ORESTIS ZYKAS
Maidstone
Summary
To obtain a position in an agency where I can develop a maximal potential for my knowledge and abilities to benefit both. Dynamic Computer and smatphone Technician experienced in all aspects of hardware, software and operating systems maintenance and repair. Possesses in-depth knowledge of advanced diagnostic techniques.
Overview
8
8
years of professional experience
Work History
Computer and Cell phone Technician
MAIDSTONE MOBILE
01.2021 - Current
- Repair and Programming of all types of Mobile device.
- Computer Technician, Cellular Technical and Customer Service.
- Computed sales prices, total purchases and processed payments.
- Operated a cash register to process cash, check and credit card transactions.
- Administered all point of sale opening and closing procedures.
Computer Technician and Customer Service
SIM 3 MAIDSTONE
01.2019 - 01.2021
- Repair and Programming of all types of Mobile device.
- Computer Technician, Cellular Technical and Customer Service.
- Administered all point of sale opening and closing procedures.
- Facilitated monthly and quarterly physical inventory counts.
- Operated a cash register to process cash, check and credit card transactions.
- Placed special orders and called other stores to find desired items.
- Computed sales prices, total purchases and processed payments.
- Set up, tested and configured networks, desktops, laptops and printers.
- Coordinated hardware and software repair processes with outside vendors.
- Resolved technical issues for clients in person, on the phone and through e-mail.
- Installed motherboards, processors, RAM and graphics cards.
- Performed diagnostic tests and repaired malfunctioning hardware and software.
- Diagnosed, installed, configured and repaired computer systems and software.
Warehouse Supervisor
Amazon
03.2019 - 12.2019
- Facilitated monthly and quarterly physical inventory counts.
- Directed and supervised employees engaged in sales, inventory-taking.
- Reorganized the sales floor to meet company demands.
Warehouse Worker
GIST
07.2016 - 02.2019
Education
Associate - Computer Technician
John Dewey College
Carolina, PR2011
Skills
- Accomplished with mobile devices
- Microsoft office experience
- Proficient in AVG, Printers, PC Security systems
- Adobe Photoshop experience
- Quickbooks Point Of Sales
- Customer service-focused
- Organized
- Computer Troubleshooting
- Skilled multi-tasker
- Dedicated team player
- Positive attitude
- System checks and troubleshooting
- Virus and spyware removal
- Computer diagnostics and repair
- Hardware support and troubleshooting
Accomplishments
- Diagnosed hardware and software failures and resolved technical issues.
- Promoted to Warehouse Supervisor after 6 months of employment..
- Promoted to Customer Service Manager.
- Fulfilled all supervisory duties when Store Manager was on vacation.
Languages
English/Greek/Albanian
Skills
- Phone Repairs & Diagnostics
- Computer , console , TV repairs & Diagnostics
- Professional and friendly
- Multi-tasking
- Excellent capacity to resolve problems.
- Capacity to follow instructions, make decisions, initiative and capable to work under pressure.
- Organized and responsible in my work area.
- Capable of learning rapidly new technology.
Timeline
Computer and Cell phone Technician
MAIDSTONE MOBILE
01.2021 - Current
Warehouse Supervisor
Amazon
03.2019 - 12.2019
Computer Technician and Customer Service
SIM 3 MAIDSTONE
01.2019 - 01.2021
Warehouse Worker
GIST
07.2016 - 02.2019
Associate - Computer Technician
John Dewey College
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