Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Opeyemi Opanuga

Cardiff

Summary

To secure a challenging role as a Mental Health Support Worker where I can utilize my compassionate nature, communication expertise, and knowledge of mental health practices to provide exceptional care. I aim to foster a safe and supportive environment that promotes patient independence, well-being, and positive life outcomes.

A highly dedicated and compassionate Health Support Worker with extensive experience in providing essential care and support to individuals in the mental health sector. Known for my exceptional interpersonal and communication skills. With a deep understanding of mental health protocols and best practices, I collaborate effectively with multidisciplinary teams to deliver personalized care that enhances patient well-being and fosters independence. My commitment to confidentiality, adaptability in dynamic healthcare environments, and focus on improving patient outcomes make me an asset in any support role.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Support Worker (Iris & Elysium Sites)

Safe Hands Agency
03.2024 - Current
  • Company Overview: UK.
  • Monitoring and documenting shifts in mood, behaviour, and thought patterns, and reporting these observations to the healthcare team for further assessment.
  • Providing immediate support during emotional or behavioural crises, following established care plans and safety protocols to effectively de-escalate challenging situations.
  • Encouraging social interaction and participation in activities to help individuals combat isolation, which is crucial for mental health recovery.
  • Assisting individuals in developing coping strategies to manage symptoms of mental health conditions such as anxiety, depression, or psychosis.
  • Helping individuals create and maintain a structured daily routine to foster stability, predictability, and improved management of their mental health.
  • Empowering individuals to take an active role in managing their mental health, promoting self-responsibility, and fostering increased independence in their care.
  • Maintaining precise records of individuals' mental health, behaviours, medication, and any incidents, sharing this vital information with the healthcare team to support effective and coordinated care.
  • UK.

Door Supervisor (SIA)

SGL
04.2024 - Current
  • Company Overview: UK
  • Resolve conflicts by using verbal communication to de-escalate situations and prevent the need for physical intervention.
  • Enforce venue policies and legal regulations by adhering to licensing laws such as preventing underage drinking, following closing times and ensuring compliance with venue rules.
  • Work closely with authorities by reporting serious incidents to the police and supporting law enforcement with investigations and evidence with relevant document & CCTV footage.
  • Provide customer service by assisting guest with directions, lost belongings, or any concerns while ensuring all individuals are treated with fairness and respect.
  • Conduct health and safety checks to ensure fire exits are unobstructed and safety equipment like fire extinguishers is in working order. Also, to Identify and resolve potential hazards.
  • Support vulnerable individuals by assisting intoxicated or distressed patrons with any form of support and also staying alert for signs of drug misuse or other social issues.
  • Maintain accurate records by documenting incidents, entry refusals, and searches in a detailed incident report. in compliance with GDPR.
  • Utilize technology to manage CCTV systems, metal detectors, and radios for monitoring and communicating potential risks.
  • UK

Machine Operative

Solway Foods Ltd
10.2023 - 01.2024
  • Company Overview: UK.
  • Set up and operate machines with other production equipment.
  • Regularly monitor machines to ensure they are functioning correctly.
  • Inspect finished products for defects or inconsistencies.
  • Ensure that the products meet company standards and specifications.
  • Follow safety protocols and guidelines to prevent accidents.
  • Keep detailed records of machine performance, maintenance, and production output.
  • Work closely with production teams to meet deadlines and quotas.
  • Collaborate with technicians or engineers for more complex problems.
  • Ensure that operations comply with industry-specific regulations.
  • UK.

Manager

360 Spin Booth Entertainment
05.2015 - 09.2023
  • Company Overview: Nigeria.
  • Managed the day to day running of the business.
  • Addressed customer feedback and resolved issues effectively.
  • Identified customer needs and communicated them to management.
  • Managed customer interactions through calls and emails.
  • Resolved customer complaints with mutually beneficial solutions.
  • Maintained accurate records of customer interactions in the CRM system.
  • Nigeria.

Education

Bachelor of Arts - Performing Arts

Olabisi Onabanjo University
05.2009

West African Examination Council - undefined

I.O.G. S
04.2005

Skills

  • Strong interpersonal and communication skills
  • Expertise in managing challenging behaviours and conflict resolution
  • Knowledgeable in healthcare documentation and confidentiality standards
  • Adaptable and effective in dynamic healthcare environments

Certification

  • Mental Health Safeguarding Level 3, Training Express, London, United Kingdom, 04/01/25
  • Mental Health, Dementia and Learning Disabilities, Training Express, London, United Kingdom, 04/01/25
  • Occupational Therapy Course, Training Express, London, United Kingdom, 04/01/25
  • Level 3 Diploma in Healthcare Support, Training Express, London, United Kingdom, 04/01/25
  • Level 3 Diploma in Health and Social Care, Training Express, London, United Kingdom, 03/01/25
  • Prevention and Management of Violence and Aggression (PMVA), 02/01/25
  • MedTech Data Analysis, IUNGO SOLUTIONS, Cardiff, United Kingdom, 05/01/24
  • Certified Lean Six Sigma Yellow Belt, 05/01/24
  • SIA Security Badge, 04/01/23
  • Professional Certificate in Customer Experience, 07/01/23

Timeline

Door Supervisor (SIA)

SGL
04.2024 - Current

Support Worker (Iris & Elysium Sites)

Safe Hands Agency
03.2024 - Current

Machine Operative

Solway Foods Ltd
10.2023 - 01.2024

Manager

360 Spin Booth Entertainment
05.2015 - 09.2023

West African Examination Council - undefined

I.O.G. S

Bachelor of Arts - Performing Arts

Olabisi Onabanjo University

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