided exceptional customer service while addressing specific cleaning requests from clients.
- Demonstrated flexibility in adapting to varied work schedules for different clients'' needs.
- Delivered quality customer service to address urgent needs and cleaning requests.
- Enhanced client satisfaction by meticulously cleaning and sanitizing residential properties.
Education
Primary Level -
Edokpolor School
NigeriaSkills
- Cleaning and sanitizing
- Sweeping and Mopping
- Housekeeping
- Customer Service
- Waste Management
- Health and Safety Regulations
Languages
English
Intermediate (B1)
Italian
Upper intermediate (B2)
Timeline
Cleaning Operative
Mitie
03.2024 - Current
Cleaner Helper
Twinless Maybel Cleaning Service
01.2018 - 12.2020
Kitchen Assistant
Victoria Restaurant
07.2017 - 09.2018
Domestic Cleaner
Lavida
01.2017 - 06.2017
Professional Cleaner
ICN CLEANING COMPANY
09.2015 - 11.2016
Primary Level -
Edokpolor School
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