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  21+ years of total relevant experience in IT with emphasis on Test transformation and implementation, Test CoE Management and Agile Implementation. I am forward-thinking, capable, and committed with a proven ability to meet agreed deadlines, coordinate work and work to defined methodologies within a structured environment. Focused on any task at hand and able to utilize knowledge and experiences to develop practical solutions and alternative processes. Having first-class executive leadership, negotiating, and communicating skills and capable of providing authoritative guidance and advice to both in-house and third-party teams.
  In QualiZeal as head of SRE & Performance CoE, identify skill gaps to build Go-To-Market strategies, Define OKRs and achieve revenue targets to build new clientele.
  Strategize test automation methodology for QualiZeal.
  Create a test centre of excellence for Performance, Security and Automation.
  Identify training needs for effective delivery in the implementation of the Continuous integration delivery model.
  Worked as a Principal Consultant in Hexagon SI, Hyderabad for Australia region on Public Safety Products.
  Lead and handled entire account onshore in Wheels Inc as an Engineering Manager
  Worked as an Engineering Manager for AVEVA Solutions, managing a team of 36 including Performance, Mobility, and Security teams.
  Started and set up an Integration team for Platforms across teams from the ground up by setting up a Digital Asset lab for solution provisioning.
  In AVEVA, I was hired to initiate a Product team for delivering its Software products mainly WHDB, GKCM, ISM, IED Integrations and Licensing.
  Feasible tool R&D, Performance test lab set up and define / test / strategize / analysing and publish the performance test reports to the product heads were some of the many streamlining tasks that, I was responsible for.
  Initiated Security Testing Team and Cloud Platform Testing
  Worked as an Engineering Manager, reporting to the QA director at United Health Group. Managing a team of 18 and here to establish and standardize the team from its inception in August 2013.
  In Wells Fargo India Solutions, managed a team of 36 members across lines of business and managed the delivery as well as people. I was in Wells Fargo, USA for a couple of years, to streamline the Onsite / Offshore Process, release coordination, start an offshore team and ramp up the team size in Wells Fargo India Solutions.
  My role in Wells Fargo was, working as a Technology Manager (ASE 5) using Load Runner 9.51, 9.52 and Performance Centre 9.51, 9.52 and 11.52 in Wells Fargo India Solutions.
  Worked as a Sr. QA Engineer on HP Business Availability Centre (SLA, Production Monitoring) 5.0 and 6.5, Scripting in Load Runner 8.0, 8.2 and 9.0Gomez 6.5 (External Monitoring) and QTP9.2 (hands-on experience). Extensive experience in the tools mentioned.
  Worked as Performance Testing Lead for HBoS UK on LoadRunner 7.8, 8.0, 8.2 and 9.0.
  Total 6+ years of experience on Automation testing with expertise in LoadRunner 7.8, 8.0 and 9.0, Performance Centre 8.4, 9.2 and 9.51/2 HP Business Availability Centre 5.0 and 6.5, QTP 9.2. and Quality Centre 9.2
  8+ years’ experience on Performance testing in Banking Applications on protocols like COM/DCOM, RTE (CICS), WEB (HTTP/HTML), Web Services, Oracle Two Tier, Web +Oracle 2 tier in Load Runner with functional knowledge on Heath Care, Insurance, Brokerage, Mortgage, HEQ and Financials.
  Testing, using various methodologies and automated tools and expertise in Functional volume testing and stress, load and performance testing.
  Experience in testing through a full System development life cycle.
  Experience in designing, developing, and implementing test plans, test cases, and test processes for web applications from Requirements Documentation and other specification documents.
  Experience in documenting test results for corrective actions and reporting.
  Experience with software change management tools like Star Team Test Management Tools like Quality Centre and version management tools like Visual Source Safe.
  Experience with object-oriented design concepts and methodologies.
  Extensive experience in analysing Business Requirements, developing Test Plan and translation of Software Business requirements into test conditions, execution of all tests, and identification of Software defects and business process improvement.
  Experience in planning the Test Strategy as per Business Specifications
  Extensive knowledge of Software Development Life Cycle (SDLC), QA Lifecycle and QA Methodologies.
  Extensive working experience on Functionality, Integration, GUI, System, Database and Regression Testing.
  Experience in developing business based functional test scenarios.
  Experienced in Test Environment Setup and customizing Final Reports to summarize the testing process
  Experience in creating, modifying and enhancing both manual test scripts and test scripts created by automation tools - LoadRunner, WinRunner, Quick Test Professional.
  Expertise in Bug Reporting, Tracking and Documentation and reports using Quality Centre
  Ability to identify tasks which require automation and automate test cases.
  Maintained Requirements Traceability Matrix (RTM), Test and performed Gap Analysis
  Analysed Change Requests (CR) and Enhancement Requests (ER)
  Profound insight to determine priorities, schedule work and meet critical deadlines within budgetary guidelines.
  Experience using SQL queries in Data validation and automated testing on databases like MS-SQL Server and Oracle.
  Participated in project management/status/requirement review meetings, facilitate defect meetings and provide issue resolution regarding project status, quality assurance, risk management, documented and communicated test results with managers.
  Self-motivated, willing to assume responsibilities and a strong team player.
  Excellent communication, issue finding, problem solving and learning skills.

Innovative and goal-oriented Management professional committed to 20 Years. Dedicated team player skilled at mediation and conflict resolution. Drives company growth through [Action].

Reliable corporate business travel professional with experience in people management, coaching, project management, process improvement and data analysis. Experience in both traditional TMC and OTA. Proven track record of successfully streamlining business operations process , building teams from stretch and deliver efficient customer service team. Hardworking and passionate with strong organizational skills eager to mid-senior level position. A great team player!

Results-driven Digital Marketing Professional with over 10 years of experience in performance marketing, paid media campaigns, and data-driven optimization. Expertise across a wide array of platforms, including Google Ads, Microsoft Advertising, Meta Ads, Instagram Ads, Amazon Advertising, and LinkedIn Ads, focusing on brand building, lead generation, revenue generation, and conversion optimization. Specializes in search marketing, display advertising, programmatic buying, and social media marketing, consistently delivering superior ROI, CTR, and CPC improvements for diverse clients.
Highly skilled in campaign strategy, bid optimization, audience targeting, A/B testing, conversion rate optimization (CRO), and customer acquisition across industries such as fashion (LVMH), hospitality (Belmond Hotels & Resorts), pharma (GSK), e-commerce (Chumbak), banking (Kotak Mahindra Bank), SaaS (Norton, IP Vanish), and logistics (DHL, Delhivery). Demonstrated success in driving brand awareness, lead generation, and revenue growth by implementing strategic marketing initiatives tailored to each client’s unique business objectives.
Proficient in leveraging advanced digital marketing tools such as Search Ads 360, Google Analytics, Google Tag Manager, Supermetrics, Looker Studio, Power BI, and Google Data Studio to optimize performance, generate actionable insights, and maximize campaign impact. Expertise in managing high-budget campaigns, expanding client portfolios, and delivering measurable results in client satisfaction, campaign performance, and business growth.
Experienced in leading cross-functional teams, providing strategic direction, and managing client relationships across EMEA, APAC, and North America regions. Adept at Quarterly Business Reviews (QBRs), reporting, and business insights, utilizing Excel, PowerPoint, and Power BI to deliver in-depth analysis and present results-driven strategies. Proven track record of scaling campaigns, driving high-impact brand growth, and optimizing marketing spend to drive both short-term ROI and long-term customer loyalty.

Orla Carr

Summary

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Performance and Operations Manager

Operational Support Manager

Booking Clerk

Education

Bachelor of Law - Law

Skills

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Timeline

Performance and Operations Manager

Operational Support Manager

Booking Clerk

Bachelor of Law - Law

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