ONYEKA OFFIAH

• Generated $10,000 in revenue by successfully initiating and closing retail deal with Maginhawa Group within the first month of being an Associate Accountant Executive.
• Delivered high level of service to clients to maintain relationships for future business opportunities.
• Promoted from MDR to AAE at Verkada , responsible for selling full suite of physical security solutions and software to IT directors and CTO's. Successfully maximised turnover from net new logo' with sales cycles ranging from 1-3 months.
• Collaborated with sales managers to create executive business plans, including territory planning, multi -channel sales strategy , value proposition development and marketing campaigns
• Built and strengthened relationships with new and existing accounts to drive revenue growth.

• Initially responsible for working as part of the EMEA team to use social media platforms such as LinkedIn, emails , Facebook and Instagram to qualify , prospect and get into contact with 75% of new potential leads.
• Provided accurate lead distribution and thorough discovery to the assigned Account Executives
• Overall sales performance generated $5,048,351 worth of opportunities by leveraging social media/marketing campaigns (Facebook ads, Instagram , LinkedIn and Google).
• Generated $75,689 all time won out of generated pipe in 9 months
• Owned the complete sales cycle from qualification to running product demonstrations - 154+ Qualified product demonstrations booked .
• Identified and influenced sales opportunities .
• Recorded all activities in CRM/Salesforce
• Strategised with sales teams to prospect and qualify potential customers within assigned geographic territories.
• Generated new leads through networking at industry conferences and events.

• Onboarded clients, ensuring that their goals and expectations were fully met.
• Produced project and progress reports with exceptional data visualisation skills.
• Oversaw large client portfolio to reach company targets.
• Managed key clients for European Gateway resulting in increased revenue and client satisfaction.
• Trained users to utilise platform and new software features.
• Built meaningful client relationships using multi-channel approach.
• Developed and executed customer success plans resulting in 25% increase in customer retention.
• Drove renewals by analysing client needs and data
• Awarded employee of the month for performing great work..

Key achievement : Introduced changes to client on boarding processes that increased client satisfaction.

• Strategised with sales teams to prospect and qualify potential customers within assigned geographic territories.
• Developed and implemented value-adding strategies to increase product and service profitability.
• Completed market research to map key segments and expand customer base.
• Planned online content management and social media strategy.

Key achievement : Promoted to Customer Success manger within 4 months of over-achieving target.