Opeyemi Asemota
Luton
Summary
Results-driven account manager with experience in B2B client retention, revenue growth, and consultative selling. Strong interpersonal and analytical skills with a background in customer success, B2B relationships, and supporting project execution. Demonstrated ability to manage timelines, assist in business growth, and build long-term client satisfaction and retention. Looking to contribute to a collaborative team within a fast-paced environment.
Overview
7
7
years of professional experience
4
4
years of post-secondary education
Work history
Account Manager
Peregrine
London, London
08.2025 - Current
- Manage end-to-end onboarding and screening processes for consultants, ensuring compliance with client requirements and smooth transition into active assignments.
- Serve as the primary point of contact for clients (including BAE) and consultants, providing regular updates, resolving documentation issues, and maintaining strong stakeholder relationships.
- Monitor consultant progress using internal tracking systems, ensuring accurate, up-to-date reporting and proactive escalation of risks or delays.
- Collaborate with internal teams (IT, operations, compliance) to resolve technical documentation challenges, streamline workflows, and support timely onboarding outcomes.
Customer Success & Account Manager
Just Clear
London, England
10.2024 - 06.2025
- Managed portfolios of SMB clients and developed tailored account strategies to maximize satisfaction and retention.
- Owned client onboarding and platform implementation from initial scope to full rollout, ensuring alignment with business goals and timelines.
- Delivered excellent customer service through regular communication, issue resolution, and reporting.
- Prepared detailed reports and proposals for clients, including performance analysis and upsell opportunities.
- Supported account development planning and identified white space opportunities based on client usage trends and market insights.
Client Success Manager
Willis Towers Watson
London, ENG
12.2023 - 10.2024
- Supported banking employees through to the full implementation of their workplace pensions.
- Maintained day-to-day communication with key clients and internal stakeholders.
- Created weekly reports and data analysis to support business planning and strategic decision-making.
- Identified client needs to support new opportunities and improve satisfaction.
Sales Development Rep
FullStory
London, ENG
01.2022 - 07.2022
- Coordinated client onboarding and collaborated with cross-functional teams to meet customer expectations.
- Used CRM tools to track engagement and maintain strong client relationships.
- Assisted in the preparation of client presentations and data summaries.
- Cold called 80+ C-Suite executives daily.
- Drove account growth through upsell and cross-sell efforts, contributing to increase in recurring revenue within managed client base.
Social Media Data Analyst
Accenture
Dublin, Dublin
06.2018 - 01.2022
- Assisted in setting realistic KPIs based on historical social media performance data.
- Managed multiple digital projects simultaneously, ensuring campaign success while maintaining attention to detail.
- Contributed to the growth of client accounts by identifying potential opportunities and supporting post-campaign reviews with strategic recommendations.
- Identified trends in social media data for improved marketing strategies.
Education
Bachelor of Arts - Communication Studies
Dublin City University
Dublin, Ireland 09.2014 - 05.2018
Skills
- Key Account Management & Client Retention
- Customer Service & Communication
- Business Planning & Analytical Thinking
- Campaign Coordination & Reporting
- CRM Tools – Salesforce, HubSpot, Monday
- Team Collaboration & Internal Coordination
Certification & Tools
- Customer Relationship Management (CRM) Software (Gainsight, Salesforce, Hubspot, Monday)
- Data Analytics & Reporting (Excel, Power BI)
- Process Improvement & Workflow Automation
- Canva & Google Suite (Docs, Sheets, Slides) for client-facing materials
Additional information
- Availability: Immediately
- Languages: English (Fluent)
- Work Authorization: Eligible to work in the UK (Irish Citizen)
References
References available upon request.
Timeline
Account Manager
Peregrine
08.2025 - Current
Customer Success & Account Manager
Just Clear
10.2024 - 06.2025
Client Success Manager
Willis Towers Watson
12.2023 - 10.2024
Sales Development Rep
FullStory
01.2022 - 07.2022
Social Media Data Analyst
Accenture
06.2018 - 01.2022
Bachelor of Arts - Communication Studies
Dublin City University
09.2014 - 05.2018