Summary
Overview
Work History
Education
Skills
Timeline
Generic

Onochie Azinge

Bournemouth,Dorset

Summary

Talented Support Worker focused on improving client lives through high-quality support and patient instruction. Proficient in life, financial and social skills, helping clients integrate into community and live more robust lives. Creative and empathetic assistant with over two years of experience building community and developing social skills through incremental therapeutic techniques. Reliable Assistant enthusiastically pursuing opportunity to add immediate value to growing team. Inspired to help others and driven to apply unfailing work ethic to meet objectives. Industrious and committed with skills for multitasking and managing time well. Committed professional with focus on support and care in social work sector. Capable of enhancing individual well-being by providing tailored support, utilising skills in active listening, empathy, and problem-solving. Offering improved service delivery and client satisfaction through personalised care plans and effective communication.

Overview

16
16
years of professional experience
7
7
years of post-secondary education

Work History

HCA/Support worker

The Pines Residential Care Home
Bournemouth, England
08.2022 - Current
  • Enhance wellbeing of patients by providing emotional support and companionship.
  • Help achieve patient independence through guided tasks and activities.
  • Increase comfort levels with personal care duties such as bathing and dressing.
  • Assist in maintaining a clean environment for improved client health.
  • Assure safety measures were met to prevent falls or accidents.
  • Provide transportation for medical appointments, ensuring timely arrival.
  • Administer medication according to schedule, promoting optimal health outcomes.

Healthcare Assistant

AGA RECRUITMENT SOLUTIONS LIMITED
02.2022 - Current
  • Provision of adequate personal care and personal grooming support to residents
  • Nutrition support following individual care plan and S.A.L.T consultation
  • Provision of assistance and support using hoists and slide sheets to get residents into comfortable positions with the least amount of disturbance
  • Use of Nourish to record and track resident health and activities
  • Administration and documentation of medication such as barrier creams.

Procurement Manager/ HR

Lond Global Services Ltd
02.2016 - 01.2022
  • - Presented "what if" scenarios for budget assumptions and forecasting strategies
  • Found and contacted exceptional candidates for company, facilitating interview process, negotiation, offers and onboarding using Greenhouse, Taleo, Linked in and in-house platforms
  • Conceptualised and modified recruitment process to reduce labour turnover and skill set mismatch by 8% in two departments
  • Kept pace with economic, industrial and corporate developments impacting clients' financial wellbeing
  • Screened applications and assisted hiring managers
  • Created and maintained precise and accurate models, charts and reports
  • Reviewed and analyzed project spending throughout project life cycle
  • Assisted companies with choosing and timing investments for optimal results
  • Monitored developments in fields of industrial technology, finance and economic theory
  • Developed, produced and analyzed financial statements by region.

Marketing Representative

Red Fins Investment Solutions
01.2012 - 01.2015
  • - Created customized marketing materials to increase product awareness
  • Identified appropriate marketing channels and target customers for campaigns
  • Collected sales data using various research methods to broaden results and optimize marketing strategies
  • Maximized advertising efforts by developing content for media relations, corporate communications and social media posts
  • Informed supervisors and company leaders on markets and regional sales needs to best meet customer needs and maximize revenue
  • Completed physical inventory counts each month
  • Managed inventory team to achieve optimal productivity and inventory control
  • Increased traceability of cargo through documentation and use of remote tracking systems
  • Kept institution financially sound by tracking expenses and maintaining detailed records
  • Consulted with government regulatory and licensing agencies to verify institutional conformance with applicable standards.

Customer Service Representative

Red Fins Investment Solutions
01.2011 - 01.2012
  • - Answer inbound calls, make outbound calls and resolve technical issues related to other customers' requests
  • Provide a variety of support from inbound calls and outbound calls, on both internal and external clients
  • Answered inbound calls and emails in response to inquiries, concerns, and requests about products and services
  • On time completion of different projects with vendors both Foreign and Local
  • Demonstrated respect, friendliness and willingness to help wherever needed
  • Superb customer service delivery
  • Active listening and problem solving
  • Maintained customer accounts and responded to enquiries using CRM software such as Zendesk, Freshdesk, Live agent and SalesForce
  • Edited and updated customer accounts, trouble shooting and escalation of technical support issues
  • Filing and data management tasks and other administrative duties
  • Cold calling, coordinated within billing department and clients to resolve issues
  • Maintain thorough knowledge of services and products to accurately answer all enquiries.

Recruitment Specialist

Mouka Limited
01.2009 - 01.2010
  • - Connected with potential candidates online and offline to evaluate viability for job duties and roles
  • Screened applications and assisted hiring managers
  • Coordinated interview process ensuring smooth hitch free process of evaluation and salary negotiation
  • Facilitated offers and employment negotiations
  • Evaluated candidates for various roles and levels of employment, ensuring match of skill set and requirements.

Education

Master's degree - Marketing

University of Nigeria, Nsukka
09.2010 - 01.2012

Bachelor's degree - Accountancy

University of Nigeria, Nsukka
09.1999 - 07.2005

Skills

  • Person-Centred care
  • Safeguarding knowledge
  • Medication administration
  • Risk assessment competence
  • Personal care delivery
  • Disability awareness
  • Dementia care expertise
  • Confidentiality assurance
  • Palliative care understanding
  • Resilience under pressure
  • Patient lifting technique

Timeline

HCA/Support worker

The Pines Residential Care Home
08.2022 - Current

Healthcare Assistant

AGA RECRUITMENT SOLUTIONS LIMITED
02.2022 - Current

Procurement Manager/ HR

Lond Global Services Ltd
02.2016 - 01.2022

Marketing Representative

Red Fins Investment Solutions
01.2012 - 01.2015

Customer Service Representative

Red Fins Investment Solutions
01.2011 - 01.2012

Master's degree - Marketing

University of Nigeria, Nsukka
09.2010 - 01.2012

Recruitment Specialist

Mouka Limited
01.2009 - 01.2010

Bachelor's degree - Accountancy

University of Nigeria, Nsukka
09.1999 - 07.2005
Onochie Azinge