Orsolya Palmai
London,United Kingdom
Summary
Highly skilled professional with expertise in Microsoft Office Suite, social media advertising platforms, and product positioning techniques. Demonstrates exceptional abilities in event coordination, client relationship management, and problem-solving. Strong communication skills, efficient multitasking, and a team-oriented approach ensure goal setting and achievement. Adept at task prioritisation to meet deadlines effectively. Committed to leveraging skills for continued career growth and success.
Overview
5
5
years of professional experience
Work history
Assistant sales & marketing manager
Jenő Hubay Music Hall Budapest
Budapest, Hungary
07.2021 - Current
- Developed sales strategies to enhance revenue generation.
- Utilised CRM software to streamline client communication and follow-ups effectively.
- Assisted in budget development tasks, ensuring cost-effective operations.
- Fostered positive customer relationships, improving overall loyalty and retention.
- Streamlined sales processes to increase operational efficiency.
Food & beverage services manager
Boutique Hotel Victoria Budapest
Budapest, Hungary
01.2022 - 08.2023
- Conducted regular performance reviews for personal development of staff.
- Implemented health and safety regulations, provided a secure dining experience.
- Liaised regularly with suppliers, secured best prices and fresh produce.
- Expanded menu offerings for increased culinary diversity.
Waitress
Boutique Hotel Victoria Budapest
Budapest, Hungary
07.2021 - 01.2022
- Enhanced guest satisfaction through attentive and prompt service.
- Utilised professional communication skills to resolve customer complaints.
- Managed table settings for enhanced dining experience.
- Advanced team efficiency by assisting in training new waitstaff members.
Education
Bachelor of Arts - Tourism Management
University of Greenwich
London, England 09/2023 -
High School Diploma -
Jozsef Budenz Independent Secondary School
Budapest 09/2016 - 06/2021
Skills
- Microsoft office suite proficiency
- Social media advertising platforms
- Product positioning techniques
- Event coordination
- Client Relationship Management
- Problem-solving
- Communication skills
- Efficient multitasking
- Team-work oriented
- Goal setting and achievement
- Task prioritization
References
References available upon request.
Timeline
Food & beverage services manager
Boutique Hotel Victoria Budapest
01.2022 - 08.2023
Assistant sales & marketing manager
Jenő Hubay Music Hall Budapest
07.2021 - Current
Waitress
Boutique Hotel Victoria Budapest
07.2021 - 01.2022
Bachelor of Arts - Tourism Management
University of Greenwich
09/2023 -
High School Diploma -
Jozsef Budenz Independent Secondary School
09/2016 - 06/2021