Summary
Overview
Work history
Education
Skills
Work availability
Timeline
AdministrativeAssistant

Ophelia Kingham_Head

chalfont St Peter,bucks

Summary

Passionate Fitness Instructor with experience in one-to-one and group instruction for varied exercise and aerobic classes. Built rapport with members to increase class sign-up and improve overall gym experiences. Adapted to changing job demands to provide additional sales, cleaning and admin support.#


Dedicated administrative professional with extensive experience in operational coordination, planning and support. Background working with confidential information.


Polite and professional person with strong communication and multitasking skills. Experienced in resolving customer complaints within company guidelines and using own initiative. Implements customer follow-up to uphold service standards and guarantee customer satisfaction.

Overview

20
20
years of professional experience
2
2
years of post-secondary education

Work history

Fitness coach

The Fithouse
chalfont St Peter, Buckinghamshire
12.2020 - Current
  • Explained use of exercise equipment to participants, prioritising safety at all times.
  • Inspired positive lifestyle changes through continued motivation and support to help clients achieve desired weight.
  • Increased client retention rates through well-planned and exceptionally executed fitness classes.
  • Offered personalised nutrition advice to clients to facilitate achievement of fitness goals.

Fitness class instructor

Ride 45
Chalfont St Giles, Buckinghamshire
02.2018 - Current
  • Guaranteed a safe, fun and relaxing guest experience by ensuring an enthusiastic and engaging teaching style.
  • Facilitated exercise instruction for groups of up to 25.
  • Created a safe environment for members by verifying cleanliness of equipment, common areas and service areas.

Fitness class instructor

GLL
Hillingdon, Middlesex
08.2010 - Current
  • Increased client retention rates through well-planned and exceptionally executed fitness classes.
  • Facilitated safe warm-up and cool-down routines to maintain first-class safety during workouts.
  • Cultivated positive relationships with participants by interacting with groups during classes.
  • Provided 1:1 personal fitness training and regular goal-setting to help clients achieve fitness goals.
  • Inspired positive lifestyle changes through continued motivation and support to help clients achieve desired weight.
  • Developed engaging personal training sessions, helping clients to achieve fitness goals through bespoke exercise programmes.
  • Assisted clients with injury management to maintain optimum health and fitness.
  • Explained and demonstrated safe and appropriate exercises for clients of various fitness and physical abilities.
  • Created and coordinated aerobics classes to energise, strengthen and increase overall client fitness levels.
  • Encouraged client participation in classes, improving progress towards specified fitness goals.

Fitness class instructor

Nuffield Health
Stoke Poges, Buckinghamshire
09.2005 - Current
  • Facilitated exercise instruction for groups of up to 26 people.
  • Guaranteed safe exercise practice by providing thorough observation, correction and assistance.

Administrative assistant

L & K Builders
Ruilsip, Middlesex
02.2004 - Current
  • Kept files organised and up-to-date for accurate record-keeping purposes.
  • Created expense reports with matching receipts.
  • Uploaded invoices using quickbooks after verifying data..
  • Verified invoices against purchase orders to support smooth execution of month-end processes.
  • Handled account payments and provided information regarding outstanding balances.
  • Updated accounting records with new payments, balances and customer information.
  • Prepared comprehensive documentation within tight turnaround times.
  • Responded promptly to telephone enquiries from clients, vendors and customers.
  • Processed invoices and payments using accounting software.
  • Completed banking transactions and carried out basic bookkeeping.

Education

Exercise to Music - Coaching

Central YMCA Qualifications
London
06.2007 - 09.2007

Level 3 Certificate in Personal training - Coaching

Innovate Awarding
01.2016 - 08.2016

Sport, Recreation and allied Occupations Coaching - Coaching

City & Guilds
09.2001 - 09.2002

Functional Skills in English - English

City & Guilds
London
11.2015 - 11.2015

Functional Skills in Maths - Maths

City & Guilds
London
11.2015 - 11.2015

BTEC Business & Finance - Business & Finance

Langley College
Buckingham, Buckinghamshire
/1990 - /1990

Skills

  • Self-motivated
  • Exemplary customer service
  • Team player
  • Personal training
  • Bookkeeping
  • Fitness coaching
  • Activity planning
  • Passion for fitness
  • Motivational and persuasive
  • Health and wellness
  • Fitness instruction
  • Efficient multitasker
  • Outgoing and enthusiastic
  • Confident communicator
  • Outstanding customer service

Work availability

Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
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Timeline

Fitness coach

The Fithouse
12.2020 - Current

Fitness class instructor

Ride 45
02.2018 - Current

Level 3 Certificate in Personal training - Coaching

Innovate Awarding
01.2016 - 08.2016

Functional Skills in English - English

City & Guilds
11.2015 - 11.2015

Functional Skills in Maths - Maths

City & Guilds
11.2015 - 11.2015

Fitness class instructor

GLL
08.2010 - Current

Exercise to Music - Coaching

Central YMCA Qualifications
06.2007 - 09.2007

Fitness class instructor

Nuffield Health
09.2005 - Current

Administrative assistant

L & K Builders
02.2004 - Current

Sport, Recreation and allied Occupations Coaching - Coaching

City & Guilds
09.2001 - 09.2002

BTEC Business & Finance - Business & Finance

Langley College
/1990 - /1990

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