Summary
Overview
Work history
Education
Skills
Websites
Custom
Affiliations
Certification
Languages
References
Timeline
Hi, I’m

Oritseweyinmi Joshua Erike-Etchie

London,Greater London
Oritseweyinmi Joshua Erike-Etchie

Summary

The professional journey encompasses diverse roles across pharmaceutical and healthcare sectors, fostering a robust skill set and extensive expertise in pharmacy operations, quality assurance, project management, and customer service. Commencing as a Pharmacy Assistant, responsibilities evolved to encompass senior positions at esteemed institutions like NHS Great Ormond Street Children's Hospital and NHS Denmark Hill Hospital. Here, adept management of medication delivery, support of dispensing activities, and ensuring regulatory compliance were pivotal. A robust background in quality assurance was cultivated, evident in roles as a Quality Management System Support at Mount Vernom Hospital and Quality Assurance Releaser at Baxter Oxford. Integral to these positions were internal audits, policy development, and adherence to Good Manufacturing Practices (GMP) and Good Clinical Practices (GCP). Project management proficiency was honed as a Project Manager at Jevato Company, orchestrating resource coordination and vendor management for project success within predefined parameters. Technical prowess encompasses analytical techniques like NMR, UV Spectroscopy, and Mass Spectroscopy, complemented by adeptness in laboratory procedures and software applications. Continuous learning, epitomised by training in Good Clinical Practice and Good Manufacturing Practice, underscores a commitment to professional development. This extensive background positions me as a valuable asset to any organisation within pharmaceutical and healthcare sectors.

Overview

11
years of professional experience
11
years of post-secondary education
1
Certification

Work history

GOSH NHS TRUST (Your World Agency)
London, United Kingdom

Senior Pharmacy Assistant (ATO)
06.2023 - 10.2023

Job overview

  • Trained in the use of the epic system to receipt prescriptions, sending medicines to patients/carers home address, providing un-planned cover for the ward topping up service.
  • Increased Sales by 10% by working together and achieving goals
  • Ensuring accurate records are maintained for medicines posted or couriered, ensuring sundry materials are available for postage and packaging medicines.
  • Appropriately packaging medicines ensuring the correct address is applied.
  • Monitoring storage conditions and ensuring that medicines are delivered, maintaining appropriate storage requirements where applicable within procedures.
  • Partnered with clinical teams to understand particulars of orders and accurately fill medications.
  • Assessed medication suitability through thorough medical history checks.
  • Maintained detailed patient records with lists of medications and key personal details.
  • Verified patient exemption statuses to avoid fines.
  • Consulted senior pharmacy staff for additional advice on complex patient health queries.
  • Dispensed medication accurately against customer prescriptions.
  • Answered questions and helped pharmacy customers locate desired items.
  • Answered telephones and provided information about order status, shop hours and pharmacy procedures.
  • Stored drugs in line with temperature and security requirements.
  • Assisted pharmacy staff in preparing medications and filling orders.
  • Assisted with dispensing duties during busy periods to aid pharmacy workflow.
  • Stored medicines in appropriate temperature-controlled conditions to maintain quality.
  • Cleaned equipment and containers between use to avoid cross-contamination.
  • Worked under guidance of pharmacist to prepare compounds and dispense medications.
  • Confirmed patient details before dispensing medication, eliminating prescription errors.
  • Printed prescription labels with accurate patient, contents and dosage advice.
  • Managed new stock deliveries, ensuring correct drug supplies and safe medication storage.

NHS Mount Vernon Hospital (Belmont Agency)
Northwood, United Kingdom

(Nuclear Medicine) Quality Management Support
01.2023 - 04.2023

Job overview

  • Checking for deviations, ability to do a change control due to NCR, record CAPA and review SOPs, developing
  • Implementing quality assurance policies and procedures to ensure that the company's products meet or exceed industry standards and regulatory requirements (GDP).
  • Reviewing and approving manufacturing and packaging records to ensure compliance with good manufacturing practices (GMPs and GDP).
  • To ensure that quality assurance is integrated into all aspects of the company's operations, conducting internal audits to identify potential areas for improvement in the company's quality management systems,
  • Used expert communication and organisation skills to liaise between cross-functional teams, facilitating overall project success.
  • Tracked employee performance, assessed daily output and implemented corrective actions to close gaps.
  • Improved workplace safety to reduce accidents and near-misses.
  • Logged daily activities and notable incidents during production shifts.
  • Observed worker activities to assess safety compliance and identify enforcement gaps.
  • Maintained team-oriented atmosphere with open communication and quick conflict resolution.
  • Used Microsoft Word and other software tools to create documents and clear communications.
  • Supported team by demonstrating respect and willingness to help.
  • Applied critical thinking to analyse problems, evaluate solutions and select best decisions.

NHS Denmark Hill Hospital(Hunters Gatherer Agency)
London, United Kingdom

Senior Technical Pharmacy Assistant
11.2022 - 01.2023

Job overview

  • Checking and putting away Dispensary stock drugs
  • Undertaking any other duties required by Senior Dispensary Staff,
  • Ensuring dispensary equipment is clean and ready for use.
  • Replenishing stock of medicine bottles, cartons, dispensary bags, measures and caps.
  • Preparing the ward and departments bags for delivery,
  • Completing Pharmacy top up service, inputting patient data on the PTS management system recording arrival times
  • Dealing promptly with all Hospital staff
  • Entering data for all TTO's and inpatient charts into PTS management system
  • Dispensing medicines including controlled drugs, filing data relating to the Dispensary, e.g TTO's
  • Verified patient exemption statuses to avoid fines.
  • Maintained confidential patient records in line with data protection laws.
  • Identified high-demand and out-of-stock items for replenishment.
  • Worked under guidance of pharmacist to prepare compounds and dispense medications.
  • Counted and labelled prescriptions with correct item and quantity.
  • Received incoming controlled drug supplies, storing within correct, secure locations.
  • Processed incoming medication orders, checking inventories for supply requirements and reordering stock as necessary.
  • Assessed medication suitability through thorough medical history checks.
  • Observed clinical guidelines to maintain operational compliance.
  • Printed prescription labels with accurate patient, contents and dosage advice.
  • Assisted pharmacy staff in preparing medications and filling orders.
  • Maintained detailed patient records with lists of medications and key personal details.
  • Assisted with dispensing duties during busy periods to aid pharmacy workflow.
  • Minimised patient waiting times through excellent prioritisation and multitasking.
  • Secured drugs against loss, tampering and misuse following correct protocols.
  • Answered telephones and provided information about order status, shop hours and pharmacy procedures.
  • Stored drugs in line with temperature and security requirements.

Baxter Oxford (I-pharm Consulting Agency)
Oxford, United Kingdom

QA Releaser
03.2022 - 07.2022

Job overview

  • I worked as a QA Releaser at Baxter in Oxford
  • Starting and finishing an internal competency assessment programme for the distribution of produced goods
  • Complying with any limitations that might be put in place while releasing manufactured goods
  • Releasing manufactured goods in accordance with established protocols (GDP), conducting 'in-process' checks and reporting any mistakes in accordance with established protocols (GDP)
  • Contributing significantly to the quality team in order to provide a timely, secure, high-quality, and aseptic manufacturing service that satisfies customer expectations, guaranteeing that processes and procedures are kept up to date.
  • Working with other QA team members to help schedule daily workloads, guaranteeing that all paperwork is accurate and maintained in a neat and organised way
  • Assisting in the review and post-compounding check activities' production,
  • Responsible for monitoring the Baxter Quality System's implementation in order to start and promote continuous improvement, release and post-compounding check, GMP, GDP Equipment and Facility Control, review and measurement of the Quality System, preventative and corrective action, audit control, communication, data and document management (GDP)
  • Conducted and completed quality assurance checks for new products.
  • Optimised workplace procedures for safety, developing and updating processes based on latest research.
  • Adhered to compliance and business timetable to meet set deadlines.
  • Maintained up-to-date procedures for complaints and compliance.
  • Mitigated potential risks, implementing proactive strategies to address key issues.
  • Attended meetings and submitted decisions made to senior management for approval.
  • Performed periodic operational checks of data held within database to uphold quality standards.
  • Monitored activities as well as supporting systems, making sure that they met all compliance regulations.
  • Assisted with infection control through social distancing and PPE wearing.
  • Consistently arrived at work on time and ready to start immediately.
  • Analysed data and information to identify issues and create tailored solutions.
  • Successfully delivered on tasks within tight deadlines.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

NHS Lewisham & Greenwich Trust
Lewisham, United Kingdom

Inpatient Pharmacy Assistant
04.2020 - 02.2022

Job overview

  • Dispensing prescriptions, medication and other medical products to patients under direction of licensed pharmacist.
  • Performing administrative duties, including answering phones
  • Receiving and inputting prescription orders and restocking inventory, gathering, organising, and assessing patient information.
  • Supplying patients with information and education on their prescriptions.
  • Monitoring prescription-filling process to ensure compliance with relevant regulations and pharmacy policies.
  • Taking inventory of drugs on hand and recording results.
  • Placing orders for additional drugs as directed by the pharmacist.
  • Maintaining electronic patient information, handling and dispensing controlled drugs
  • Identified high-demand and out-of-stock items for replenishment.
  • Assisted with dispensing duties during busy periods to aid pharmacy workflow.
  • Dispensed medication accurately against customer prescriptions.
  • Validated and prioritised prescriptions ready for dispensing.
  • Verified patient exemption statuses to avoid fines.
  • Greeted customers and provided friendly, knowledgeable healthcare advice and service.
  • Managed new stock deliveries, ensuring correct drug supplies and safe medication storage.
  • Cleaned equipment and containers between use to avoid cross-contamination.
  • Minimised patient waiting times through excellent prioritisation and multitasking.
  • Checked inbound pharmacy stock met quantities listed on delivery records.
  • Observed clinical guidelines to maintain operational compliance.
  • Confirmed patient details before dispensing medication, eliminating prescription errors.
  • Processed incoming medication orders, checking inventories for supply requirements and reordering stock as necessary.
  • Answered telephones and provided information about order status, shop hours and pharmacy procedures.
  • Assisted pharmacy staff in preparing medications and filling orders.
  • Maintained confidential patient records in line with data protection laws.
  • Partnered with clinical teams to understand particulars of orders and accurately fill medications.
  • Printed prescription labels with accurate patient, contents and dosage advice.
  • Consulted senior pharmacy staff for additional advice on complex patient health queries.

NHS Test and Trace

Test and Trace Agent
07.2021 - 01.2022

Job overview

  • Making outbound calls to those who have interacted with others who have contracted disease.
  • Making outbound calls to individuals who had a positive COVID test, collecting clinical data and trial-related data from potential study participants
  • Contributing to the containment of Covid 19
  • Having access to patient records and updating them with information gathered from phone calls
  • Educating patients on recent regulations and rules and directing them to 119 or 111 if they have a medical question.
  • Assisting the team when a new question was posed while working as a group
  • Responding to communications and complaints from all backgrounds.
  • Working with a translator to complete the necessary phone call while dealing with patients who speak different languages.
  • Taking information about anyone the patient may have been in contact with.
  • Reading, acting and advising on all guidance's given by the NHS and the government.
  • Accessing and keeping patient records private and confidential by ensuring to follow GDPR always.
  • Coordinated personnel to deliver reliable and comprehensive emergency support.
  • Employed typing speed and accuracy to generate notes while speaking to callers.
  • Asked clear and relevant questions to extract critical information quickly.
  • Recorded data for computer-aided dispatch system with accuracy and precision.
  • Stayed calm when coordinating response to emergencies.
  • Logged emergency call information on electronic system for accurate reporting.
  • Listened actively to caller concerns, questions and priorities.
  • Transferred calls and provided accurate information to callers professionally and courteously.
  • Used calm phone manner to develop rapport and extract as much information as possible.

Boots UK
London, United Kingdom

Pharmacy Advisor
01.2019 - 04.2020

Job overview

  • Assisting licensed pharmacist in preparing and dispensing drugs to patients and healthcare providers.
  • Verifying that prescriptions are filled correctly and in a timely manner
  • Interacting with patients in delivering medications and completing other sales transactions, receiving, recording, and storing medications coming into the pharmacy.
  • Maintaining stock of prescription medications and informing pharmacist of inventory.
  • Dispensing prescription medication and other medical products to patients under direction of licensed pharmacist.
  • Counting pills, labelling bottles, pricing, and compounding medications to prepare prescriptions for patients as directed.
  • Performing administrative duties, including answering phones, receiving and inputting prescription orders and restocking inventory.
  • Gathering, organising, and assessing patient information, supplying patients with information and education on their prescriptions.
  • Monitoring prescription-filling process to ensure compliance with relevant regulations and pharmacy policies.
  • liaising with healthcare providers and patients to obtain correct prescription information.
  • Answering patient's questions about their medications under the supervision of the pharmacist.
  • Taking inventory of drugs on hand and recording results, placing orders for additional drugs as directed by the pharmacist, maintaining electronic patient information,
  • Fully complied to legal and professional requirements and embodied best practice as outlined by Lead Pharmacist.
  • Assessed patients' medical histories to check medication suitability.
  • Maintained detailed prescription files for compliance and traceability purposes.
  • Processed and dispensed prescriptions to doctors' instructions.
  • Educated patients on optimal dosage, methods of administration and drug compatibility prior to dispensing medications.
  • Adhered to strict data confidentiality practices to safeguard patient information.
  • Stored medication according to specific temperature instructions.
  • Maintained accurate and detailed records of all medications processed through pharmacy.
  • Trained and mentored junior pharmacy staff to increase team productivity and efficacy.
  • Handled prescription collection charges and checked payment exemption certificates.
  • Professionally represented pharmacy in role providing first point of contact for customers with queries relating to medication, prescriptions and routine vaccinations.
  • Applied therapeutics knowledge and skills, enabling patients to receive safe and effective medication.
  • Collaborated with hospital staff to maintain patient care continuity and minimise risks.
  • Provided patients with pamphlets and verbal instructions about taking, handling and storing medications.

Jevato Company
London, United Kingdom

Project Manager
12.2018 - 03.2020

Job overview

  • Coordinating internal resources and third parties or vendors for the flawless execution of projects.
  • Ensuring that all projects are delivered on-time, within scope and within budget.
  • Developing project scopes and objectives.
  • Involving all relevant stakeholders and ensuring technical feasibility.
  • Ensuring resource availability and allocation.
  • Developing a detailed project plan to track progress.
  • Using appropriate verification techniques to manage changes in project scope, schedule and costs.
  • Measuring project performance using appropriate Project management systems, tools and techniques.
  • Reporting and escalating to management as needed.
  • Managing the relationship with the client and all stakeholders, performing risk management to minimise project risks.
  • Establishing and maintaining relationships with third parties or vendors
  • Creating and maintaining comprehensive project documentation
  • Notified finance and billing teams of milestone completions to support accurate and timely client invoicing.
  • Negotiated contract terms for maximised client benefit and profit.
  • Prepared and managed project plans from end to end, meeting required milestones.
  • Updated databases with current client, contract and service agreements.
  • Monitored consumer appetites to market products in line with demand.
  • Evaluated client requirements, building strategy to manage and achieve milestones and quality KPIs.
  • Built and nurtured professional relationships with wide range of stakeholders.
  • Promoted company values and services at client meetings to solidify value and present winning proposals.
  • Delivered products and services in line with agreed arrangements and contracts.
  • Made sure contractual obligations were met ahead of agreed service delivery.
  • Closed high-value business deals through persuasive pitches and presentations.
  • Used project management tools and techniques for positive, successful outcomes.
  • Assured project documentation followed internal quality standards.
  • Mentored employees to maximise development potential.
  • Applied critical thinking to analyse problems, evaluate solutions and select best decisions.
  • Worked flexible hours, covering nights, weekends and bank holidays.

ALS Food and Pharmaceuticals
Chatteris, United Kingdom

Nutritional Technician
02.2018 - 07.2018

Job overview

  • Managing databases and the recording of data in compliance with the protocol of the study in relation to all processes undertaken and sometimes work in a temperature-controlled facility where IMP can be placed.
  • Monitoring the temperature and making sure it is adequate to perform tests and daily activities.
  • Required to fully comply and have a thorough understanding of the current health and safety regulations, GLP, GMP and data protection in order to work
  • Worked in the sugars team whereby I was trained to fully prep and store food samples, filter food samples, carry out pipetting in order to analyse the food samples through the system
  • Addressed technical support requests and completed effective resolutions within given timeframes.
  • Applied statistical analysis techniques to formulate comprehensive insights from large amounts of data.
  • Carried out routine laboratory tests to deliver reliable results within deadlines.
  • Prepared materials for experiments, tests and analyses.
  • Maintained laboratory equipment to guarantee accuracy and proper functioning.
  • Noted observations, calculated results and created reports.
  • Set up and calibrated laboratory instruments with high level of precision.
  • Operated specialised measuring equipment to capture precise and reliable readings.
  • Performed various technical support functions to assist scientists in development, analysis and testing.
  • Applied safe procedures in laboratory environment to protect against risk.
  • Upheld hygienic laboratory conditions for research objectivity.
  • Worked flexible hours, covering nights, weekends and bank holidays.
  • Assisted with infection control through social distancing and PPE wearing.
  • Successfully delivered on tasks within tight deadlines.
  • Carried out day-to-day duties accurately and efficiently.
  • Handled chemicals and waste in line with COSHH regulations.
  • Applied critical thinking to analyse problems, evaluate solutions and select best decisions.

O2 Arena
Greenwich, United Kingdom

Concessions and Team Leader
08.2014 - 01.2018

Job overview

  • Supervision of all employees assigned to your unit or area during the event.
  • Ensuring full and proper briefing is completed at the beginning of each shift.
  • Assisting fellow employees when necessary.
  • Promoting a cooperative work climate.
  • Maximising productivity and morale.
  • Following key steps of service, understanding all menus, product offerings, packaging and pricing.
  • Effectively using suggestive sales and upselling techniques, ensuring all products are fully displayed and merchandised appropriately.
  • Ensuring guest expectations have been met and always exceeded
  • Monitored health and safety measures for guaranteed compliance.
  • Mediated team decision-making and problem-solving for peaceful resolutions and decision-making.
  • Led and managed administrative staff to maintain smooth daily operations.
  • Upskilled team members by planning and delivering training workshops.
  • Reported on team performance to higher leadership, proactively offering action for areas of improvement.
  • Collaborated with colleagues from different backgrounds to tackle new challenges.
  • Delegated tasks to make best use of individuals' skills.
  • Maintained smooth-running business operations by delegating priorities to staff abilities.
  • Investigated issues affecting group operations, prepared reports and helped correct problems.
  • Trained staff to resolve complaints appropriately to maintain customer satisfaction.
  • Fostered positive employee relationships through communication, training and coaching.
  • Promoted professionalism among staff to develop productive relationships.
  • Resolved employee relations issues and navigated disciplinary proceedings.
  • Recognised exceptional individual performance for improved motivation.
  • Provided leadership and direction for employees, supervising activities to drive productivity and efficiency.
  • Analysed and resolved complex resource management issues for optimised scheduling.

Manor Park Pharmacy

Pharmacy Assistant
06.2012 - 08.2012

Job overview

  • Taking in and handing out prescriptions.
  • Using computer systems to generate stock lists and labels, preparing, pre-packing, assembling and labelling medicines.
  • Ordering items and answering customers queries face to face and over the phone,
  • Developed a strong sense of time management and finishing my work in a limited amount of time due to the high volume of customers.
  • Greeted customers and provided friendly, knowledgeable healthcare advice and service.
  • Instructed on correct use of prescribed medications and warned of potential interactions or contraindications.
  • Stored medicines in appropriate temperature-controlled conditions to maintain quality.
  • Minimised patient waiting times through excellent prioritisation and multitasking.
  • Cleaned equipment and containers between use to avoid cross-contamination.
  • Consulted senior pharmacy staff for additional advice on complex patient health queries.
  • Assessed medication suitability through thorough medical history checks.
  • Partnered with clinical teams to understand particulars of orders and accurately fill medications.
  • Printed prescription labels with accurate patient, contents and dosage advice.
  • Received incoming controlled drug supplies, storing within correct, secure locations.
  • Educated patients in monitoring and maintaining good health.
  • Verified patient exemption statuses to avoid fines.
  • Validated and prioritised prescriptions ready for dispensing.
  • Maintained confidential patient records in line with data protection laws.
  • Observed clinical guidelines to maintain operational compliance.
  • Developed appropriate resources to meet needs of diverse audiences.
  • Delivered high-quality results within budget and timeframe targets.
  • Analysed data and information to identify issues and create tailored solutions.
  • Increased customer satisfaction by resolving issues.

Education

London Metropolitan University
London

Master's degree from Psychology of mental health
09.2020 - 10.2021

Kingston University
Kingston upon Thames

Bachelor of Science from Pharmacology
09.2015 - 06.2017

Kingston University
Kingston upon Thames

Certificate of Higher Education from Pharmaceutical Science
09.2013 - 06.2015

Kingston University
London

Foundation Degree in Science from Science
09.2012 - 06.2013

Shooters Hill Sixth Form College
London

Edexcel Level 2 BTEC First Diploma from Applied Science
09.2007 - 07.2008

Abbey wood School
Abbey Wood, Greenwich

GCSEs from • Maths - B • English – C • Statistics - C • Art and design -B • ICT - B • Religious Education - A
09.2002 - 06.2007

Skills

  • Microsoft Office Software
  • Laboratory Techniques
  • Time Management
  • Excellent communication - written and verbal
  • Superb organisation
  • Analytical thinking
  • Commercial awareness
  • Great leadership
  • Attentive
  • Quality Management System
  • Excellent administrative and people skills
  • Ability to work under pressure
  • Flexibility to adjust course when required
  • Ability to work autonomously and prioritise workflow
  • GMP and GDP Operational Quality Systems for Commercial Drug Product
  • Data protection training
  • Good Clinical Practice (GCP)
  • Good Manufacturing Practice (GMP)
  • Good Manufacturing Practice (GMP)
  • Infection Control and COSHH Awareness Training (Mar 2018)
  • Patient-centred approach
  • National and regional regulations
  • Exceptional attention to detail
  • NHS service signposting
  • Risk mitigation
  • Process improvement
  • Process improvements
  • Data gathering and review
  • Compliance oversight
  • Compliance monitoring
  • Technical writing
  • Technical support
  • Data collection and analysis
  • Problem-solving
  • Communication skills
  • Team building
  • Hiring and training
  • Vendor sourcing
  • Analytical problem solving
  • Financial administration
  • Compliance understanding
  • Training and development
  • Interdisciplinary collaboration
  • Proposal creation
  • Marketing

Custom

REFERENCES ON REQUEST

Affiliations

  • Basketball, Football, Cinema and Friendship Reunions

Certification

I have a Certificate in Investigator Oversight Information Program and Good Clinical Practice

Languages

English
Fluent

References

References available upon request.

Timeline

Senior Pharmacy Assistant (ATO)

GOSH NHS TRUST (Your World Agency)
06.2023 - 10.2023

(Nuclear Medicine) Quality Management Support

NHS Mount Vernon Hospital (Belmont Agency)
01.2023 - 04.2023

Senior Technical Pharmacy Assistant

NHS Denmark Hill Hospital(Hunters Gatherer Agency)
11.2022 - 01.2023

QA Releaser

Baxter Oxford (I-pharm Consulting Agency)
03.2022 - 07.2022

Test and Trace Agent

NHS Test and Trace
07.2021 - 01.2022

London Metropolitan University

Master's degree from Psychology of mental health
09.2020 - 10.2021

Inpatient Pharmacy Assistant

NHS Lewisham & Greenwich Trust
04.2020 - 02.2022

Pharmacy Advisor

Boots UK
01.2019 - 04.2020

Project Manager

Jevato Company
12.2018 - 03.2020

Nutritional Technician

ALS Food and Pharmaceuticals
02.2018 - 07.2018

Kingston University

Bachelor of Science from Pharmacology
09.2015 - 06.2017

Concessions and Team Leader

O2 Arena
08.2014 - 01.2018

Kingston University

Certificate of Higher Education from Pharmaceutical Science
09.2013 - 06.2015

Kingston University

Foundation Degree in Science from Science
09.2012 - 06.2013

Pharmacy Assistant

Manor Park Pharmacy
06.2012 - 08.2012

Shooters Hill Sixth Form College

Edexcel Level 2 BTEC First Diploma from Applied Science
09.2007 - 07.2008

Abbey wood School

GCSEs from • Maths - B • English – C • Statistics - C • Art and design -B • ICT - B • Religious Education - A
09.2002 - 06.2007

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Oritseweyinmi Joshua Erike-Etchie