OPEOLUWA TIMOTHY MAKINDE
Stoke-on-Trent, Staffordshire,Staffordshire
Summary
Dynamic professional with a proven track record of enhancing client loyalty by 80% at PATHCARE NIGERIA LTD through exceptional relationship-building and solution-oriented service. Expertise in effective communication and Microsoft Office Suite, with a strong focus on prioritizing client needs and fostering trust to achieve significant outcomes. Resilience and compassion in care environments further enhance ability to deliver high-quality service. Compassionate professional in personal care, known for high productivity and efficient task completion. Possess specialized skills in elderly support, disability care, and health monitoring. Excel using empathy, communication, and time management to enhance client well-being and comfort. Reliable personal care professional bringing several years of experience in personal care assistant roles. Skilled in addressing physical and mental disabilities and monitoring needs for convalescent patients. Trusted to care for patients at varying stages of life.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Care Assistant
NG Healthcare
Stoke on Trent
11.2022 - Current
- Company Overview: A Care home in Trentham Stoke on Trent
- I assisted in washing and dressing Residents up
- I Served them meals and helped to feed them
- I helped them to move around
- I helped in making their beds
- I make them feel comfortable by supporting them in taking their daily medications
- I give emotional supports and support their care needs as and when due
- A Care home in Trentham Stoke on Trent
Support Worker
Safehands Recruitments
Stoke on Trent
11.2022 - Current
- Company Overview: A recruitment agency for care homes in Stoke on Trent
- Provide safe, person centered support and care for Adults with learning disabilities
- Accurately report daily experiences and behaviours on service user's journals to assist in care plan development
- Supporting clients with going out to parks, for meals and lots of different leisure activities
- Promote independent living skills such personal care, medication, shopping, cooking, keep their house clean
- A recruitment agency for care homes in Stoke on Trent
- Postings: Cygnet Healthcare (Glyn House), Priory Group of Companies (Strathmorehouse, Roselyn Road, Collinson), Belong Care Home
Senior Medical Sales Representative
Micronova Pharmaceutical Industrial Limited
Jos
01.2018 - Current
- Company Overview: Micro Nova is a specialty division of Microlabs, and one of the fastest growing companies in pharmaceutical industries in Nigeria
- Rural outreaches on healthy liver awareness
- Pharmaceutical drug presentations to doctors and health workers
- Developing a strong working knowledge of products, essential to effectively convey their benefits and potency to clients and partners
- Analyze weekly sales report to develop strategies and identify new opportunities
- Worked to effectively market pharmaceuticals for different health fields
- Micro Nova is a specialty division of Microlabs, and one of the fastest growing companies in pharmaceutical industries in Nigeria
RCCG MEDICAL HOMES FOR THE ELDERLY
Jos
07.2018 - 08.2022
- Company Overview: A religious body made up of volunteers with compassionate minds that care for the vulnerable and people with mental health issues by supporting them in getting them ready for the day as well as making them feel welcome in the society
- I assisted in washing and dressing patients up
- I Served them meals and helped to feed them
- I helped them to move around
- I helped in making their beds
- I made them feel comfortable by supporting them in taking their daily medications
- A religious body made up of volunteers with compassionate minds that care for the vulnerable and people with mental health issues by supporting them in getting them ready for the day as well as making them feel welcome in the society
Business Development Manager
BODY AFFAIRS DIAGNOSTICS LTD
07.2014 - 05.2018
- Company Overview: An indigenous medical diagnostic company set on ethical practices and standard to provide seamless support services to Hospitals, Primary Health Centers/Clinics, State and Federal Ministries of Health and other corporate health organizations in Nigeria
- Represent the company at various community and/or business meetings
- Establish and maintain strong client relationships
- Blood sample collections for laboratory investigations
- Identify, resolve and follow up client concerns and complaints
- Organise presentations to hospitals, medical associations e.t.c
- Outreaches and rural health awareness campaigns
- Healthcare home service delivery to VIP clients
- An indigenous medical diagnostic company set on ethical practices and standard to provide seamless support services to Hospitals, Primary Health Centers/Clinics, State and Federal Ministries of Health and other corporate health organizations in Nigeria
Business Development/Client Services
PATHCARE NIGERIA LTD
12.2011 - 06.2014
- Company Overview: Foremost pathology investigation service provider, ISO 15189
- Aggressively sell the company's services and increase number of clients
- Establish and maintain strong client relationships
- Conduct customer surveys regularly and ensure service delivery is consistent and maintained at established standards
- Identify, resolve and follow up client concerns and complaints
- Monitor and analyze sales activity against organisational goals
- Organise presentations to hospitals, medical associations e.t.c
- Represent the company at various community and/or business meetings
- Generate reports on weekly activities
- Foremost pathology investigation service provider, ISO 15189
- Achievements: I have increased the number of loyal clients in my territory by sixty percent; NNPC Medical services, Mosimi, Covenant University Medical centre, etc., thereby increasing the company's income
- I have built strong, friendly trust-based relationships with my clients such that I am their first point of call for any information or complaint because I am knowledgeable in the field and always ready to provide solutions
- I have organized presentations in different hospitals as an avenue to discuss the company's quality services
- This has led to increased customer loyalty and sustained income for the organization
Education
BSc. - Botany
University of Ibadan
Oyo State, Nigeria11-2009
Senior Secondary School Certificate -
Abadina College
01.2000
Skills
- Effective communication and interpersonal skills
- Ability to multitask and work under pressure
- Ability to handle difficult clients
- Ability to work using personal initiative
- Effective team player
- Effective and efficient at meeting set targets and deadlines
- Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
- Nutrition monitoring
- Compassionate care
- Emotional resilience
- Meal preparation
- Basic housekeeping
- Toileting support
- Dementia care
- Feeding assistance
Certification
- Diploma in Health and Social care
- Care certficate
- PMVA trainings and certificates
References
Available upon request
Hobbies and Interests
- Reading
- Football
- Traveling
- Meeting people
- Music
References
References available upon request.
Timeline
Care Assistant
NG Healthcare
11.2022 - Current
Support Worker
Safehands Recruitments
11.2022 - Current
RCCG MEDICAL HOMES FOR THE ELDERLY
07.2018 - 08.2022
Senior Medical Sales Representative
Micronova Pharmaceutical Industrial Limited
01.2018 - Current
Business Development Manager
BODY AFFAIRS DIAGNOSTICS LTD
07.2014 - 05.2018
Business Development/Client Services
PATHCARE NIGERIA LTD
12.2011 - 06.2014
BSc. - Botany
University of Ibadan
Senior Secondary School Certificate -
Abadina College
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