Onyinyechi Blessing Nwachukwu
Sheffield
Summary
Dedicated and compassionate healthcare professional with experience supporting clinical teams and patients in hospital and community settings. With a background as a Hospital Administrative Assistant, Medical Secretary, and Personal Assistant, with a strong combination of patient-facing support, clinical administration, and organizational excellence, very skilled in managing confidential medical records, coordinating appointments, supporting multidisciplinary teams, and providing empathetic, person-centred care and proven ability to work in fast-paced healthcare environments while maintaining accuracy, professionalism, and sensitivity, always committed to delivering high-quality patient support, promoting dignity and wellbeing, and contributing positively to the overall patient experience.
Overview
8
8
years of professional experience
4
4
years of post-secondary education
Work history
Nursing assistant
GOODHEART MEDICAL CONSULTANTS HOSPITAL
NIGERIA
04.2023 - 12.2025
- Communicated effectively with patients and families for better understanding of treatments.
- Monitored vital signs regularly, ensuring early detection of potential health issues.
- Conducted regular checks on medical supplies inventory for timely replenishment.
- Organised patient records meticulously, aiding swift retrieval when needed.
- Enhanced patient recovery process by assisting with physiotherapy sessions.
- Supported nurses during medical procedures, contributing to successful treatment plans.
- Established relationships with patients, caregivers and healthcare professionals to promote patients' personal care plan goal achievement.
- Recorded vital signs and other metrics to inform care team of ongoing progress.
Hospital Administrative assistant
Firstline hospital
02.2019 - 01.2023
- Supported patients and service users with their daily needs such as moving around, eating, personal care and staying comfortable.
- Listened to and reassured people who were anxious, unwell or distressed, helping them feel safe and respected.
- Noticed changes in people’s health or behaviour and passed this on to nurses and senior staff.
- Kept clear and accurate records of care, appointments and important information while respecting confidentiality.
- Worked closely with nurses, doctors and families to make sure each person received the right care and support.
- Followed health and safety protocols strictly minimising risk of infection spread.
- Liaised with other departments efficiently, ensuring seamless delivery of care services across units.
- Monitored vital signs regularly, ensuring timely updates to relevant medical personnel.
Medical secretary
General hospital Lagos
08.2017 - 01.2019
- Assisted in training new members of staff bolstering overall team performance.
- Created monthly reports on patient statistics providing valuable data for management decisions.
- Contributed to efficient stock control of medical supplies preventing shortages.
- Developed friendly relationships with patients to improve their comfort level during visits.
- Provided administrative support to medical staff, enhancing their productivity levels.
- Scheduled appointments to reduce patient waiting times.
- Co-ordinated health insurance claims for timely reimbursements.
- Facilitated clear communication between patients and healthcare providers.
- Promoted a positive patient experience through professional telephone etiquette.
- Set new appointments, rescheduled appointments, and sent reminders.
- Transcribed medical information for patient or facility records.
Education
Bachelor of Science - Entrepreneurial Studies
Nnamdi Azikwe University
Nigeria 09.2013 - 08.2017
High School Diploma - Commercial
Bethel Seminary Secondary School
Nigeria08.2011
Skills
- Document preparation
- Patient care and compassion
- Communication
- Confidentiality and data protection
- Organisation and time management
- Teamwork
- Attention to detail
- Safeguarding and infection control
- IT and administrative skills
- Empathy and emotional intelligence
- Reliability and professionalism
- Problem-solving
- Working under pressure
- Empathy and compassion
Timeline
Nursing assistant
GOODHEART MEDICAL CONSULTANTS HOSPITAL
04.2023 - 12.2025
Hospital Administrative assistant
Firstline hospital
02.2019 - 01.2023
Medical secretary
General hospital Lagos
08.2017 - 01.2019
Bachelor of Science - Entrepreneurial Studies
Nnamdi Azikwe University
09.2013 - 08.2017
High School Diploma - Commercial
Bethel Seminary Secondary School