Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

ORANDO Samuels

Kilburn, truly,London

Summary

Multi-talented Production Supervisor knowledgeable about equipment operation, quality standards and safety hazards. Able to step into any production position and work hands-on with team members in need of improvement. Versed in documentation, compliance and scheduling.

Skilled Production Supervisor experienced in concrete production manufacturing over 10+ year career. Focused on quality of materials and finished products as well as accomplishing challenging business objectives. Clear and decisive leader with a decisive and detail-oriented mindset.

Customer-focused Customer manager, successfully contributing to company profits by improving team efficiency and productivity. Skilled at effective negotiations and upselling techniques. Utilises excellent organisational skill to enhance efficiency and lead teams to achieve outstanding sales.

Organised Production Supervisor with proven history of successful deadline management. Allocates resources to meet production needs and drive progress with proactive approach to problem-solving.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Concrete Production Officer

Striders Concrete Ltd
St Ann , Jamaica
10.2018 - Current
  • Write daily job schedule for twelve (12) staff
  • Batching of concrete
  • Accurate record keeping of materials use and balancing per day
  • Verify proper procurement of concrete products at locations and on sites.
  • Planned and delegated work to meet project or production goals.
  • Maintained top-notch quality control standards and eliminated downtime to maximise revenue.
  • Defined clear priorities and production quality standards to achieve desired result within agreed timescale.
  • Established and updated production schedules to meet changing demands.
  • Worked effectively as part of wider team and with minimal supervision, consistently exceeding targets.
  • Tracked employee productivity, performance and task completion to meet quality standards.
  • Coordinated workforce activities and monitored operations to identify and mitigate potential inefficiencies.
  • Reported on production equipment on a daily basis, including parts produced, downtime minutes and any quality concerns.
  • Led toolbox talks and motivated teams to achieve daily production targets.

Estate manager

Ellis Estate
St Ann, Jamaica
01.2018 - 07.2023
  • Duties include receiving and order of materials, write duty schedule, maintenance checks,
  • Conducted routine inspections in line with proper procedures and within agreed timescales.
  • Coordinated with maintenance for required repairs.
  • Acted as main point of contact for tenants, contractors and third party agents.
  • Drafted lease contract and collected deposits from tenants.
  • Resolved maintenance issues in line with relevant procedures.
  • Answered emergency enquiries, booking relevant contractors and recording incidents following best practice.
  • Inspected properties regularly to verify good cleanliness standards and maintenance.

Technical Advisor

Rapid True Value
St Ann, Jámaica
10.2010 - 10.2018
  • Duties includes as a, checking all electrical appliances, fixing computers, construct electrical circuits and solving all electrical problems arise.
  • Trained junior support teams, offering expert advice across technical, mechanical and electrical maintenance.
  • Supported pre-design phases, offering technical expertise to enhance product development efficiency.
  • Closely evaluated product faults and failures, troubleshooting effectively to determine accurate root causes.
  • Explained technical concepts clearly and concisely to non-technical service users, aiding understanding of issues and solutions.

Ware House Supervisor

Rapid True Value H&L
St Ann, Jamaica
10.2010 - 10.2018
  • Duties includes , write shifts, supervise fifteen (15) workers, in charge of whole sales and retails deliveries, assisting in receiving goods , book keeping of deliveries and supervise the fork lift daily operation, inventory check and writes reports.
  • Trained, guided and evaluated warehouse workers, increasing performance and productivity rates.
  • Dispatched and assessed product quality, achieving outstanding customer satisfaction.
  • Regularly tracked stock levels, promptly ordering low-stock items to maintain operational readiness.
  • Monitored and ensured team compliance with company regulations and procedures.
  • Inspired and motivated warehouse teams in operational improvement, increasing team efficiency.
  • Mentored and developed team members in picking techniques, optimising overall team performance.
  • Coached staff in proper material handling processes to reduce dispatch times.
  • Planned operational labour resources and optimised deployment to maximise productivity.
  • Loaded and unloaded truck deliveries using stock systems to process and arrange orders.
  • Performed daily inspection of warehouse grounds for security and safety.

Customer Service Provider

Rapid True Value
St.Ann, Jamaica
10.2010 - 01.2018
  • Duties include merchandising shelves, mixing paint and assisting the customers and make sure they get what they needs on a timely manner.
  • Processed and issued product orders and service upgrades for customers.
  • Served as point of escalation for complex customer issues, capturing timely resolution to drive client retention.
  • Assisted customers with product-related questions, feedback and complaints.
  • Built rapport with customers through courteous and professional communications.
  • Assisted in fulfilment of customer orders placed in person, via email, online and by telephone.
  • Maximised customer satisfaction by resolving service issues promptly.
  • Performed well at quality assurance evaluations by continuously actioning performance feedback to drive personal improvement.
  • Developed empathetic client relationships and earned reputation for consistently exceeding sales goals.
  • Planned and executed new strategies to increase sales.

Education

Certificate of Higher Education -

Ferncourt High School
St Ann, Jamaica

Forklift Driver

Alison Academy
USA, USA
2023

Higher National Diploma - Accounts Tax

Northern Caribbean University, Bay
Salem, Open Campus, Jamaica
2013

Diploma of Higher Education - Computers Science

St. Monica's College
Ocho Rios, Jamaica
2011

Networking Diploma -

Ferncourt High School
2007

Skills

  • Logistical planning
  • Operations management
  • Quality Assurance
  • Inventory oversight
  • Maintenance and repair
  • Compliance understanding
  • Equipment operation
  • Continuous improvement
  • Health and safety compliance
  • Electrical
  • Plumbing
  • Carpentry


Certification

  • Forklift driver Certificate

Timeline

Concrete Production Officer

Striders Concrete Ltd
10.2018 - Current

Estate manager

Ellis Estate
01.2018 - 07.2023

Technical Advisor

Rapid True Value
10.2010 - 10.2018

Ware House Supervisor

Rapid True Value H&L
10.2010 - 10.2018

Customer Service Provider

Rapid True Value
10.2010 - 01.2018

Certificate of Higher Education -

Ferncourt High School

Forklift Driver

Alison Academy

Higher National Diploma - Accounts Tax

Northern Caribbean University, Bay

Diploma of Higher Education - Computers Science

St. Monica's College

Networking Diploma -

Ferncourt High School

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