ONYEBUCHI UGHAGWU
Belfast
Summary
MBA-qualified Product Owner with 6+ years of experience scaling SaaS products and leading Agile teams across Insur-tech, Fintech, and public sector environments. Delivered $4M+ in B2B revenue, a 40% increase in underwriting speed, and 50% gains in team velocity. Combines deep Agile expertise with sharp commercial instinct — equally comfortable shaping product strategy at senior level and refining sprint backlogs in day-to-day delivery.
Overview
7
7
years of professional experience
1
1
year of post-secondary education
1
1
Certification
Work history
IT Operations Specialist
Northern Ireland Civil Service – Department of Finance
Belfast
2026.01 - 2026.05
- Produced 25+ operational reports per month, delivering accurate data that directly informed senior management decisions and service improvement planning.
- Resolved 90+ IT and operational support tickets monthly, maintaining high service continuity across a fast-paced public sector environment.
Supported 34 staff across 5+ cross-departmental teams, providing technical and operational guidance that strengthened day-to-day service delivery. - Identified data input inefficiencies across high-volume public sector systems, recommending user-focused process enhancements that reduced manual errors in service delivery workflows.
Coordinated cross-team adoption of IT systems during digital transformation rollouts, ensuring minimal disruption to live services across departments. - Identified data input inefficiencies across high-volume public sector systems, recommending user-focused process enhancements that reduced manual errors in service delivery workflows.
- Coordinated cross-team adoption of IT systems during digital transformation rollouts, ensuring minimal disruption to live services across departments.
Product Owner
Unyte Africa
London
2023.01 - 2025.12
- Coordinated B2C-to-B2B SaaS pivot using Agile principles, securing 20+ enterprise contracts and generating $4M+ in revenue within 12 months.
- Led stakeholder discovery across 4 major insurance providers, uncovering pain points that directly shaped the vision for Unyte Bridge, a streamlined underwriting tool.
- Spearheaded end-to-end development of Unyte Bridge with a team of 3 engineers and 1 designer, achieving a 40% increase in underwriting speed for insurance partners.
- Led development of Unyte Superpool, a scalable insurance aggregation API integrating 5+ carrier APIs with a merchant dashboard, driving a 50% increase in merchant adoption.
- Boosted team delivery velocity by 50% through optimised Scrum ceremonies and reduced WIP limits.
- Embedded structured backlog prioritisation frameworks balancing tech debt, quality, and growth — reducing tech debt by 50% quarter-on-quarter.
- Led new market discovery via structured POCs and MVPs, accelerating time-to-market by 50%.
Associate Product Owner (Freelance)
Sinot Tech Solutions Ltd
London
2022.01 - 2022.11
- Supported the launch of SaaS products using customer-centric development approaches, improving user adoption through iterative feedback loops.
- Coordinated sprints and facilitated daily stand-ups, delivering a 15% improvement in deliverables quality and 13% increase in on-time delivery.
- Defined and tracked product KPIs, including North Star metrics, enabling proactive issue detection and a 30% improvement in product performance.
- Led user research via surveys, interviews, and testing sessions, translating insights into backlog priorities aligned with user expectations.
- Spearheaded DevOps automation processes that increased deployment speed and supported continuous integration and delivery objectives.
Product Marketing Manager
Spine Communication Ltd
Lagos
2019.11 - 2021.11
- Drove go-to-market strategy for SaaS marketing products, increasing campaign conversion rates by 35% through A/B testing and data-driven optimisation.
- Worked directly with 120+ startup clients to develop custom campaign strategies, refining messaging based on live data and user response rates.
- Improved product-market fit and user engagement using Design Thinking principles, contributing to sustained retention growth.
- Maintained stakeholder alignment by delivering measurable outcomes and presenting data-driven progress updates to senior leadership.
Education
Master of Business Administration (MBA) - Digital Innovation, Strategic Management, Entrepreneurship & Venture Creation, Data-Driven Decision Making
Ulster University
Belfast 2023.09 - 2024.10
Skills
- Product Strategy
- Product Roadmapping
- Business Analysis
- Market Research
- User Testing
- Agile / Scrum / Kanban
- Sprint Planning
- Backlog Grooming
- Stakeholder Engagement
- API Development
- Data Analytics
- Team Leadership
- Jira & Confluence
- ClickUp / Asana
- Miro / Mural
- Figma
- HubSpot / Salesforce
- Google Analytics
- A/B Testing Tools
- MS Teams / Trello
Certification
- Certified Scrum Product Owner (CSPO) Scrum Alliance, Apr 2025
- Full Stack Web Development Early Code, Jan 2023
Timeline
IT Operations Specialist
Northern Ireland Civil Service – Department of Finance
2026.01 - 2026.05
Master of Business Administration (MBA) - Digital Innovation, Strategic Management, Entrepreneurship & Venture Creation, Data-Driven Decision Making
Ulster University
2023.09 - 2024.10
Product Owner
Unyte Africa
2023.01 - 2025.12
Associate Product Owner (Freelance)
Sinot Tech Solutions Ltd
2022.01 - 2022.11
Product Marketing Manager
Spine Communication Ltd
2019.11 - 2021.11